Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: blue screen (well black) of death

04 Jun 2011   #1
Ravendude

Windows 7 home premuim
 
 
blue screen (well black) of death

Hey guys

been having this probelm for awhile now, solved it for a while by dedusting my comp but its happening more and more now, ive uploaded what u required. have to hold down the power button to solve it.

Windows 7 was installed witht he comp over a year ago now


My System SpecsSystem Spec
04 Jun 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Ravendude View Post
Hey guys

been having this probelm for awhile now, solved it for a while by dedusting my comp but its happening more and more now, ive uploaded what u required. have to hold down the power button to solve it.

Windows 7 was installed witht he comp over a year ago now
First I would remove Symantec. A known cause of BSOD's and 2 years old. Then update the following

Code:
PxHlpa64.sys    3/12/2008 9:58:17 PM        fffff880`010d9000    fffff880`010e4d00    0x0000bd00    0x47d88a39                        
e1y62x64.sys    6/12/2009 9:16:42 PM        fffff880`04224000    fffff880`0426d000    0x00049000    0x4a32fdfa                        
ccHPx64.sys    6/19/2009 7:28:39 PM        fffff880`040cf000    fffff880`04162000    0x00093000    0x4a3c1f27                        
SymIMv.sys    6/22/2009 7:11:56 PM        fffff880`02c8a000    fffff880`02c95000    0x0000b000    0x4a400fbc                        
SRTSPX64.SYS    6/22/2009 10:47:54 PM        fffff880`02de0000    fffff880`02df4000    0x00014000    0x4a40425a                        
SYMEFA64.SYS    6/23/2009 5:52:39 PM        fffff880`01072000    fffff880`010d9000    0x00067000    0x4a414ea7                        
SYMEVENT64x86.SYS    6/24/2009 4:19:12 PM        fffff880`02d20000    fffff880`02d56000    0x00036000    0x4a428a40                        
SYMTDI.SYS    7/6/2009 8:28:48 PM        fffff880`02cd4000    fffff880`02d20000    0x0004c000    0x4a5296c0
Norton 360 How to uninstall


How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
07 Jun 2011   #3
Ravendude

Windows 7 home premuim
 
 

ive deleted Symantec however do i need to update the files/drivers that connected to Symantec?
My System SpecsSystem Spec
07 Jun 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Ravendude View Post
ive deleted Symantec however do i need to update the files/drivers that connected to Symantec?
Nothing connects to symantec. You need to update anything in the list earlier than 7/13/2009 except the ones that are symantec
My System SpecsSystem Spec
07 Jun 2011   #5
Ravendude

Windows 7 home premuim
 
 

ive gotta be honest i cant find the drivers on google or how to update them without getting a registry program
My System SpecsSystem Spec
07 Jun 2011   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Ravendude View Post
ive gotta be honest i cant find the drivers on google or how to update them without getting a registry program
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


OK take this one PxH1pa64.sysa nd go here (www.carrona.org/dvrref.html/. what does it say? repeat with the others
My System SpecsSystem Spec
08 Jun 2011   #7
Ravendude

Windows 7 home premuim
 
 

The Last Link is broken 404 Error, ive taken PxHlpa64.sys and rename it as it says now to find the driver for it
My System SpecsSystem Spec
08 Jun 2011   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Ravendude View Post
The Last Link is broken 404 Error, ive taken PxHlpa64.sys and rename it as it says now to find the driver for it
These are the apps that use PxHlpa64.sys. It often causes BSOD's and should be removed.



Quote:
RecordNow!
ESSSONIC
Sonic RecordNow!/Sonic_PrimoSDK
Dell Media Experience
Pioneer RecordNow DX
Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD Plus/PrimoSDK
Microsoft Plus! Digital Media/Digital Image Suite
Corel Photo Album
HP RecordNow/DigitalMedia Archive
IBM RecordNow!
Roxio Easy Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media Manager/CinePlayer
Adobe Photoshop Lightroom
Yahoo! Music Jukebox or Roxio
Napster Burn Engine
1CLICK DivxToDVD
OLYMPUS muvee theaterPack
by Sonic Solutions (Sonic Solutions - Company) or VERITAS Software, Inc (Data Center Optimization: Datacenter Management Software, Data Center Software, Data Center Solutions | Symantec).
My System SpecsSystem Spec
08 Jun 2011   #9
Ravendude

Windows 7 home premuim
 
 

All theses linked below are connected to Symantec products which ive unistalled the program they are linked too now, will need still to update them and if so how ive searched the Norton and Symantec websites and no prevail

ccHPx64.sys 6/19/2009 7:28:39 PM fffff880`040cf000 fffff880`04162000 0x00093000 0x4a3c1f27
SymIMv.sys 6/22/2009 7:11:56 PM fffff880`02c8a000 fffff880`02c95000 0x0000b000 0x4a400fbc
SRTSPX64.SYS 6/22/2009 10:47:54 PM fffff880`02de0000 fffff880`02df4000 0x00014000 0x4a40425a
SYMEFA64.SYS 6/23/2009 5:52:39 PM fffff880`01072000 fffff880`010d9000 0x00067000 0x4a414ea7
SYMEVENT64x86.SYS 6/24/2009 4:19:12 PM fffff880`02d20000 fffff880`02d56000 0x00036000 0x4a428a40
SYMTDI.SYS 7/6/2009 8:28:48 PM fffff880`02cd4000 fffff880`02d20000 0x0004c000 0x4a5296c0
My System SpecsSystem Spec
08 Jun 2011   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Ravendude View Post
All theses linked below are connected to Symantec products which ive unistalled the program they are linked too now, will need still to update them and if so how ive searched the Norton and Symantec websites and no prevail

ccHPx64.sys 6/19/2009 7:28:39 PM fffff880`040cf000 fffff880`04162000 0x00093000 0x4a3c1f27
SymIMv.sys 6/22/2009 7:11:56 PM fffff880`02c8a000 fffff880`02c95000 0x0000b000 0x4a400fbc
SRTSPX64.SYS 6/22/2009 10:47:54 PM fffff880`02de0000 fffff880`02df4000 0x00014000 0x4a40425a
SYMEFA64.SYS 6/23/2009 5:52:39 PM fffff880`01072000 fffff880`010d9000 0x00067000 0x4a414ea7
SYMEVENT64x86.SYS 6/24/2009 4:19:12 PM fffff880`02d20000 fffff880`02d56000 0x00036000 0x4a428a40
SYMTDI.SYS 7/6/2009 8:28:48 PM fffff880`02cd4000 fffff880`02d20000 0x0004c000 0x4a5296c0
If they were removed using the symnatec un-install tool they should not longer be on your system. Simply do a search to find out if they are.
My System SpecsSystem Spec
Reply

 blue screen (well black) of death




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:58 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App