BSOD - BCCode 1e - ntoskrnl.exe

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  1. Posts : 11
    windows 7 home basic x64 sp1
       #1

    BSOD - BCCode 1e - ntoskrnl.exe


    Hi!
    I do not write well in English, but I hope you understand my problem.

    My pc is new, with 3 months of use.
    The OS is win 7 64 bits. Original.

    Since when is having bought this error. I took the computer for technical assistance 2 times. The first changed the graphics card. In the second ram.
    But the problem persists.
    Already formated 2 times and still.

    At first the error was only freezing, but then started giving BSOD. I'm putting the files, I hope you help me.

    Note: The System Health Report is in Portuguese, because I'm Brazilian. But I hope you understand.
    In the System Health Report says that I do not use antivirus.
    I use avast free.

    My computer is:
    Asus M4N68T M-LE
    Hexacore II X6 1055T AMD Phenom, 3315 MHz
    28AS ST310005 SCSI Disk Device (1000 GB, 7200 RPM, SATA-II)
    4gb ram
    NVIDIA GeForce GTS 450
    OCZ 700W REAL ATX STELTHXSTREAM

    Thanks.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    lucastuna said:
    Hi!
    I do not write well in English, but I hope you understand my problem.

    My pc is new, with 3 months of use.
    The OS is win 7 64 bits. Original.

    Since when is having bought this error. I took the computer for technical assistance 2 times. The first changed the graphics card. In the second ram.
    But the problem persists.
    Already formated 2 times and still.

    At first the error was only freezing, but then started giving BSOD. I'm putting the files, I hope you help me.

    Note: The System Health Report is in Portuguese, because I'm Brazilian. But I hope you understand.
    In the System Health Report says that I do not use antivirus.
    I use avast free.

    My computer is:
    Asus M4N68T M-LE
    Hexacore II X6 1055T AMD Phenom, 3315 MHz
    28AS ST310005 SCSI Disk Device (1000 GB, 7200 RPM, SATA-II)
    4gb ram
    NVIDIA GeForce GTS 450
    OCZ 700W REAL ATX STELTHXSTREAM

    Thanks.
    Several problems

    1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

    The pre 2009 version of this driver is a known BSOD cause.

    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
    ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).


    2-this crash was caused by your video subsystem (driver, directX, card, etc). I would re-install the driver using this method.

    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper


    Or Phyxion.net - Driver Sweeper

    When it is removed then download and install the fresh copy.




    3- Avast. Remove and replace with Microsoft security essentials.

    http://files.avast.com/files/eng/aswclear5.exe

    http://www.microsoft.com/security_essentials/
      My Computer


  3. Posts : 11
    windows 7 home basic x64 sp1
    Thread Starter
       #3

    I'll do the steps you gave me. I return here to give you an answer.

    Thank you very much.

    Checking ...
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    lucastuna said:
    I'll do the steps you gave me. I return here to give you an answer.

    Thank you very much.

    Checking ...

    Good Luck
      My Computer


  5. Posts : 11
    windows 7 home basic x64 sp1
    Thread Starter
       #5

    OK.
    I'll list what I did to you.

    1 - I've downloaded ATK0110 driver for WindowsXP / Vista / Windows 7 32 & 64-bit

    2 - installed. He opened a window to the example of msdos, now some information very fast and restarted the system.

    3 - I went into C: \ Windows \ System32 \ drivers and tried by ASACPI.sys. There is no data related to 2005. The file date is 14/05/2009. They hope he's alright. (I should have seen this before installing the ATK0110 but not seen.)

    4 - I downloaded Phyxion.net - Driver Sweeper, because the other did not seem compatible with 64bit win7.
    I have started.

    I put all drivers to analyze and gave me some.

    Driver - Chipset NVIDIA (file type and record)
    NVIDIA display (file type, directory and registry)
    NVIDIA physx (type directory and registry)
    I cleaned.

    I reviewed again and gave me a precaution NVIDIA display again. I cleaned up and restarted again. Something I came back and ran driver sweeper, every time it's the NVIDIA display for removal. Is that normal?

    Now comes a question, see if I had to have done something else. I just cleaned those he showed me to remove, or should I have removed everything related to NVIDIA?


    But I continued.

    5 - I downloaded this driver:

    NVIDIA DRIVERS 275.33 WHQL

    And installed.

    6 - Finally, uninstalled avast for the link you sent me and installed the Microsoft security essentials.

    The computer used to hang in games more often than just using the explorer or the Internet.

    I will test to see if something happens. Will report to finish.

    Thank you. xD
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    Thanks for the heads up and good luck.
      My Computer


  7. Posts : 11
    windows 7 home basic x64 sp1
    Thread Starter
       #7

    Zig,

    BSOD error that it can also be the cause of the crash? Because there are moments of freezing and I can not run anything, the mouse stops moving, the keyboard does not type and the sound stops, like a scratched CD.

    So I have to restart manually, it asks me if I start in safe mode or normal, but when you reach the desktop it does not show any error log.

    It would be the same problem of BSOD or not?

    Because I tried and crashed, but no BSOD.
    If the info is useful, it has happened to give a BSOD BCCode 7e, but I formatted the pc and lost the dmp and still did not know it provides should be taken.
      My Computer


  8. Posts : 11
    windows 7 home basic x64 sp1
    Thread Starter
       #8

    zigzag3143 said:
    Thanks for the heads up and good luck.
    Zig,

    BSOD error that it can also be the cause of the crash? Because there are moments of freezing and I can not run anything, the mouse stops moving, the keyboard does not type and the sound stops, like a scratched CD.

    So I have to restart manually, it asks me if I start in safe mode or normal, but when you reach the desktop it does not show any error log.

    It would be the same problem of BSOD or not?

    Because I tried and crashed, but no BSOD.
    If the info is useful, it has happened to give a BSOD BCCode 7e, but I formatted the pc and lost the dmp and still did not know it provides should be taken.

    (I do not know how to delete the message, because I have sent two equal.)
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    lucastuna said:
    Zig,

    BSOD error that it can also be the cause of the crash? Because there are moments of freezing and I can not run anything, the mouse stops moving, the keyboard does not type and the sound stops, like a scratched CD.

    So I have to restart manually, it asks me if I start in safe mode or normal, but when you reach the desktop it does not show any error log.

    It would be the same problem of BSOD or not?

    Because I tried and crashed, but no BSOD.
    If the info is useful, it has happened to give a BSOD BCCode 7e, but I formatted the pc and lost the dmp and still did not know it provides should be taken.
    I am sorry could you ask this again? im having problems understanding what you ask.
      My Computer


  10. Posts : 11
    windows 7 home basic x64 sp1
    Thread Starter
       #10

    zigzag3143 said:
    I am sorry could you ask this again? im having problems understanding what you ask.
    Two things is happening with my computer.

    At some point it gives the BSOD. I posted the last (BCCode 1e). Before 1e had occurred the BCCode 7e, but I do not have this dmp file.

    At other times the BSOD does not occur. What happens is ...

    The video freezes, the sound is like a scratched CD. The mouse does not move. The keyboard also stops. So I have to manually restart the computer. But when I start windows it has no information of the error that occurred.

    This error freezing the screen has some connection with the BSOD error?

    Sorry for bad English. ^ ^
      My Computer


 
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