Windows 7 64bit Asus G73jw Bsod

7ota · 27 Apr 2011

Hi there , Thanks for your help & time

i have bsod , header say "SYSTEM SERVICE EXCEPTION"

When its happened ? : when i try to turn on PowerGear turbo button . the bsod happened after couple of a seconds . or when try to overlock using setfsb .

my dump files attached

another note : i have changed all ram slot to gskill one , i have 16 gb ram now . i test memtest without any errors

Thanks

7ota · 27 Apr 2011

bump !

usasma · 27 Apr 2011

You have both AVG and BitDefender installed - please uninstall one of them. Only have one antivirus program running at a time.

MSI Afterburner has issues with some Win7 systems - please uninstall it.

OLDER DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:

Code:


vmbus.sys         Sat Nov 20 04:57:29 2010 (4CE79B89)
winhv.sys         Sat Nov 20 04:20:02 2010 (4CE792C2)
iaStor.sys        Wed Mar 03 21:51:31 2010 (4B8F2033)
amdxata.sys       Fri Mar 19 12:18:18 2010 (4BA3A3CA)
SCDEmu.SYS        Mon Apr 12 04:52:25 2010 (4BC2DF49)
avgrkx64.sys      Mon Sep 06 20:49:37 2010 (4C858C21)
AVGIDSEH.Sys      Mon Sep 13 18:46:38 2010 (4C8EA9CE)
bdvedisk.sys      Tue Jan 19 10:45:31 2010 (4B55D39B)
avgldx64.sys      Tue Dec 07 21:01:55 2010 (4CFEE713)
archlp.sys        Fri Feb 06 07:39:29 2009 (498C2F81)
dump_iaStor.sys   Wed Mar 03 21:51:31 2010 (4B8F2033)
avgmfx64.sys      Mon Sep 06 20:49:14 2010 (4C858C0A)
bdfndisf6.sys     Fri Aug 20 11:41:49 2010 (4C6EA23D)
bdfwfpf.sys       Fri Aug 20 11:41:40 2010 (4C6EA234)
avgfwd6a.sys      Sun Jul 11 21:38:24 2010 (4C3A7210)
avgtdia.sys       Fri Nov 12 06:08:42 2010 (4CDD203A)
athrx.sys         Fri May 07 17:57:43 2010 (4BE48CD7)
FLxHCIc.sys       Fri Sep 24 07:15:24 2010 (4C9C884C)
L1C62x64.sys      Wed Apr 01 01:09:17 2009 (49D2F6FD)
vmnetbridge.sys   Mon Aug 10 08:05:58 2009 (4A800D26)
TurboB.sys        Fri Apr 16 19:07:26 2010 (4BC8EDAE)
nvhda64v.sys      Thu Nov 11 18:10:36 2010 (4CDC77EC)
ASMMAP64.sys      Thu Jul 02 05:13:26 2009 (4A4C7A36)
btusbflt.sys      Mon Nov 30 18:55:58 2009 (4B145B8E)
xusb21.sys        Wed Apr 08 10:28:44 2009 (49DCB49C)
MBfilt64.sys      Thu Jul 30 23:40:32 2009 (4A7267B0)
FLxHCIh.sys       Fri Sep 24 07:15:32 2010 (4C9C8854)
AVGIDSFilter.Sys  Tue Aug 03 18:23:21 2010 (4C5896D9)
AVGIDSDriver.Sys  Tue Aug 03 18:24:45 2010 (4C58972D)
vstor2-ws60.sys   Thu Aug 19 16:28:39 2010 (4C6D93F7)
DrvSnSht64.sys    Mon May 31 16:51:13 2010 (4C042141)
R-ImageDisk64.sys Sat Oct 16 12:25:58 2010 (4CB9D216)
RTCore64.sys      Wed May 25 02:39:12 2005 (42941D90)
WinRing0x64.sys   Sat Dec 15 03:04:52 2007 (47638AA4)
bdfm.sys          Thu Apr 22 09:20:49 2010 (4BD04D31)
BDHV.SYS          Thu Apr 22 09:20:29 2010 (4BD04D1D)
npf.sys           Fri Jun 25 12:50:58 2010 (4C24DE72)
vmnetadapter.sys  Mon Aug 10 08:04:53 2009 (4A800CE5)
RtsPStor.sys      Sun Jul 25 23:27:20 2010 (4C4D0098)
SynTP.sys         Fri Mar 05 13:22:43 2010 (4B914BF3)
Afc.sys           Wed Jul 12 01:48:20 2006 (44B48D24)
GEARAspiWDM.sys   Mon May 18 08:17:04 2009 (4A1151C0)
ATK64AMD.sys      Tue May 12 21:04:54 2009 (4A0A1CB6)
VMNET.SYS         Mon Aug 10 08:04:50 2009 (4A800CE2)

BSOD BUGCHECK SUMMARY

Code:


Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Apr 27 06:13:01.071 2011 (UTC - 4:00)
System Uptime: 0 days 1:39:24.055
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectSafe+c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  NokiaMServer.e
FAILURE_BUCKET_ID:  X64_0x3B_nt!ObReferenceObjectSafe+c
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`032f8c0c fffff880`0ae53cd0 00000000`00000000
BiosVersion = G73Jw.205
BiosReleaseDate = 01/27/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 740  @ 1.73GHz"
MaxSpeed:     1730
CurrentSpeed: 1729
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

jkrump · 06 Jun 2011

Are you still having problems? I was having same issue with G73JW, and I FINALLY found what solved it:

Uninstal Power4Gear and NBProbe. I think P4G is the problem, but I took them both off because I don't want Asus' sub-par software messing with the great hardware. See if that helps.