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Windows 7: BSOD diagnosis please?


05 Jun 2011   #1

Win7 Enterprise
 
 
BSOD diagnosis please?

Hi everyone.
I have been getting BSODs at random intervals. I've tried to investigate the dump files on my own, you might as well ask me to build the ISS.
I have all latest drivers (as far as I can ascertain).

I have a feeling that it is related to the ATi HD2600XT I recently fitted, as this machine was running fine prior. I don't currently have another card to swap out.
Windows_NT6_BSOD_jcgriff2 and Perfmon report attached.
Win 7 x64 fresh install
Intel Core 2 Duo E8500 @3.16GHz
Gigabyte X38-DS4
4GB Corsair XMS2
ATi HD2600XT
Thanks, in anticipation,

Peter.



My System SpecsSystem Spec
.

05 Jun 2011   #2
Microsoft MVP

 
 

Both BSOD's blame tcpip.sys - a Windows component associated with your networking stuff.
Since Windows components aren't usually to blame, let's start by updating your Realtek PCIe GBE Family Controller

Please go to this link and download/install the Windows 7 driver: Realtek

Also, I see that you have Alcohol 120% installed. It has a driver (sptd.sys) that commonly causes BSOD's on Windows 7 systems. Please uninstall the program, then use this free tool to ensure that the sptd.sys driver is completely removed: DuplexSecure - FAQ - Remove 64 bit sptd.sys

Finally, you have a driver dating from 2006 for your DigitalNow TinyTwin DVB-T Receiver. That MUST be updated as it's not likely to be compatible with Windows 7. See the list below for a link to more info:
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:
Quote:
Code:

MpFilter.sys  Tue Sep 14 20:19:28 2010 (4C901110)
RtHDMIVX.sys  Mon May 24 08:07:55 2010 (4BFA6C1B)
NisDrvWFP.sys Tue Sep 14 20:20:25 2010 (4C901149)
uxpatch.sys   Mon Jul 13 01:09:18 2009 (4A5AC17E) - Some sort of Theme package from the Within Network (may be UXStyle)
RTKVHD64.sys  Tue Nov 02 07:25:59 2010 (4CCFF547)
AF15BDA.sys   Fri Oct 27 05:14:32 2006 (4541CDF8)
MpNWMon.sys   Tue Sep 14 20:19:30 2010 (4C901112)
http://www.carrona.org/dvrref.html#MpFilter.sys
http://www.carrona.org/dvrref.html#RtHDMIVX.sys
http://www.carrona.org/dvrref.html#NisDrvWFP.sys
http://www.carrona.org/dvrref.html#RTKVHD64.sys
http://www.carrona.org/dvrref.html#AF15BDA.sys
http://www.carrona.org/dvrref.html#MpNWMon.sys
If the BSOD's continue, please post back and we'll have a go with Driver Verifier on your 3rd party drivers.

BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060511-21122-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun  5 04:32:18.638 2011 (UTC - 4:00)
System Uptime: 0 days 2:34:40.121
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck D1, {fffff88109bd1ae0, 2, 1, fffff880016e24c7}
Probably caused by : tcpip.sys ( tcpip!TcpSegmentTcbSend+87 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpSegmentTcbSend+87
Bugcheck code 000000D1
Arguments fffff881`09bd1ae0 00000000`00000002 00000000`00000001 fffff880`016e24c7
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060511-28438-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat Jun  4 15:53:04.144 2011 (UTC - 4:00)
System Uptime: 0 days 7:34:21.627
Probably caused by : tcpip.sys ( tcpip!InetDereferenceAf+9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  uTorrent.exe
FAILURE_BUCKET_ID:  X64_0x3B_tcpip!InetDereferenceAf+9
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`0170f869 fffff880`0912bcd0 00000000`00000000
BiosVersion = F4F
BiosReleaseDate = 04/24/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8500  @ 3.16GHz"
MaxSpeed:     3160
CurrentSpeed: 3166
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
06 Jun 2011   #3

Win7 Enterprise
 
 

Hi John.
I appreciate your taking the time to help me out.

I have updated my network drivers from the Realtek site. The driver previously installed was the current one from my motherboard's support page.

Alcohol 120% was installed pre format, and I have not re-installed it post format. There was an orphaned shortcut in my Start Menu (from a backup) which I have deleted to prevent any future reference.
I do use Elbysoft's Virtual Clone Drive, although I don't believe it uses the sptd.sys driver. I have done a search of my C drive, and found no instances of spdt.sys

As for the AF15BDA.sys driver, unfortunately that is the latest driver that I have been able to find for my device, which is actually a Pinnacle Dazzle 71e USB DVB-T tuner. It is the recommended driver from the manufacturers site. If you have any ideas on this issue, I would be interested in hearing them.

It has been over 24 hours since I updated my network drivers, so far no BSOD. I will post back if it re-occurs.

Once again, thank you for your help.

Cheers,

Peter.
My System SpecsSystem Spec
.


07 Jun 2011   #4
Microsoft MVP

 
 

We ask you to update ALL older drivers because it's most likely that the older drivers are causing the problem.
But if you can't update that one (and you aren't getting BSOD's) then I'd suggest holding off on it for the time being.

Good luck!
My System SpecsSystem Spec
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 BSOD diagnosis please?




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