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Windows 7: Crash (dump included)

05 Jun 2011   #1

win 7 enterprise 32bit
 
 
Crash (dump included)

why it crashed? thx

My System SpecsSystem Spec
.

05 Jun 2011   #2

Windows 8.1 Pro x64
 
 

Your Intel HD Graphics driver is blamed, please update it using the Intel Update Utility
Intel® Driver Update Utility
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 8f798015, b1874ce0, b18748c0}

Probably caused by : igdkmd32.sys ( igdkmd32+173015 )



SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 8f798015, The address that the exception occurred at
Arg3: b1874ce0, Exception Record Address
Arg4: b18748c0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
igdkmd32+173015
8f798015 8b9190000000    mov     edx,dword ptr [ecx+90h]

EXCEPTION_RECORD:  b1874ce0 -- (.exr 0xffffffffb1874ce0)
ExceptionAddress: 8f798015 (igdkmd32+0x00173015)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000090
Attempt to read from address 00000090

CONTEXT:  b18748c0 -- (.cxr 0xffffffffb18748c0)
eax=00000000 ebx=00000001 ecx=00000000 edx=00000002 esi=b1874e6c edi=b1874ff4
eip=8f798015 esp=b1874da8 ebp=b1875000 iopl=0         nv up ei ng nz na po cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010283
igdkmd32+0x173015:
8f798015 8b9190000000    mov     edx,dword ptr [ecx+90h] ds:0023:00000090=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000090

READ_ADDRESS: GetPointerFromAddress: unable to read from 82dae848
Unable to read MiSystemVaType memory at 82d8de20
 00000090 

FOLLOWUP_IP: 
igdkmd32+173015
8f798015 8b9190000000    mov     edx,dword ptr [ecx+90h]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from 8f7988c7 to 8f798015

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
b1875000 8f7988c7 8b8f1b90 b187593c 00000000 igdkmd32+0x173015
b187527c 8f78d5ce 8b8f1b90 b187593c b1875508 igdkmd32+0x1738c7
b18756c8 8f79a7b2 8b8f1b90 b187593c 00000002 igdkmd32+0x1685ce
b1875980 8f7860e4 857ee008 00000001 8b7bfb28 igdkmd32+0x1757b2
b1875994 8f785fb3 9017c6e0 b18759b4 00000000 igdkmd32+0x1610e4
b18759b8 8f789997 9017c6e0 b1875ac0 8b930320 igdkmd32+0x160fb3
b18759d0 8f64ba7c 8e455000 b1875ac0 00000000 igdkmd32+0x164997
b1875a00 8f64bddc 8e455000 b1875ac0 00000058 igdkmd32+0x26a7c
b1875bc8 8f64c617 8e455000 00000001 00000002 igdkmd32+0x26ddc
b1875c30 8ff7dd66 8e455000 ffffffff 00000001 igdkmd32+0x27617
b1875c54 8ff7ec9b 8e467ae8 8e455000 ffffffff dxgkrnl!DpiDxgkDdiSetPowerState+0x36
b1875c80 8ff7ea64 8e46a920 00000001 00000005 dxgkrnl!DpiFdoSetAdapterPowerState+0x202
b1875cc4 8ff7e715 8e46a920 e1918f00 b1875cf8 dxgkrnl!DpiFdoHandleDevicePower+0x346
b1875cd4 8ff7de8b 8e46a920 e1918f00 8e46a920 dxgkrnl!DpiFdoDispatchPower+0x21
b1875cf8 82c5ae6d 8e46a920 e1918f00 00000000 dxgkrnl!DpiDispatchPower+0xc8
b1875d50 82e4df64 87a6d2e0 9a51b851 00000000 nt!PopIrpWorker+0x351
b1875d90 82cf6219 82c5ab1c 87a6d2e0 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  igdkmd32+173015

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: igdkmd32

IMAGE_NAME:  igdkmd32.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bcf3f74

STACK_COMMAND:  .cxr 0xffffffffb18748c0 ; kb

FAILURE_BUCKET_ID:  0x7E_VRF_igdkmd32+173015

BUCKET_ID:  0x7E_VRF_igdkmd32+173015

Followup: MachineOwner
---------
My System SpecsSystem Spec
08 Jun 2011   #3

win 7 enterprise 32bit
 
 

i updated it, but still got this crash, different reason?
My System SpecsSystem Spec
.


09 Jun 2011   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by UnD3R0aTh View Post
i updated it, but still got this crash, different reason?
Your system may have malware infections
Download Malwarebytes
Update it and run a system scan
information   Information
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Code:
sptd.sys        0x85899000    0x859ac000    0x00113000    0x4c736279    24/08/2010 10:11:05
My System SpecsSystem Spec
13 Jun 2011   #5

win 7 enterprise 32bit
 
 

is there any fix for that?
My System SpecsSystem Spec
14 Jun 2011   #6

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by UnD3R0aTh View Post
is there any fix for that?
If you tried the above and if non of the fixes remedy your problem you should test your RAM
RAM - Test with Memtest86+
My System SpecsSystem Spec
15 Jun 2011   #7

win 7 enterprise 32bit
 
 

no i meant i don't want to remove alcohol xD thx for your reply anyway
My System SpecsSystem Spec
15 Jun 2011   #8

64-bit Windows 8.1 Pro
 
 

Remember that trouble shooting is a process of elimination ... Yowan has pointed out a well known problem with sptd.sys being a cause for BSOD crashes for some Windows 7 systems ... I strongly recommend that you uninstall it and see if this resolves your problem ... if your problem persists, you can always re install it...
My System SpecsSystem Spec
22 Jun 2011   #9

win 7 enterprise 32bit
 
 

pfffffft it keeps doing that, pc won't wake from sleep or hibernation, or even get there, i have to force off! then be greeted with the message that says the system has recovered fro man unexpected error! i opened the latest dmp file in bluescreenview there were 4 files highlighted in red (i take it those are the faulty files that caused the errors?)

halmacpi.dll halmacpi.dll+5ba9 0x82c1e000 0x82c55000 0x00037000 0x4ce788d2 11/20/2010 10:37:38 AM Microsoft® Windows® Operating System Hardware Abstraction Layer DLL 6.1.7601.17514 (win7sp1_rtm.101119-1850) Microsoft Corporation C:\Windows\system32\halmacpi.dll

ndis.sys ndis.sys+2eed0 0x85e08000 0x85ebf000 0x000b7000 0x4ce78937 11/20/2010 10:39:19 AM Microsoft® Windows® Operating System NDIS 6.20 driver 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\drivers\ndis.sys


ntkrnlpa.exe ntkrnlpa.exe+1369a0 0x82c55000 0x83067000 0x00412000 0x4d9fd753 4/9/2011 5:49:39 AM Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.17592 (win7sp1_gdr.110408-1631) Microsoft Corporation C:\Windows\system32\ntkrnlpa.exe



xAntiArp.sys xAntiArp.sys+fcb 0x8e56b000 0x8e5b6f00 0x0004bf00 0x491fa8b5 11/16/2008 6:59:33 AM Windows (R) 2000 DDK driver Sample NDIS 4.0 Intermediate Miniport Driver 5.00.2195.6717 Windows (R) 2000 DDK provider C:\Windows\system32\drivers\xAntiArp.sys

the last one i know, it's a program named antiarp, which i will uninstall shortly, but what about the rest?
My System SpecsSystem Spec
30 Jun 2011   #10

win 7 enterprise 32bit
 
 

here's another crash during downloading some updates...is something wrong with the updates?
My System SpecsSystem Spec
Reply

 Crash (dump included)





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