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Windows 7: BSOD Physical Memory Dump


06 Jun 2011   #1

Windows 7 Home Premium x64
 
 
BSOD Physical Memory Dump

Hello, I've recently started experiencing BSOD talking about memory dumping. It first happened a few days ago when I clicked on a java application and it crashed. It took forever to start up again, and I was having some problems with my internet disconnecting, so I reformatted hoping that would fix it. It was fine up until now, where it BSOD again.

I custom built my computer in December of this year. I'm running Win 7 Home Prem x64 bit and my specs are:

Mobo: GIGABYTE GA-880GA-UD3H
CPU: AMD Athlon II X4 640 Propus 3.0GHz
Vid Card: EVGA GeForce GTX 460
RAM: G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600
(Recently bought 2 more 2GB of the same RAM to reach 8GB)

My System SpecsSystem Spec
.

06 Jun 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Torgen View Post
Hello, I've recently started experiencing BSOD talking about memory dumping. It first happened a few days ago when I clicked on a java application and it crashed. It took forever to start up again, and I was having some problems with my internet disconnecting, so I reformatted hoping that would fix it. It was fine up until now, where it BSOD again.

I custom built my computer in December of this year. I'm running Win 7 Home Prem x64 bit and my specs are:

Mobo: GIGABYTE GA-880GA-UD3H
CPU: AMD Athlon II X4 640 Propus 3.0GHz
Vid Card: EVGA GeForce GTX 460
RAM: G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600
(Recently bought 2 more 2GB of the same RAM to reach 8GB)
No DMP included in upload. Try this method




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
06 Jun 2011   #3

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Torgen View Post
Hello, I've recently started experiencing BSOD talking about memory dumping. It first happened a few days ago when I clicked on a java application and it crashed. It took forever to start up again, and I was having some problems with my internet disconnecting, so I reformatted hoping that would fix it. It was fine up until now, where it BSOD again.

I custom built my computer in December of this year. I'm running Win 7 Home Prem x64 bit and my specs are:

Mobo: GIGABYTE GA-880GA-UD3H
CPU: AMD Athlon II X4 640 Propus 3.0GHz
Vid Card: EVGA GeForce GTX 460
RAM: G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600
(Recently bought 2 more 2GB of the same RAM to reach 8GB)
No DMP included in upload. Try this method




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
Sorry, I added it now
My System SpecsSystem Spec
.


06 Jun 2011   #4

Win 8 Release candidate 8400
 
 

Blamed on tcpip. That usually is related to firewall or AV app. I would remove avg replace with microsoft security essentials.

AVG - PC TuneUp 2011 | Registry Cleaner, File Recovery, Internet Accelerator
or
AVG Removal Tool


Virus, Spyware & Malware Protection | Microsoft Security Essentials


I would also run driver verifier to find the offending driver.

Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\060611-41215-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`02e0f000 PsLoadedModuleList = 0xfffff800`0304ce50
Debug session time: Mon Jun  6 01:30:21.017 2011 (GMT-4)
System Uptime: 0 days 2:58:57.827
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {7, 22e0f2, 1, 0}

Probably caused by : tcpip.sys ( tcpip!TcpTcbReceive+4f4 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc).  If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000007, A driver has unlocked a page more times than it locked it
Arg2: 000000000022e0f2, page frame number
Arg3: 0000000000000001, current share count
Arg4: 0000000000000000, 0

Debugging Details:
------------------


BUGCHECK_STR:  0x4E_7

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002edffe9 to fffff80002e7f700

STACK_TEXT:  
fffff880`08a227d8 fffff800`02edffe9 : 00000000`0000004e 00000000`00000007 00000000`0022e0f2 00000000`00000001 : nt!KeBugCheckEx
fffff880`08a227e0 fffff800`02ef3f6e : 00000000`000007ff 00000000`000000f0 00000012`0afb0818 fffffa80`086cde20 : nt! ?? ::FNODOBFM::`string'+0x16d56
fffff880`08a22820 fffff800`02e81ae8 : fffffa80`12870004 00000000`00000000 00000000`00000002 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34879
fffff880`08a228b0 fffff880`01677194 : fffffa80`0b598ce0 fffffa80`079c4f02 00000000`00000000 00000000`00000000 : nt!IopfCompleteRequest+0x168
fffff880`08a22990 fffff880`0167b86a : fffffa80`079c4f00 fffffa80`06b5d000 fffffa80`07869801 fffffa80`079c5270 : tcpip!TcpTcbReceive+0x4f4
fffff880`08a22b40 fffff880`0167b4df : fffff880`0487d522 fffffa80`079c5270 fffffa80`079c5270 fffff880`0165e600 : tcpip!TcpMatchReceive+0x1fa
fffff880`08a22c90 fffff880`0165d6c7 : fffffa80`079c59c0 fffffa80`079c9e30 fffffa80`079c5000 00000000`00000008 : tcpip!TcpPreValidatedReceive+0x29f
fffff880`08a22d40 fffff880`0165d799 : fffff880`08a22ec0 fffff880`0176b9a0 fffff880`08a22ed0 00000000`00000001 : tcpip!IppDeliverListToProtocol+0x97
fffff880`08a22e00 fffff880`0165dc90 : fffffa80`079c5000 00000000`00000000 00000000`00000000 fffff880`08a22ec0 : tcpip!IppProcessDeliverList+0x59
fffff880`08a22e70 fffff880`0165cb21 : 00000000`00000000 fffffa80`079c59c0 fffff880`0176b9a0 00000000`08bae001 : tcpip!IppReceiveHeaderBatch+0x231
fffff880`08a22f50 fffff880`0165b592 : fffffa80`08d7a8a0 00000000`00000000 fffffa80`08bae001 00000000`00000009 : tcpip!IpFlcReceivePackets+0x651
fffff880`08a23150 fffff880`01674e5a : fffffa80`08bae010 fffff880`08a23280 fffffa80`08bae010 00000000`00000000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`08a23230 fffff800`02e8ee5a : fffffa80`086cde20 fffff880`08a1e000 00000000`00004800 00000000`00000000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xda
fffff880`08a23280 fffff880`01674882 : fffff880`01674d80 fffff880`08a23390 00000000`02020002 00000000`00100100 : nt!KeExpandKernelStackAndCalloutEx+0xda
fffff880`08a23360 fffff880`015500eb : fffffa80`08bae8d0 00000000`00000000 fffffa80`081e51a0 00000000`00100100 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`08a233d0 fffff880`01519fc6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
fffff880`08a23440 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMDispatchReceiveNetBufferLists+0x1d6


STACK_COMMAND:  kb

FOLLOWUP_IP: 
tcpip!TcpTcbReceive+4f4
fffff880`01677194 488b4b48        mov     rcx,qword ptr [rbx+48h]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  tcpip!TcpTcbReceive+4f4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: tcpip

IMAGE_NAME:  tcpip.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c15a458

FAILURE_BUCKET_ID:  X64_0x4E_7_tcpip!TcpTcbReceive+4f4

BUCKET_ID:  X64_0x4E_7_tcpip!TcpTcbReceive+4f4

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD Physical Memory Dump




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