Hi everyone.
I've been getting the BSOD lately, and I was hoping someone could help.
The BSOD always comes with the same message:
' BUGCODE_USB_DRIVER '
I followed the forum's BSOD posting instructions and the attached zip file should contain my Windows_NT6_BSOD_jcgriff2 folder and my PERFMON HTML file.
It would be great if someone could take a look for me.
System info:
Dell Inspiron 1764 laptop
Intel Core i5 2.27 GHz
4 GB memory
I'm running Win 7 / Home Premium / 64 bit / SP1
This is the original OS that came with the system (except I installed SP1)
I guess it's a full retail version of Win 7, because it was pre-installed when I bought the comp
The age of the system is 372 days
I've never re-installed the OS - so that's also 372 days old
I hope I've given you everything you need! Any help with this would be much appreciated!
CAGW hi and welcome
Virtually all of these were caused by your usbhub.sys driver. Please run a system file check to verify and repair that and other system files and read here about the problem USB Driver - General Fix for Problems
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\JMH\Desktop\Windows_NT6_BSOD_jcgriff2\053011-61760-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`02c16000 PsLoadedModuleList = 0xfffff800`02e5b650
Debug session time: Mon May 30 17:30:09.691 2011 (GMT-4)
System Uptime: 0 days 3:35:17.142
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck FE, {8, 6, 5, fffffa80069b2160}
Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent
Arg4: fffffa80069b2160, TimeoutContext - PortData
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xFE
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff8800435ba60 to fffff80002c95d00
STACK_TEXT:
fffff880`031c4c18 fffff880`0435ba60 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx
fffff880`031c4c20 fffff800`02f8c0c3 : fffffa80`069a8050 00000000`00000001 ffffffff`dc3a58a0 fffff800`02e332b8 : usbhub!UsbhHubProcessChangeWorker+0xec
fffff880`031c4c80 fffff800`02ca0021 : fffff800`02e33200 fffff800`02f8c001 fffffa80`03b64600 fffffa80`03b64680 : nt!IopProcessWorkItem+0x23
fffff880`031c4cb0 fffff800`02f3232e : 7dcee7c7`7dfcfd7c fffffa80`03b64680 00000000`00000080 fffffa80`03b4e890 : nt!ExpWorkerThread+0x111
fffff880`031c4d40 fffff800`02c87666 : fffff880`02fd3180 fffffa80`03b64680 fffff880`02fddfc0 bfffffff`dff7ffff : nt!PspSystemThreadStartup+0x5a
fffff880`031c4d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
usbhub!UsbhHubProcessChangeWorker+ec
fffff880`0435ba60 cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: usbhub!UsbhHubProcessChangeWorker+ec
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: usbhub
IMAGE_NAME: usbhub.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c15
FAILURE_BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec
BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec
Followup: MachineOwner
---------
2: kd> lmvm usbhub
start end module name
fffff880`04349000 fffff880`043a3000 usbhub (pdb symbols) c:\symbols\usbhub.pdb\353A033184434AEB9C9196D2C276720F1\usbhub.pdb
Loaded symbol image file: usbhub.sys
Mapped memory image file: C:\Symbols\usbhub.sys\4D8C0C155a000\usbhub.sys
Image path: \SystemRoot\system32\DRIVERS\usbhub.sys
Image name: usbhub.sys
Timestamp: Thu Mar 24 23:29:25 2011 (4D8C0C15)
CheckSum: 00054F31
ImageSize: 0005A000
File version: 6.1.7601.17586
Product version: 6.1.7601.17586
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: usbhub.sys
OriginalFilename: usbhub.sys
ProductVersion: 6.1.7601.17586
FileVersion: 6.1.7601.17586 (win7sp1_gdr.110324-1501)
FileDescription: Default Hub Driver for USB
LegalCopyright: © Microsoft Corporation. All rights reserved.