Windows 7: BSOD (well black) when Hibernating sometimes

galaxys · 07 Jun 2011

Hi Everyone...
I often put my computer in Hibernate mode. But sometimes (1 out of 10) it will go “blue screen (well black) of death” instead of hibernate. When I boot it back up (after having to hold down the power button), the "System did not shut down properly" screen comes up. I just select start normally and everything boots fine. When Windows finishes loading, I get the "Windows has recovered form an unexpected shutdown message" and it says the problem event name was BlueScreen.

I am running Windows 7 Home Edition x64. Windows came pre-installed and the computer is only 8 months old. Dump files are attached. thanks

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8001775060
BCP3: FFFFF80000B9C518
BCP4: FFFFFA800192C860
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

richc46 · 07 Jun 2011

Welcome

Code:

 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Windows_NT6_BSOD_jcgriff2 (2).zip\Windows_NT6_BSOD_jcgriff2\060411-25069-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`03002000 PsLoadedModuleList = 0xfffff800`03247650
Debug session time: Sat Jun  4 21:57:17.288 2011 (GMT-4)
System Uptime: 3 days 5:00:10.378
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa800178a4d0, fffff80000b9c518, fffffa8002390b70}
*** WARNING: Unable to verify timestamp for pneteth.sys
*** ERROR: Module load completed but symbols could not be loaded for pneteth.sys
Probably caused by : pneteth.sys
Followup: MachineOwner
---------
kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800178a4d0, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa8002390b70, The blocked IRP
Debugging Details:
------------------

DRVPOWERSTATE_SUBCODE:  3
IRP_ADDRESS:  fffffa8002390b70
DEVICE_OBJECT: fffffa8002b24050
DRIVER_OBJECT: fffffa8002b26670
IMAGE_NAME:  pneteth.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4c801bf9
MODULE_NAME: pneteth
FAULTING_MODULE: fffff88003758000 pneteth
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from fffff800030ee9c2 to fffff80003081d00
STACK_TEXT:  
fffff800`00b9c4c8 fffff800`030ee9c2 : 00000000`0000009f 00000000`00000003 fffffa80`0178a4d0 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`0308d652 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c570 fffff800`0308d4f6 : fffffa80`01effc68 fffffa80`01effc68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`0308d3de : 00000285`6e42db8f fffff800`00b9cc58 00000000`010f2536 fffff800`031f7948 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`0308d1c7 : 000003a5`a9e9cdc7 000003a5`010f2536 000003a5`a9e9cd49 00000000`00000036 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`03079a2a : fffff800`031f4e80 fffff800`03202cc0 00000000`00000000 fffff880`03c4a4d0 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a

STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_pneteth.sys
BUCKET_ID:  X64_0x9F_IMAGE_pneteth.sys
Followup: MachineOwner
---------

this driver is the casue of your BSOD, replace or uninstall the software and replace.
Pneteth.sys file description
Productname:PdaNet Broadband Adapter
Description:PdaNet Broadband Adapter Driver
Company:June Fabrics Technology Inc.

galaxys · 09 Jun 2011

Thanks Rich. I reinstalled the PdaNet (V3.0) Legacy Network Driver and no BSOD's the last few days!

richc46 · 09 Jun 2011

Glad that my suggestion worked out.

galaxys · 20 Jun 2011

ANOTHER BSOD ISSUE (note: the original thread BSOD issue was resolved)

I often put my computer in Hibernate mode. But when I hit the power button to wakeup, it will go to a “black screen with white cursor in top left corner” instead of Windows 7 signon (about 1 in 30 for last 5 months). I have to shut down with the power button, and then hit power button again for the normal wakeup signon screen. It happened today 6/20/11 and here is the dump zip.

richc46 · 20 Jun 2011

If you leave this entirely new problem in this thread, not many will come by to read
Start a new thread with this new problem. This thread has been marked solved

galaxys · 20 Jun 2011

Ok, here's the new thread here

Windows 7: BSOD (well black) when Hibernating sometimes

BSOD (well black) when Hibernating sometimes problems?