BSOD (well black) when Hibernating sometimes


  1. Posts : 117
    Windows 7 Home Premium 64bit SP1
       #1

    BSOD (well black) when Hibernating sometimes


    Hi Everyone...
    I often put my computer in Hibernate mode. But sometimes (1 out of 10) it will go “blue screen (well black) of death” instead of hibernate. When I boot it back up (after having to hold down the power button), the "System did not shut down properly" screen comes up. I just select start normally and everything boots fine. When Windows finishes loading, I get the "Windows has recovered form an unexpected shutdown message" and it says the problem event name was BlueScreen.

    I am running Windows 7 Home Edition x64. Windows came pre-installed and the computer is only 8 months old. Dump files are attached. thanks

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8001775060
    BCP3: FFFFF80000B9C518
    BCP4: FFFFFA800192C860
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome
    Code:
     Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Windows_NT6_BSOD_jcgriff2 (2).zip\Windows_NT6_BSOD_jcgriff2\060411-25069-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Machine Name:
    Kernel base = 0xfffff800`03002000 PsLoadedModuleList = 0xfffff800`03247650
    Debug session time: Sat Jun  4 21:57:17.288 2011 (GMT-4)
    System Uptime: 3 days 5:00:10.378
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ......................
    Loading User Symbols
    Loading unloaded module list
    ..................................................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {3, fffffa800178a4d0, fffff80000b9c518, fffffa8002390b70}
    *** WARNING: Unable to verify timestamp for pneteth.sys
    *** ERROR: Module load completed but symbols could not be loaded for pneteth.sys
    Probably caused by : pneteth.sys
    Followup: MachineOwner
    ---------
    kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800178a4d0, Physical Device Object of the stack
    Arg3: fffff80000b9c518, Functional Device Object of the stack
    Arg4: fffffa8002390b70, The blocked IRP
    Debugging Details:
    ------------------
    
    DRVPOWERSTATE_SUBCODE:  3
    IRP_ADDRESS:  fffffa8002390b70
    DEVICE_OBJECT: fffffa8002b24050
    DRIVER_OBJECT: fffffa8002b26670
    IMAGE_NAME:  pneteth.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c801bf9
    MODULE_NAME: pneteth
    FAULTING_MODULE: fffff88003758000 pneteth
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    LAST_CONTROL_TRANSFER:  from fffff800030ee9c2 to fffff80003081d00
    STACK_TEXT:  
    fffff800`00b9c4c8 fffff800`030ee9c2 : 00000000`0000009f 00000000`00000003 fffffa80`0178a4d0 fffff800`00b9c518 : nt!KeBugCheckEx
    fffff800`00b9c4d0 fffff800`0308d652 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90
    fffff800`00b9c570 fffff800`0308d4f6 : fffffa80`01effc68 fffffa80`01effc68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
    fffff800`00b9c5e0 fffff800`0308d3de : 00000285`6e42db8f fffff800`00b9cc58 00000000`010f2536 fffff800`031f7948 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`00b9cc30 fffff800`0308d1c7 : 000003a5`a9e9cdc7 000003a5`010f2536 000003a5`a9e9cd49 00000000`00000036 : nt!KiTimerExpiration+0x1be
    fffff800`00b9ccd0 fffff800`03079a2a : fffff800`031f4e80 fffff800`03202cc0 00000000`00000000 fffff880`03c4a4d0 : nt!KiRetireDpcList+0x277
    fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_pneteth.sys
    BUCKET_ID:  X64_0x9F_IMAGE_pneteth.sys
    Followup: MachineOwner
    ---------


    this driver is the casue of your BSOD, replace or uninstall the software and replace.
    Pneteth.sys file description
    Productname:PdaNet Broadband Adapter
    Description:PdaNet Broadband Adapter Driver
    Company:June Fabrics Technology Inc.
      My Computer


  3. Posts : 117
    Windows 7 Home Premium 64bit SP1
    Thread Starter
       #3

    Thanks Rich. I reinstalled the PdaNet (V3.0) Legacy Network Driver and no BSOD's the last few days!
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Glad that my suggestion worked out.
      My Computer


  5. Posts : 117
    Windows 7 Home Premium 64bit SP1
    Thread Starter
       #5

    ANOTHER BSOD ISSUE (note: the original thread BSOD issue was resolved)

    I often put my computer in Hibernate mode. But when I hit the power button to wakeup, it will go to a “black screen with white cursor in top left corner” instead of W7 signon (about 1 in 30 for last 5 months). I have to shut down with the power button, and then hit power button again for the normal wakeup signon screen. It happened today 6/20/11 and here is the dump zip.
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6

    If you leave this entirely new problem in this thread, not many will come by to read
    Start a new thread with this new problem. This thread has been marked solved
      My Computer


  7. Posts : 117
    Windows 7 Home Premium 64bit SP1
    Thread Starter
       #7

    Ok, here's the new thread here
      My Computer


 

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