Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: New PC build. multiple BSOD, random restarts

07 Jun 2011   #1
TedFire

Windows 7 Home Premium 64bit OEM
 
 
[SOLVED. see first post] New PC build. multiple BSOD, random restarts

[SOLVED] In case this helps anyone. It seems that the RAM itself was faulty. RMA'd the two RAM sticks and popped in two new ones. Problem solved.[SOLVED]

Hello everyone

As the thread title says, I've been getting multiple BSODs and restarts on my new pc build. Hoping for a kind knowledgeable soul who may be able to help diagnose a little further. All my pc specs are filled out in my profile.

A bit of background info. Initially the computer booted up fine for the first day or two. Checked temperatures using RealTemp (they seemed appropriate, in the 25C - 30C when doing light web browsing) and tested ram using memtest but only did 1 pass(later found out that i needed to do more than 1 pass, but it didn't show any errors on that pass that i did).

The bsod's are along the lines of IRQ not less or equal, bad_pool_header, and maybe one or two others which i can't remember at the moment.

I've been searching google for a while and can't come up with any solution. Some say uninstall/reinstall drivers. I have only installed what came with the motherboard when this started happening, so didn't try this yet(nor can i, the pc doesn't generally give me long enough to do this before restarting or bsoding).

Some suggest a sub-par psu will cause these problems. I'd say my psu may be sub-par, but many have used it succesfully for pc builds. It's this psu and came with the thermaltake v3 case. So not sure if this is the problem or not.

This is as far as I've got. I've attached the files that were asked for in the bsod info post. Hopefully they will be of some use. Any help would be greatly appreciated.

Cheers,

TedFire


My System SpecsSystem Spec
07 Jun 2011   #2
Fumz

7 Ultimate x64
 
 

The power supply is severely lacking. It has a total of 29 amp on the +12 volt rail(s). These days the +12 volt rail pretty much powers everything in the machine, so getting a PSU with high amperage is a must. My guess, unable to decipher your bsod logs, is that's the culprit.

You must run memtest for 8 hours to test and stress every address range. However, sometimes that's not sufficient to find if the RAM is OK.

It's a pain, but after memtest, given no errors, then boot into Windows and run Prime95 for another 8 hours. This will put an unrealistic stress on the machine and tell you for sure if you're RAM is ok. If there's a problem with the RAM, it will show up relatively quick... within the first hour or so. Errors after that could also be fsb related.

After Prime, I always run dual instances of Orthos. This is going to tell me if I have sufficient vcore. Errors here are almost always fsb... given passing memtest and Orthos.
My System SpecsSystem Spec
07 Jun 2011   #3
TedFire

Windows 7 Home Premium 64bit OEM
 
 

First thing i'll do boot up and let memtest do its thing for 8 or so hours. Next port of call is buying a new psu. Even if this one is doing it's job, I'd rather have one that I know is providing enough power to my pc.

Thanks for the quick and very helpful reply Fumz. It's very much appreciated. This is my first pc build so it's a learning curve for me. It is a little disappointing that I'm trouble shooting it so early, but it's all learning and I'll know better next time.

Alright, off to memtest this machine. Will post back the results later(8 or so hours i guess .
My System SpecsSystem Spec
07 Jun 2011   #4
Fumz

7 Ultimate x64
 
 

Buy no lower than Tier 2: Official XS Power Supply Ranking Phase I - XtremeSystems Forums

Since they're all roughly the same price (emphasis on rough), you may as well get a really good PSU.
My System SpecsSystem Spec
08 Jun 2011   #5
TedFire

Windows 7 Home Premium 64bit OEM
 
 

Memtest came back clean after 7.5 hours (12 passes) of running. Not able to test the others, my pc boots up but shuts down not long after.

I bought a tier 3 psu. Tier 2 was out of my budget. It should suffice for my simple needs of web browsing, word, and email. It's this Silverstone Strider 500W ST50F-ES.

And I couldn't see how to write you a visitor message, maybe I need a minimum number of posts? But, you're more than welcome for the rep Fumz
My System SpecsSystem Spec
09 Jun 2011   #6
TedFire

Windows 7 Home Premium 64bit OEM
 
 

Alright, I tried installing a new psu. It didn't make any difference. I still get constant BSODs. And it's not even really even getting to the windows login screen anymore. Is there any other things I might try do get this working? Is it possibly there is something wrong with the hdd? Chkdsk says it's fine. And, is it possible this is a motherboard problem?

Any help greatly appreciated.

Cheers,

Tedfire

P.S.
BSODs are along the lines of STOP 7e, BAD_POOL_CALLER, STOP 1E, peauth.sys 7E, IRQ_LESS_OR_NOT_EQUAL 0A

Also, I tried to reinstall windows 7 onto the pc just in case some files had been corrupted. I wasn't able to do that as multiple errors would happen at the hdd partition screen. Thingsl like, "windows could not retrieve the information about disk on this computer', '...the memory could not be referenced'.
My System SpecsSystem Spec
Reply

 New PC build. multiple BSOD, random restarts




Thread Tools





Similar help and support threads
Thread Forum
Brand new Build. Random restarts under load and idle
Hi, im not sure if this is the right section but here we go; i5 4690k, MSI Z97 PC MATE mobo, 212 evo cooler, MSI GTX 970, basic 8gb ram,Corsair CX 600W 80+ Bronze psu The main problem im having is random restarts. For instance i just ran heaven benchmark and my PC randomly reset itself after...
Performance & Maintenance
BSOD New build, Random times, multiple stop codes
I have mostly a new build. The CPU, Mobo, SSD and GPU are all new. The RAM and PSU are taken from a previous build, but only a couple years old. I have had problems since I got this build together. I get random crashes or freezes. Sometimes it happens every hour, sometimes I can go a couple days...
BSOD Help and Support
BSOD Random and Random Restarts, Help plz! (STOP: 0x0000001E )
I am typing this original post from my cellphone because that is where I wrote the blue screen error finally once it started happening frequently, just today :( so please do forgive me if I am missing anything but I'll come back on my Desktop and try to finish anything needed in the post once I...
BSOD Help and Support
New build, multiple random BSOD with various error codes
Hi all, long time reader, first time poster. I'm hoping I can get some help here. I've tried everything I've seen on other threads, but I'm still getting the BSODs at random times. I recently built this new pc, and am having trouble with random BSODs with random timing. Sometimes sitting idle,...
BSOD Help and Support
New AMD X3 Build BSOD Restarts
I recently put together a new system with the following specifications: AMD X3 440 Biostar A770E3 AM3 Mobo Wester Digital WD5000AAKS 500GB HD Patriot Sector 5 4GB DDR3 1333 RAM Sapphire HD 5770 Video Card Raidmax 630SS Modular PSU Windows 7 PRO Retail X64
BSOD Help and Support
Win7 Build 7100 random restarts
Ive been having these random restart issues on my DELL Vostro Laptop. It just re-starts regardless of whatever I am doing and there is no real pattern. Its a brand new laptop, its been less than a month since I got it. I don't think its a hardware issue but these restarts are quite annoying. I...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:38.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App