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Windows 7: BSOD OS reinstalled - zip included

08 Jun 2011   #1
jfc

Windows 7 Home Premium 64bit
 
 
BSOD OS reinstalled - zip included

I started to get BSOD a couple of weeks ago. I tried system restore to a week or so before they started, and it didn't help. All my files were backed up and I wanted to clear some space, so I did a full sysyem recovery from the partition. BSOD still came every other day or so. Since I had no files to worry about, I tried another full system recovery from the disks I created when I bought my laptop. (HP Pavilion - Win7 home prem - about 1 yr old) That was about 12 hours ago, and two BSOD since then. I ran windows update after this last recovery, that was only change. Zip files are attached. Any thoughts would be greatly appreciated.


My System SpecsSystem Spec
.
08 Jun 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jfc View Post
I started to get BSOD a couple of weeks ago. I tried system restore to a week or so before they started, and it didn't help. All my files were backed up and I wanted to clear some space, so I did a full sysyem recovery from the partition. BSOD still came every other day or so. Since I had no files to worry about, I tried another full system recovery from the disks I created when I bought my laptop. (HP Pavilion - Win7 home prem - about 1 yr old) That was about 12 hours ago, and two BSOD since then. I ran windows update after this last recovery, that was only change. Zip files are attached. Any thoughts would be greatly appreciated.

Your network driver NETw5s64.sys. Re-install with the newest available.


,



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\060711-18470-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`02a53000 PsLoadedModuleList = 0xfffff800`02c90e50
Debug session time: Wed Jun  8 02:37:24.611 2011 (GMT-4)
System Uptime: 0 days 0:59:00.343
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...........
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff8800509fa45}

Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+13a45 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800509fa45, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cfb0e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
NETw5s64+13a45
fffff880`0509fa45 48833b00        cmp     qword ptr [rbx],0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff8800371b130 -- (.trap 0xfffff8800371b130)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffffa8005f77ce0
rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800509fa45 rsp=fffff8800371b2c0 rbp=fffffa8008913da0
 r8=0000000000000000  r9=0000000000000000 r10=fffff880009eaa60
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
NETw5s64+0x13a45:
fffff880`0509fa45 48833b00        cmp     qword ptr [rbx],0 ds:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ac2c69 to fffff80002ac3700

STACK_TEXT:  
fffff880`0371afe8 fffff800`02ac2c69 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0371aff0 fffff800`02ac18e0 : fffffa80`0551f148 00000000`00000000 00000000`00000000 fffff800`02acb1aa : nt!KiBugCheckDispatch+0x69
fffff880`0371b130 fffff880`0509fa45 : 00000000`00000004 00000000`00000000 fffffa80`00000002 00000000`00000115 : nt!KiPageFault+0x260
fffff880`0371b2c0 00000000`00000004 : 00000000`00000000 fffffa80`00000002 00000000`00000115 00000000`000000f9 : NETw5s64+0x13a45
fffff880`0371b2c8 00000000`00000000 : fffffa80`00000002 00000000`00000115 00000000`000000f9 fffffa80`09233fb0 : 0x4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETw5s64+13a45
fffff880`0509fa45 48833b00        cmp     qword ptr [rbx],0

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  NETw5s64+13a45

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETw5s64

IMAGE_NAME:  NETw5s64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4b4df6b9

FAILURE_BUCKET_ID:  X64_0xD1_NETw5s64+13a45

BUCKET_ID:  X64_0xD1_NETw5s64+13a45

Followup: MachineOwner
---------
My System SpecsSystem Spec
08 Jun 2011   #3
jfc

Windows 7 Home Premium 64bit
 
 

Thank you Zigzag3143,
I just updated the networking driver.
Thank you for taking a look at my files.
Regards,
JFC
My System SpecsSystem Spec
.

08 Jun 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jfc View Post
Thank you Zigzag3143,
I just updated the networking driver.
Thank you for taking a look at my files.
Regards,
JFC

My pleasure and good luck
My System SpecsSystem Spec
Reply

 BSOD OS reinstalled - zip included




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