Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - please help!


08 Jun 2011   #1

Windows 7 Professional 64 Bit
 
 
BSOD - please help!

Hi all,

I have followed the instructions as requested for BSOD issues and attached the zipped folder to this thread.

Recently had a blue screen of death while I was working and having looking in the dump folder it seems I have had a couple before now over the past few months. This makes sense since I have left my machine locked overnight and then come back into work to find it back at the logon screen so must have restarted itself overnight.

- Home built PC
- Running Windows 7 Professional 64 Bit (retail upgrade)
- Machine is approximately 7 months old

I would be very grateful if someone could help point me to the source of the problem since I'd like to get it resolved. Mainly used as a work machine.

Many thanks and hope to hear from someone soon.

Dan

P.S. In the process of installing Windows 7 SP 1 too.

My System SpecsSystem Spec
.

08 Jun 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

It's pointing to one of the main directx system files as the source.
This is more than likely an indication of a graphics driver problem (at least that's what it looks like on the surface)

My suggestion is to clean out the current driver and reinstall fresh.
Here's a good tool to completely clean out the driver (as the actual uninstaller doesn't do that)
Phyxion.net - Driver Sweeper

Also I notice you have the old ASACPI.sys driver loading, this is a huge red flag on all the driver reference sites

ASACPI.sys Fri Aug 13 05:52:52 2004 (411C2D04)
Sun Mar 27 22:30:36 2005 (42476C4C)
Wed Oct 18 01:44:46 2006 (4535BF4E) Asus ATK0110 ACPI Utility (a known BSOD maker in Windows 7). Also a part of the Asus PCProbe and AISuite Utilities ASUSTeK Computer Inc. -Support- Drivers and Download

You need to either remove the supporting applications or attempt to find a more recent version of it. It's known to be very problematic with windows 7.







Code:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8000307f79f, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032b30e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KeSetEvent+10f
fffff800`0307f79f 488b09          mov     rcx,qword ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880029c0a50 -- (.trap 0xfffff880029c0a50)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa80111d7fe8 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8000307f79f rsp=fffff880029c0be0 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=fffff880029c0c20 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac po cy
nt!KeSetEvent+0x10f:
fffff800`0307f79f 488b09          mov     rcx,qword ptr [rcx] ds:0001:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000307ac69 to fffff8000307b700

STACK_TEXT:  
fffff880`029c0908 fffff800`0307ac69 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`029c0910 fffff800`030798e0 : fffffa80`0def6830 fffffa80`111d7fe0 00000000`00000000 00000000`00000001 : nt!KiBugCheckDispatch+0x69
fffff880`029c0a50 fffff800`0307f79f : 00000000`00000001 fffff880`043bf1cc 00000000`00000000 fffffa80`0f31da01 : nt!KiPageFault+0x260
fffff880`029c0be0 fffff880`043cf36b : fffffa80`00000000 00000000`00000000 fffffa80`0db61700 fffff880`029c0ca0 : nt!KeSetEvent+0x10f
fffff880`029c0c50 fffff880`043ed16d : fffffa80`00000000 fffffa80`0c7f7410 00000000`6d4d6956 fffff880`00000174 : dxgmms1!VidMmiProcessTerminationCommand+0x5f
fffff880`029c0ca0 fffff880`043ec3f8 : fffff880`009ee040 fffffa80`0f31dac0 00000000`00000000 fffffa80`0c7f7410 : dxgmms1!VidSchiSubmitDeviceCommand+0x39
fffff880`029c0cd0 fffff880`043ebe96 : 00000000`00000000 fffffa80`0f31dac0 00000000`00000080 fffffa80`0c7f7410 : dxgmms1!VidSchiSubmitQueueCommand+0xb0
fffff880`029c0d00 fffff800`0331ebc6 : 00000000`02cbfb94 fffffa80`0defc8c0 fffffa80`0c7935a0 fffffa80`0defc8c0 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`029c0d40 fffff800`03059bc6 : fffff880`009e9180 fffffa80`0defc8c0 fffff880`009f40c0 fffff880`01237810 : nt!PspSystemThreadStartup+0x5a
fffff880`029c0d80 00000000`00000000 : fffff880`029c1000 fffff880`029bb000 fffff880`029c0410 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidMmiProcessTerminationCommand+5f
fffff880`043cf36b 33d2            xor     edx,edx

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  dxgmms1!VidMmiProcessTerminationCommand+5f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d3fa174

FAILURE_BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f

BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f

Followup: MachineOwner
---------

0: kd> lm t n
start             end                 module name
fffff800`00b97000 fffff800`00ba1000   kdcom    kdcom.dll    Sat Feb 05 06:21:45 2011 (4D4D40D9)
fffff800`0300b000 fffff800`035e7000   nt       ntkrnlmp.exe Fri Apr 08 23:14:44 2011 (4D9FDD34)
fffff800`035e7000 fffff800`03630000   hal      hal.dll      Mon Jul 13 20:27:36 2009 (4A5BDF08)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 20:32:13 2009 (4A5BE01D)
fffff880`00cc9000 fffff880`00d0d000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:29:10 2009 (4A5BDF66)
fffff880`00d0d000 fffff880`00d21000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00d21000 fffff880`00d7f000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00d7f000 fffff880`00ddb000   volmgrx  volmgrx.sys  Mon Jul 13 18:20:33 2009 (4A5BC141)
fffff880`00e00000 fffff880`00e24000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:10:11 2009 (4A5BCCE3)
fffff880`00e25000 fffff880`00ec9000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00ec9000 fffff880`00ed8000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00ed8000 fffff880`00f2f000   ACPI     ACPI.sys     Mon Jul 13 18:19:34 2009 (4A5BC106)
fffff880`00f2f000 fffff880`00f38000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00f38000 fffff880`00f42000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`00f42000 fffff880`00f75000   pci      pci.sys      Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00f75000 fffff880`00f82000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`00f82000 fffff880`00f97000   partmgr  partmgr.sys  Mon Jul 13 18:19:58 2009 (4A5BC11E)
fffff880`00f97000 fffff880`00fac000   volmgr   volmgr.sys   Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00fac000 fffff880`00fb3000   pciide   pciide.sys   Mon Jul 13 18:19:49 2009 (4A5BC115)
fffff880`00fb3000 fffff880`00fc3000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`00fc3000 fffff880`00fdd000   mountmgr mountmgr.sys Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00fdd000 fffff880`00fe6000   atapi    atapi.sys    Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`00fe6000 fffff880`00ff8b00   mfetdik  mfetdik.sys  Wed Aug 05 10:48:49 2009 (4A79A9E1)
fffff880`01000000 fffff880`0104c000   volsnap  volsnap.sys  Mon Jul 13 18:20:08 2009 (4A5BC128)
fffff880`0104c000 fffff880`0106a000   tdx      tdx.sys      Mon Jul 13 18:21:15 2009 (4A5BC16B)
fffff880`01075000 fffff880`0109f000   ataport  ataport.SYS  Mon Jul 13 18:19:52 2009 (4A5BC118)
fffff880`0109f000 fffff880`010aa000   msahci   msahci.sys   Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`010aa000 fffff880`010b5000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`010b5000 fffff880`01101000   fltmgr   fltmgr.sys   Mon Jul 13 18:19:59 2009 (4A5BC11F)
fffff880`01101000 fffff880`01115000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`01115000 fffff880`01173000   msrpc    msrpc.sys    Mon Jul 13 18:21:32 2009 (4A5BC17C)
fffff880`01173000 fffff880`011e6000   cng      cng.sys      Mon Jul 13 18:49:40 2009 (4A5BC814)
fffff880`011e6000 fffff880`011f3000   TDI      TDI.SYS      Mon Jul 13 18:21:18 2009 (4A5BC16E)
fffff880`01200000 fffff880`0120b000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`0120b000 fffff880`0121c000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`01226000 fffff880`013c8000   Ntfs     Ntfs.sys     Thu Mar 10 21:39:25 2011 (4D79996D)
fffff880`013c8000 fffff880`013e2000   ksecdd   ksecdd.sys   Mon Jul 13 18:20:54 2009 (4A5BC156)
fffff880`013e2000 fffff880`013f3000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`013f3000 fffff880`013fd000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Mon Jul 13 18:21:46 2009 (4A5BC18A)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 00:03:32 2009 (4B21E0B4)
fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 18:21:08 2009 (4A5BC164)
fffff880`014d5000 fffff880`014e5000   vmstorfl vmstorfl.sys Mon Jul 13 18:42:54 2009 (4A5BC67E)
fffff880`014e6000 fffff880`015d8000   ndis     ndis.sys     Mon Jul 13 18:21:40 2009 (4A5BC184)
fffff880`015d8000 fffff880`015e0000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`015e0000 fffff880`015e9000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`015e9000 fffff880`015f2000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`015f2000 fffff880`015fb000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 22:39:04 2010 (4C15A458)
fffff880`01800000 fffff880`01809000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`01809000 fffff880`01810000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`01810000 fffff880`0181e000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`0181e000 fffff880`01843000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`01843000 fffff880`01853000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`01856000 fffff880`01890000   rdyboost rdyboost.sys Mon Jul 13 18:34:34 2009 (4A5BC48A)
fffff880`01890000 fffff880`018a2000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`018a2000 fffff880`01912380   mfehidk  mfehidk.sys  Wed Aug 05 10:48:42 2009 (4A79A9DA)
fffff880`01913000 fffff880`0191c000   hwpolicy hwpolicy.sys Mon Jul 13 18:19:22 2009 (4A5BC0FA)
fffff880`0191c000 fffff880`01956000   fvevol   fvevol.sys   Fri Sep 25 21:34:26 2009 (4ABD7DB2)
fffff880`01956000 fffff880`0196c000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`0196c000 fffff880`0199c000   CLASSPNP CLASSPNP.SYS Mon Jul 13 18:19:58 2009 (4A5BC11E)
fffff880`019d2000 fffff880`019fc000   cdrom    cdrom.sys    Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`02c14000 fffff880`02c59000   netbt    netbt.sys    Mon Jul 13 18:21:28 2009 (4A5BC178)
fffff880`02c59000 fffff880`02ce3000   afd      afd.sys      Mon Jul 13 18:21:40 2009 (4A5BC184)
fffff880`02ce3000 fffff880`02cec000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02cec000 fffff880`02d12000   pacer    pacer.sys    Mon Jul 13 19:09:41 2009 (4A5BCCC5)
fffff880`02d12000 fffff880`02d1c000   vfilter  vfilter.sys  Thu Jul 08 21:18:29 2010 (4C3686F5)
fffff880`02d1c000 fffff880`02d2b000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02d2b000 fffff880`02d48000   serial   serial.sys   Mon Jul 13 19:00:40 2009 (4A5BCAA8)
fffff880`02d48000 fffff880`02d63000   wanarp   wanarp.sys   Mon Jul 13 19:10:21 2009 (4A5BCCED)
fffff880`02d63000 fffff880`02d6ec40   VBoxUSBMon VBoxUSBMon.sys Thu Feb 17 10:21:07 2011 (4D5D4AF3)
fffff880`02d6f000 fffff880`02da4a80   VBoxDrv  VBoxDrv.sys  Thu Feb 17 10:21:07 2011 (4D5D4AF3)
fffff880`02da5000 fffff880`02db9000   termdd   termdd.sys   Mon Jul 13 19:16:36 2009 (4A5BCE64)
fffff880`02db9000 fffff880`02de5000   dne64x   dne64x.sys   Mon Nov 10 19:01:24 2008 (4918D964)
fffff880`02de5000 fffff880`02df1000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`04000000 fffff880`0404b000   atikmpag atikmpag.sys Tue Sep 28 20:14:49 2010 (4CA29309)
fffff880`0404b000 fffff880`0407d000   Rt64win7 Rt64win7.sys Thu Feb 26 03:04:13 2009 (49A65B0D)
fffff880`0407d000 fffff880`04093000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`0409a000 fffff880`040eb000   rdbss    rdbss.sys    Mon Jul 13 18:24:09 2009 (4A5BC219)
fffff880`040eb000 fffff880`040f7000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`040f7000 fffff880`04102000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`04102000 fffff880`04111000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`04111000 fffff880`04194000   csc      csc.sys      Mon Jul 13 18:24:26 2009 (4A5BC22A)
fffff880`04194000 fffff880`041b2000   dfsc     dfsc.sys     Mon Jul 13 18:23:44 2009 (4A5BC200)
fffff880`041b2000 fffff880`041c3000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`041c3000 fffff880`041e9000   tunnel   tunnel.sys   Mon Jul 13 19:09:37 2009 (4A5BCCC1)
fffff880`041e9000 fffff880`041ff000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`04200000 fffff880`04224000   HDAudBus HDAudBus.sys Mon Jul 13 19:06:13 2009 (4A5BCBF5)
fffff880`04224000 fffff880`04235000   usbehci  usbehci.sys  Thu Mar 24 22:22:57 2011 (4D8C0A91)
fffff880`04235000 fffff880`0428b000   USBPORT  USBPORT.SYS  Thu Mar 24 22:23:03 2011 (4D8C0A97)
fffff880`0428b000 fffff880`042bb000   nusb3xhc nusb3xhc.sys Thu Jan 21 21:22:21 2010 (4B5919ED)
fffff880`042bb000 fffff880`042bcf00   USBD     USBD.SYS     Thu Mar 24 22:22:51 2011 (4D8C0A8B)
fffff880`042c0000 fffff880`043b4000   dxgkrnl  dxgkrnl.sys  Tue Jan 25 22:22:56 2011 (4D3FA1A0)
fffff880`043b4000 fffff880`043fa000   dxgmms1  dxgmms1.sys  Tue Jan 25 22:22:12 2011 (4D3FA174)
fffff880`04400000 fffff880`04420000   AtihdW76 AtihdW76.sys Mon Aug 16 05:41:02 2010 (4C6915BE)
fffff880`04420000 fffff880`04438000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`04446000 fffff880`04475000   ndiswan  ndiswan.sys  Mon Jul 13 19:10:11 2009 (4A5BCCE3)
fffff880`04475000 fffff880`04490000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`04490000 fffff880`044b1000   raspptp  raspptp.sys  Mon Jul 13 19:10:18 2009 (4A5BCCEA)
fffff880`044b1000 fffff880`044cb000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`044cb000 fffff880`044d6000   rdpbus   rdpbus.sys   Mon Jul 13 19:17:46 2009 (4A5BCEAA)
fffff880`044d6000 fffff880`044e5000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`044e5000 fffff880`044f4000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`044f4000 fffff880`0451cd00   VBoxNetFlt VBoxNetFlt.sys Thu Feb 17 10:21:06 2011 (4D5D4AF2)
fffff880`0451d000 fffff880`0451e480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`0451f000 fffff880`04562000   ks       ks.sys       Wed Mar 03 22:32:25 2010 (4B8F37D9)
fffff880`04562000 fffff880`04574000   umbus    umbus.sys    Mon Jul 13 19:06:56 2009 (4A5BCC20)
fffff880`04574000 fffff880`045ce000   usbhub   usbhub.sys   Thu Mar 24 22:23:22 2011 (4D8C0AAA)
fffff880`045ce000 fffff880`045e6000   nusb3hub nusb3hub.sys Thu Jan 21 21:22:18 2010 (4B5919EA)
fffff880`045e6000 fffff880`045fb000   NDProxy  NDProxy.SYS  Mon Jul 13 19:10:05 2009 (4A5BCCDD)
fffff880`04800000 fffff880`0480c000   serenum  serenum.sys  Mon Jul 13 19:00:33 2009 (4A5BCAA1)
fffff880`0480c000 fffff880`0481c000   CompositeBus CompositeBus.sys Mon Jul 13 19:00:33 2009 (4A5BCAA1)
fffff880`04820000 fffff880`04ff6000   atikmdag atikmdag.sys Tue Sep 28 20:41:26 2010 (4CA29946)
fffff880`04ff6000 fffff880`04ffe000   ASACPI   ASACPI.sys   Sun Mar 27 21:30:36 2005 (42476C4C)
fffff880`05800000 fffff880`0581d000   usbccgp  usbccgp.sys  Mon Jul 13 19:06:45 2009 (4A5BCC15)
fffff880`0581d000 fffff880`0582f000   dc3d     dc3d.sys     Thu Jul 01 05:07:45 2010 (4C2C68F1)
fffff880`0582f000 fffff880`05837080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`05838000 fffff880`05846000   hidusb   hidusb.sys   Mon Jul 13 19:06:22 2009 (4A5BCBFE)
fffff880`05846000 fffff880`0585f000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:06:21 2009 (4A5BCBFD)
fffff880`0585f000 fffff880`0586d000   kbdhid   kbdhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`0586d000 fffff880`0587a000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`0587a000 fffff880`0588a000   point64  point64.sys  Tue Jun 29 03:54:31 2010 (4C29B4C7)
fffff880`0588a000 fffff880`05898000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`05898000 fffff880`058bb000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`058bb000 fffff880`058dc000   WudfPf   WudfPf.sys   Mon Jul 13 19:05:37 2009 (4A5BCBD1)
fffff880`058dc000 fffff880`058f1000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`058fa000 fffff880`05937000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`05937000 fffff880`05959000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`05959000 fffff880`0595e200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`0595f000 fffff880`059bb000   HdAudio  HdAudio.sys  Mon Jul 13 19:06:59 2009 (4A5BCC23)
fffff880`059bb000 fffff880`059c7000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`059c7000 fffff880`059d5000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`059d5000 fffff880`059e1000   dump_dumpata dump_dumpata.sys Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`059e1000 fffff880`059ea000   dump_atapi dump_atapi.sys Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`059ea000 fffff880`059fd000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`06000000 fffff880`06023000   mrxsmb20 mrxsmb20.sys Tue Feb 22 23:15:13 2011 (4D6497E1)
fffff880`06023000 fffff880`0603e000   USBSTOR  USBSTOR.SYS  Thu Mar 10 22:31:17 2011 (4D79A595)
fffff880`0603e000 fffff880`06047000   cpuz135_x64 cpuz135_x64.sys Wed Jan 19 10:42:06 2011 (4D37145E)
fffff880`06065000 fffff880`0612d000   HTTP     HTTP.sys     Mon Jul 13 18:22:16 2009 (4A5BC1A8)
fffff880`0612d000 fffff880`0614b000   bowser   bowser.sys   Tue Feb 22 23:15:06 2011 (4D6497DA)
fffff880`0614b000 fffff880`06163000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`06163000 fffff880`06190000   mrxsmb   mrxsmb.sys   Tue Feb 22 23:15:23 2011 (4D6497EB)
fffff880`06190000 fffff880`061de000   mrxsmb10 mrxsmb10.sys Tue Feb 22 23:15:14 2011 (4D6497E2)
fffff880`07293000 fffff880`07339000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`07339000 fffff880`07344000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`07344000 fffff880`07371000   srvnet   srvnet.sys   Tue Feb 22 23:15:49 2011 (4D649805)
fffff880`07371000 fffff880`07383000   tcpipreg tcpipreg.sys Mon Jul 13 19:09:49 2009 (4A5BCCCD)
fffff880`07383000 fffff880`073ea000   srv2     srv2.sys     Tue Feb 22 23:15:59 2011 (4D64980F)
fffff880`07621000 fffff880`0762c000   WSDPrint WSDPrint.sys Mon Jul 13 19:39:20 2009 (4A5BD3B8)
fffff880`07671000 fffff880`0767c000   asyncmac asyncmac.sys Mon Jul 13 19:10:13 2009 (4A5BCCE5)
fffff880`0768d000 fffff880`07722000   srv      srv.sys      Tue Feb 22 23:16:24 2011 (4D649828)
fffff880`07722000 fffff880`07738080   mfeapfk  mfeapfk.sys  Wed Aug 05 10:49:17 2009 (4A79A9FD)
fffff880`07739000 fffff880`07754780   mfeavfk  mfeavfk.sys  Wed Aug 05 10:49:52 2009 (4A79AA20)
fffff880`07755000 fffff880`077e2000   CVPNDRVA CVPNDRVA.sys Tue Mar 23 14:16:37 2010 (4BA91395)
fffff960`000c0000 fffff960`003d2000   win32k   win32k.sys   unavailable (00000000)
fffff960`00420000 fffff960`0042a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`00730000 fffff960`00757000   cdd      cdd.dll      unavailable (00000000)
fffff960`00890000 fffff960`008f1000   ATMFD    ATMFD.DLL    unavailable (00000000)

Unloaded modules:
fffff880`0761d000 fffff880`07621000   wdcsam64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00004000
fffff880`077e2000 fffff880`077ed000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`07611000 fffff880`0761d000   usbprint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`07600000 fffff880`07611000   usbscan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`077ed000 fffff880`077f9000   usbprint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0767c000 fffff880`0768d000   usbscan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`07600000 fffff880`07671000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`077ed000 fffff880`077f9000   usbprint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0767c000 fffff880`0768d000   usbscan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`07600000 fffff880`07671000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0199c000 fffff880`019aa000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`019aa000 fffff880`019b6000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`019b6000 fffff880`019bf000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`019bf000 fffff880`019d2000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
My System SpecsSystem Spec
08 Jun 2011   #3

Windows 7 Professional 64 Bit
 
 

Hi Maguscreed,

Thanks for taking the time to reply to my message.

I had some old nvidia drivers/programs lying around which were left over from a time when I used a GTX graphics card for a while so have removed these.

I uninstalled my ATI drives for my Radeon 6800 graphics card and downloaded an updated Catalyst Control Centre bundle from the Radeon website and installed this too.

In terms of the ACPI Utility I don't have neither the Asus PCProbe nor AISuite Utility programs hence do you think I can uninstall this device which is listed in my Device Manager?

Many thanks

Dan
My System SpecsSystem Spec
.


08 Jun 2011   #4

Windows 7 Professional 64 Bit
 
 

Actually having just seen this:

ASUS ATK0110 ACPI Utility can't remove from System

Do you think I'm better going into Safe Mode and just disabling it (currently both uninstall and disable are greyed out)?
My System SpecsSystem Spec
08 Jun 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

well it is loading as a active driver, and it is known to cause problems.
If cleaning up the graphics drivers works, you can leave it alone, if the problem continues I do suggest removing it or attempting to update it if possible though.
I have it on my own system and it has never caused a problem, it is a very common issue causer though all the same.
My System SpecsSystem Spec
09 Jun 2011   #6

Windows 7 Professional 64 Bit
 
 

thanks for your help Maguscreed. I'll monitor the situation over the next couple of months but hopefully updating the graphics drivers has resolved the problem. May revisit this thread in the future should I have any more problems but for now am happy for this post to be set to solved for the time being?

Thanks again.
My System SpecsSystem Spec
13 Jun 2011   #7

Windows 7 Professional 64 Bit
 
 

Hi

Set my PC running over the weekend on an analysis I needed to undertake and came back in this morning to find myself at the logon screen again. Had another BSOD following the changes I made described previously. I've ran the performance monitor and executable again to compile the reports (please see attached).

Please can you let me know if there is any information on the source of this error? Can ATK0110 ACPI be confirmed as the source of my most recent BSOD?

Any help would be much appreciated!

Thanks

Dan

P.S. I notice that the post has been marked as "Solved" - should I start a new thread or is it ok to continue with this one?
My System SpecsSystem Spec
13 Jun 2011   #8

Windows 7 Professional 64 Bit
 
 

Well...

I have updated the ATK0110 ACPI driver from version 1043.2.15.37 to version 1043.6.0.0 using the drivers linked to on this page:

ASUSTeK Computer Inc.-Forum- ASACPI.SYS i want to update it

Hopefully, if ATK0110 is the source of my BSOD this has resolved the problem... Only time will tell I guess.

Dan
My System SpecsSystem Spec
20 Jun 2011   #9

Windows 7 Professional 64 Bit
 
 
BSOD - updated graphics drivers and ATK0110 but still happening

Hi all,

Have logged a previous post on my recent BSOD instances and have reinstalled my graphics drivers and updated ATK0110 as advised, however I came in this morning and my PC had suffered a BSOD over the weekend.

http://www.sevenforums.com/crashes-d...ease-help.html

Attached are the most recent log files as per the posting instructions. Could someone have a look and let me know whether there are any indications of a problem elsewhere? I'm not really sure what to look for myself.

Many thanks and I hope to hear from someone soon!

Dan
My System SpecsSystem Spec
20 Jun 2011   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dan1978 View Post
Hi all,

Have logged a previous post on my recent BSOD instances and have reinstalled my graphics drivers and updated ATK0110 as advised, however I came in this morning and my PC had suffered a BSOD over the weekend.

http://www.sevenforums.com/crashes-d...ease-help.html

Attached are the most recent log files as per the posting instructions. Could someone have a look and let me know whether there are any indications of a problem elsewhere? I'm not really sure what to look for myself.

Many thanks and I hope to hear from someone soon!

Dan

Hi Dan and welcome

Can you please post this in the other thread. It gives more continuity and you will get more help there.
My System SpecsSystem Spec
Reply

 BSOD - please help!




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:27 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33