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Windows 7: Two BSOD ?

08 Jun 2011   #1

Widnows 7 Ultimate x64
 
 
Two BSOD ?

Hello,

I'm having some problems with my computer recently.
It started to have unexpected shut downs once in a while ,once Windows 7 startup loads. At first it had continuous beeps after unexpected shut down ( short fast beeps, more than 8 ).
I have re-formated my system with fresh Windows 7 install, but that didn't help. I have run "chkdsk /r" and it stopped beeping. Yet it still restarts.

This is what I get from BlueScreenView :

==================================================
Dump File : 060111-30404-01.dmp
Crash Time : 01/06/2011 15:34:08
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000096
Parameter 2 : fffff800`028a0640
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16792 (win7_gdr.110408-1633)
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\060111-30404-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 280,248
==================================================

And just recently today I got this :

==================================================
Dump File : 060811-20685-01.dmp
Crash Time : 08/06/2011 15:57:32
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`80050031
Parameter 3 : 00000000`000406f8
Parameter 4 : fffff800`02cbcc8f
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70700
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16792 (win7_gdr.110408-1633)
Processor : x64
Crash Address : ntoskrnl.exe+70700
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\060811-20685-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 301,231
==================================================

My system is one year old, still has guarantee if it's hardware fault .


-Intel Core 2 Quad Q8300 2.50GHz
-4GB DDR2 RAM,
-nVidia GeForce 9800GT 1GB
-Hitachi 1TB HDS 721010 CLA332 SATA2

Any ideas or test I could do to find out what's wrong ?
Oh and I just had a Windows screen freeze, had to restart.

My System SpecsSystem Spec
.

08 Jun 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
Code:
 icrosoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temporary Internet Files\Content.IE5\SWLNFIOJ\Minidump\060811-20685-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`02c4d000 PsLoadedModuleList = 0xfffff800`02e8ae50
Debug session time: Wed Jun  8 08:56:46.347 2011 (GMT-4)
System Uptime: 0 days 0:03:56.282
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {8, 80050031, 406f8, fffff80002cbcc8f}
Probably caused by : memory_corruption
Followup: memory_corruption
---------
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff80002cbcc8f
Debugging Details:
------------------

BUGCHECK_STR:  0x7f_8
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  AVGIDSAgent.ex
CURRENT_IRQL:  f
EXCEPTION_RECORD:  fffff88009ff7698 -- (.exr 0xfffff88009ff7698)
ExceptionAddress: fffff80002ce3c70 (nt!MiResolveProtoPteFault+0x0000000000000230)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0
TRAP_FRAME:  fffff88009ff65f0 -- (.trap 0xfffff88009ff65f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffff80002cec09c
rdx=fffff80002cec107 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ceb950 rsp=fffff88009ff6780 rbp=fffff880009e8180
 r8=fffff80002c4d000  r9=0000000000000000 r10=fffffa8006c54250
r11=fffff88009ff69d0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
nt!RtlLookupFunctionEntry+0xa0:
fffff800`02ceb950 0e              ???
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002cbcc69 to fffff80002cbd700
STACK_TEXT:  
fffff880`009eece8 fffff800`02cbcc69 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
fffff880`009eecf0 fffff800`02cbb132 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009eee30 fffff800`02cbcc8f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`09ff1ed0 fffff800`02cbae9f : fffff880`09ff20b0 00000028`0000000f 00000000`00000000 00000028`00000000 : nt!KiExceptionDispatch+0xf
fffff880`09ff20b0 fffff800`02ceb950 : 00000000`00000001 00000028`00000000 00000000`00000001 00000028`00000000 : nt!KiInvalidOpcodeFault+0x11f
fffff880`09ff2240 fffff800`02cea7d0 : fffff800`02ceb950 fffff880`09ff22f8 00000000`00000003 00000068`00000000 : nt!RtlLookupFunctionEntry+0xa0
fffff880`09ff22b0 fffff800`02cf7a6f : fffff880`09ff3158 fffff880`09ff29c0 fffff880`00000000 fffff880`09ff3b00 : nt!RtlDispatchException+0xd0
fffff880`09ff2990 fffff800`02cbcd42 : fffff880`09ff3158 fffff800`02ceb950 fffff880`09ff3200 fffff880`09ff39b0 : nt!KiDispatchException+0x16f
fffff880`09ff3020 fffff800`02cbae9f : fffff880`09ff3200 00000048`0000000f 00000000`00000000 00000048`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`09ff3200 fffff800`02ceb950 : 00000000`00000001 00000048`00000000 00000000`00000001 00000048`00000000 : nt!KiInvalidOpcodeFault+0x11f
fffff880`09ff3390 fffff800`02cea7d0 : fffff800`02ceb950 fffff880`09ff3448 00000000`00000003 00000048`00000000 : nt!RtlLookupFunctionEntry+0xa0
fffff880`09ff3400 fffff800`02cf7a6f : fffff880`09ff42a8 fffff880`09ff3b10 fffff880`00000000 fffff880`09ff4c00 : nt!RtlDispatchException+0xd0
fffff880`09ff3ae0 fffff800`02cbcd42 : fffff880`09ff42a8 fffff800`02ceb950 fffff880`09ff4350 fffff880`09ff4b00 : nt!KiDispatchException+0x16f
fffff880`09ff4170 fffff800`02cbae9f : fffff880`09ff4350 00000028`0000000f 00000000`00000000 00000028`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`09ff4350 fffff800`02ceb950 : 00000000`00000001 00000028`00000000 00000000`00000001 00000028`00000000 : nt!KiInvalidOpcodeFault+0x11f
fffff880`09ff44e0 fffff800`02cea7d0 : fffff800`02ceb950 fffff880`09ff4598 00000000`00000003 00000028`00000000 : nt!RtlLookupFunctionEntry+0xa0
fffff880`09ff4550 fffff800`02cf7a6f : fffff880`09ff53f8 fffff880`09ff4c60 fffff880`00000000 fffff880`09ff5d00 : nt!RtlDispatchException+0xd0
fffff880`09ff4c30 fffff800`02cbcd42 : fffff880`09ff53f8 fffff800`02ceb950 fffff880`09ff54a0 fffff880`09ff5c50 : nt!KiDispatchException+0x16f
fffff880`09ff52c0 fffff800`02cbae9f : fffff880`09ff54a0 00000038`0000000f 00000000`00000000 00000038`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`09ff54a0 fffff800`02ceb950 : 00000000`00000001 00000038`00000000 00000000`00000001 00000038`00000000 : nt!KiInvalidOpcodeFault+0x11f
fffff880`09ff5630 fffff800`02cea7d0 : fffff800`02ceb950 fffff880`09ff56e8 00000000`00000003 00000038`00000000 : nt!RtlLookupFunctionEntry+0xa0
fffff880`09ff56a0 fffff800`02cf7a6f : fffff880`09ff6548 fffff880`09ff5db0 fffff880`00000000 fffff880`09ff6f00 : nt!RtlDispatchException+0xd0
fffff880`09ff5d80 fffff800`02cbcd42 : fffff880`09ff6548 fffff800`02ce3c70 fffff880`09ff65f0 fffff880`09ff6da0 : nt!KiDispatchException+0x16f
fffff880`09ff6410 fffff800`02cbae9f : fffff880`09ff65f0 fffff880`4946740f fffffa80`0365a200 fffff8a0`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`09ff65f0 fffff800`02ceb950 : 00000000`00000000 fffff6fc`40065bc0 00000000`00000000 00000000`00000000 : nt!KiInvalidOpcodeFault+0x11f
fffff880`09ff6780 fffff800`02cea7d0 : fffff800`02ce3c70 fffff880`09ff6838 fffffa80`00000003 fffffa80`074f9e40 : nt!RtlLookupFunctionEntry+0xa0
fffff880`09ff67f0 fffff800`02cf7a6f : fffff880`09ff7698 fffff880`09ff6f00 fffff880`00000000 00000000`00000000 : nt!RtlDispatchException+0xd0
fffff880`09ff6ed0 fffff800`02cbcd42 : fffff880`09ff7698 00000000`bea65860 fffff880`09ff7740 f8a000c3`f7380400 : nt!KiDispatchException+0x16f
fffff880`09ff7560 fffff800`02cbae9f : fffff880`09ff7740 00000000`00000002 fffffa80`0726a300 fffff800`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`09ff7740 fffff800`02ce3c70 : fffffa80`074c6b80 fffff880`009e8100 fffffa80`00000001 00000000`00000000 : nt!KiInvalidOpcodeFault+0x11f
fffff880`09ff78d0 fffff800`02cd95be : 00000000`00000000 00000000`004def1b fffff680`000026f0 fffffa80`05b613f8 : nt!MiResolveProtoPteFault+0x230
fffff880`09ff7970 fffff800`02cd7743 : fffffa80`036ff500 00000000`004def1b fffff880`09ff7bb8 00000000`00000000 : nt!MiDispatchFault+0x1de
fffff880`09ff7a80 fffff800`02cbb7ee : 00000000`00000008 00000000`00000000 00000000`00000001 00000000`00000000 : nt!MmAccessFault+0x343
fffff880`09ff7be0 00000000`004def1b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`0306e8ec 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x4def1b

STACK_COMMAND:  kb
CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    fffff80002ceb950 - nt!RtlLookupFunctionEntry+a0
 [ 0f:0e ]
1 error : !nt (fffff80002ceb950)
MODULE_NAME: memory_corruption
IMAGE_NAME:  memory_corruption
FOLLOWUP_NAME:  memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP:  0
MEMORY_CORRUPTOR:  ONE_BIT
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
Followup: memory_corruption
---------

Both your Dumps were consistent. Looks like memory problems.
Take a memory test
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If it passes try a good stick in each slot for 3 passes
If it fails do the same for 8 passes.
My System SpecsSystem Spec
09 Jun 2011   #3

Widnows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by richc46 View Post
Welcome

Both your Dumps were consistent. Looks like memory problems.
Take a memory test
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If it passes try a good stick in each slot for 3 passes
If it fails do the same for 8 passes.
Thanks for helping me.

No errors found with 12 passes ( left it running for night ).
Then I removed one stick and run the test, but system made a complete shut down. I turned it on and tried again and this time no errors or shut downs for 3 passes.
Other stick didn't have any problems, 3 passes too.

And no BSOD today.
As if nothing is wrong with it... that is till next unexpected shut down happens , hah XD
Anything else I could do ?
My System SpecsSystem Spec
.


09 Jun 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

These are the usual causes of your error code 7F. Both reports showed the same code
Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
The most likely cause was given as memory

Do you mix and match the ram.?Did you buy ram and use it in addition to the ram already present?
My System SpecsSystem Spec
09 Jun 2011   #5

Widnows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by richc46 View Post
These are the usual causes of your error code 7F. Both reports showed the same code
Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
The most likely cause was given as memory

Do you mix and match the ram.?Did you buy ram and use it in addition to the ram already present?
Going to buy tomorrow since I had no chance to visit city today. And then run tests tests tests and post here if anything.
By the way should I buy two sticks ( 2X2GB ) or just one ? I have two slots remaining.
Thanks for your time.
My System SpecsSystem Spec
09 Jun 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Buying additional ram and the amount is up to you. But the reason for my question, above, is that I was afraid that the problem was caused by RAM that you mixed and matched. If you are buying ram, buy as much as you need. Dont buy one or two sticks and use it in addition to the sticks that you have. Replace the present sticks, too.
If you are getting more ram. Get the ram then if you get BSODs, again post.
Wish you luck.
My System SpecsSystem Spec
Reply

 Two BSOD ?




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