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| 08 Jun 2011 | #1 |
| | BSOD when restarting from Hibernation mode I have Windows 7 - x86 (32-bit) ? - OEM install with SP1 and other regular patch updates. - Less than an year old hardware System works fine when resuming from suspend mode, but crashes with BSOD after hibernation mode. I am attaching the debug and performance files as suggested. Please help. |
My System Specs | |
| 08 Jun 2011 | #2 |
| | Welcome Code: Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Windows_NT6_BSOD_jcgriff2 (1).zip\Windows_NT6_BSOD_jcgriff2\060711-26722-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000? DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82f66ad4? Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631 Machine Name: Kernel base = 0x82e3f000 PsLoadedModuleList = 0x82f884d0 Debug session time: Tue Jun 7 19:34:31.972 2011 (GMT-4) System Uptime: 1 days 19:37:08.470 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ..... Loading User Symbols Loading unloaded module list ......................... 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver is causing an inconsistent power state. Arguments: Arg1: 00000003, A device object has been blocking an Irp for too long a time Arg2: 865e1b58, Physical Device Object of the stack Arg3: 82f66ae0, Functional Device Object of the stack Arg4: 8b1cd8c0, The blocked IRP Debugging Details: ------------------ *** WARNING: Unable to verify timestamp for NETwNs32.sys *** ERROR: Module load completed but symbols could not be loaded for NETwNs32.sys DRVPOWERSTATE_SUBCODE: 3 IRP_ADDRESS: 8b1cd8c0 DEVICE_OBJECT: 884b1028 DRIVER_OBJECT: 883db030 IMAGE_NAME: NETwNs32.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4c3da298 MODULE_NAME: NETwNs32 FAULTING_MODULE: 95827000 NETwNs32 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from 82f05f35 to 82f1df2c STACK_TEXT: 82f66a94 82f05f35 0000009f 00000003 865e1b58 nt!KeBugCheckEx+0x1e 82f66b00 82f05fae 82f66ba0 00000000 82f73380 nt!PopCheckIrpWatchdog+0x1f5 82f66b38 82eb9039 82f816e0 00000000 73b2beea nt!PopCheckForIdleness+0x73 82f66b7c 82eb8fdd 82f69d20 82f66ca8 00000001 nt!KiProcessTimerDpcTable+0x50 82f66c68 82eb8e9a 82f69d20 82f66ca8 00000000 nt!KiProcessExpiredTimerList+0x101 82f66cdc 82eb700e 009997c7 8632b768 82f73380 nt!KiTimerExpiration+0x25c 82f66d20 82eb6e38 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb 82f66d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: 0x9F_IMAGE_NETwNs32.sys BUCKET_ID: 0x9F_IMAGE_NETwNs32.sys Followup: MachineOwner --------- Netwns32.sys file description Productname:Intel® Wireless WiFi Link Adapter Description:Intel® Wireless WiFi Link Driver Company:Intel Corporation |
| My System Specs |
| 10 Jun 2011 | #3 |
| | Updating Driver Hi Richard, Thanks for the reply. I found an updated driver for the file you mentioned. But whenever I try to update the driver I get a problem installing the driver software for the device. I am not sure what I am doing wrong. Any help would be appreciated. Thanks, Eric |
| My System Specs |
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| 10 Jun 2011 | #4 |
| | Not the best way to go, but can you update from device manager? Driver Install - Device Manager You can also try to roll back, using the device manager. |
| My System Specs |
| 10 Jun 2011 | #5 |
| | Thanks I will try that and see if it helps. Regards, Eric |
| My System Specs |
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