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Windows 7: BSOD when restarting from Hibernation mode

08 Jun 2011   #1
meistereric

Windows 7
 
 
BSOD when restarting from Hibernation mode

I have Windows 7
- x86 (32-bit) ?
- OEM install with SP1 and other regular patch updates.
- Less than an year old hardware

System works fine when resuming from suspend mode, but crashes with BSOD after hibernation mode. I am attaching the debug and performance files as suggested. Please help.


My System SpecsSystem Spec
.

08 Jun 2011   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
Code:
  Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Windows_NT6_BSOD_jcgriff2 (1).zip\Windows_NT6_BSOD_jcgriff2\060711-26722-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82f66ad4?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0x82e3f000 PsLoadedModuleList = 0x82f884d0
Debug session time: Tue Jun  7 19:34:31.972 2011 (GMT-4)
System Uptime: 1 days 19:37:08.470
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....
Loading User Symbols
Loading unloaded module list
.........................
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 865e1b58, Physical Device Object of the stack
Arg3: 82f66ae0, Functional Device Object of the stack
Arg4: 8b1cd8c0, The blocked IRP
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for NETwNs32.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs32.sys
DRVPOWERSTATE_SUBCODE:  3
IRP_ADDRESS:  8b1cd8c0
DEVICE_OBJECT: 884b1028
DRIVER_OBJECT: 883db030
IMAGE_NAME:  NETwNs32.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4c3da298
MODULE_NAME: NETwNs32
FAULTING_MODULE: 95827000 NETwNs32
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from 82f05f35 to 82f1df2c
STACK_TEXT:  
82f66a94 82f05f35 0000009f 00000003 865e1b58 nt!KeBugCheckEx+0x1e
82f66b00 82f05fae 82f66ba0 00000000 82f73380 nt!PopCheckIrpWatchdog+0x1f5
82f66b38 82eb9039 82f816e0 00000000 73b2beea nt!PopCheckForIdleness+0x73
82f66b7c 82eb8fdd 82f69d20 82f66ca8 00000001 nt!KiProcessTimerDpcTable+0x50
82f66c68 82eb8e9a 82f69d20 82f66ca8 00000000 nt!KiProcessExpiredTimerList+0x101
82f66cdc 82eb700e 009997c7 8632b768 82f73380 nt!KiTimerExpiration+0x25c
82f66d20 82eb6e38 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
82f66d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38

STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
FAILURE_BUCKET_ID:  0x9F_IMAGE_NETwNs32.sys
BUCKET_ID:  0x9F_IMAGE_NETwNs32.sys
Followup: MachineOwner
---------
From the Intel website update this driver and lets just hope
Netwns32.sys file description
Productname:Intel® Wireless WiFi Link Adapter
Description:Intel® Wireless WiFi Link Driver
Company:Intel Corporation
My System SpecsSystem Spec
10 Jun 2011   #3
meistereric

Windows 7
 
 
Updating Driver

Hi Richard,
Thanks for the reply. I found an updated driver for the file you mentioned. But whenever I try to update the driver I get a problem installing the driver software for the device. I am not sure what I am doing wrong.
Any help would be appreciated.
Thanks,
Eric
My System SpecsSystem Spec
.


10 Jun 2011   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Not the best way to go, but can you update from device manager?
Driver Install - Device Manager
You can also try to roll back, using the device manager.
My System SpecsSystem Spec
10 Jun 2011   #5
meistereric

Windows 7
 
 

Thanks I will try that and see if it helps.
Regards,
Eric
My System SpecsSystem Spec
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 BSOD when restarting from Hibernation mode




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