Windows 7: BSOD not less or equal + minidumps

Silhouette · 08 Jun 2011

Hey guys, Gateway laptop started BSODing increasingly. IRQL not less or equal error...I got the last two minidumps attached. Could someone please tell me if it's a hardware or driver problem?
It seems to be increasing when display is working hard, like in heavy video files or games. my Video driver is an intel on board one.

All help will be welcome!

Maguscreed · 08 Jun 2011

I think you neglected to click the upload button.
No files are attached to your post.

Silhouette · 08 Jun 2011

right you are! sorry about that...

Silhouette · 08 Jun 2011

Here they are zipped.

Maguscreed · 08 Jun 2011

Well this is refreshing a minidump that clearly points to a source driver causing the problem.

It would seem you need to reinstall or update your intel wireless device

http://downloadcenter.intel.com/Default.aspx

Code:

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ff7477, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cc10e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
hal!HalpDmaNextContiguousPiece+103
fffff800`02ff7477 448b08          mov     r9d,dword ptr [rax]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  uTorrent.exe

TRAP_FRAME:  fffff880071d0940 -- (.trap 0xfffff880071d0940)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=00000000000013c0
rdx=00000000000003c0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ff7477 rsp=fffff880071d0ad8 rbp=0000000000000000
 r8=00000000000004a4  r9=0000000000000000 r10=00000000000fffff
r11=fffffa8005a897f0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac pe nc
hal!HalpDmaNextContiguousPiece+0x103:
fffff800`02ff7477 448b08          mov     r9d,dword ptr [rax] ds:0001:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a88c69 to fffff80002a89700

STACK_TEXT:  
fffff880`071d07f8 fffff800`02a88c69 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`071d0800 fffff800`02a878e0 : 00000000`00002000 fffffa80`03de3c00 00000000`0020b46b 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`071d0940 fffff800`02ff7477 : fffffa80`0423df40 fffffa80`045b0c40 fffff800`02ff7524 fffffa80`03de3c00 : nt!KiPageFault+0x260
fffff880`071d0ad8 fffff800`02ff7524 : fffffa80`03de3c00 fffffa80`05a897f0 fffffa80`04241e80 00000000`00000000 : hal!HalpDmaNextContiguousPiece+0x103
fffff880`071d0af0 fffff800`02ffa4fb : fffffa80`03de3c00 fffffa80`05a897f0 fffffa80`0423df40 fffff880`0721b1c7 : hal!HalpDmaMapScatterTransfer+0x34
fffff880`071d0b40 fffff800`02ffa472 : fffffa80`03de3c00 fffffa80`03de3bf8 00000000`000004a4 00000000`00000000 : hal!HalpMapTransfer+0x7b
fffff880`071d0bd0 fffff800`02ff994f : fffffa80`05a89530 fffff800`02ff701e 00000000`00000001 00000000`00000005 : hal!IoMapTransfer+0x8e
fffff880`071d0c10 fffff800`02ff9afd : fffffa80`0532e050 fffffa80`05a897f0 00000000`00000001 fffffa80`00000000 : hal!HalpAllocateAdapterCallback+0xc7
fffff880`071d0cb0 fffff800`02ffa156 : fffffa80`05a897f0 00000000`00000200 fffffa80`05a89700 00000000`00000003 : hal!IoFreeAdapterChannel+0x109
fffff880`071d0ce0 fffff800`02ff971f : fffffa80`07136590 00000000`00000285 fffffa80`05a897f0 fffffa80`040a5b00 : hal!HalAllocateAdapterChannel+0x11a
fffff880`071d0d20 fffff880`0144c7c0 : fffffa80`06cf0610 fffffa80`05a89460 00000000`000000a0 fffff880`07457f27 : hal!HalBuildScatterGatherList+0x2f3
fffff880`071d0d90 fffff880`07210b7d : fffffa80`0532e1a0 fffff880`07457b20 fffffa80`06bd8740 fffff780`00000014 : ndis!NdisMAllocateNetBufferSGList+0x110
fffff880`071d0e30 fffffa80`0532e1a0 : fffff880`07457b20 fffffa80`06bd8740 fffff780`00000014 00000000`00000000 : netw5v64+0x5b7d
fffff880`071d0e38 fffff880`07457b20 : fffffa80`06bd8740 fffff780`00000014 00000000`00000000 00000285`00000100 : 0xfffffa80`0532e1a0
fffff880`071d0e40 fffffa80`06bd8740 : fffff780`00000014 00000000`00000000 00000285`00000100 00000000`00000000 : netw5v64+0x24cb20
fffff880`071d0e48 fffff780`00000014 : 00000000`00000000 00000285`00000100 00000000`00000000 fffff880`07218fb9 : 0xfffffa80`06bd8740
fffff880`071d0e50 00000000`00000000 : 00000285`00000100 00000000`00000000 fffff880`07218fb9 fffff880`074d7f80 : 0xfffff780`00000014


STACK_COMMAND:  kb

FOLLOWUP_IP: 
netw5v64+5b7d
fffff880`07210b7d ??              ???

SYMBOL_STACK_INDEX:  c

SYMBOL_NAME:  netw5v64+5b7d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: netw5v64

IMAGE_NAME:  netw5v64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49cbab84

FAILURE_BUCKET_ID:  X64_0xA_netw5v64+5b7d

BUCKET_ID:  X64_0xA_netw5v64+5b7d

Followup: MachineOwner
---------

Silhouette · 08 Jun 2011

That is great news! Thank you

Silhouette · 29 Jun 2011

Hi! I really appreciate your help so far, it's nice that there's a place like this. I updated the Wireless Device driver and everything was smooth for a week!

A few minutes ago it crashed again (pretty hard I think). This BSOD didn't have a title (like previous 'not less or equal').
I'm adding the jcgriff2 the PERFMON HTML file in a .zip bag. any ideas guys?

Windows is:
x64
Vista was OEM.
Win 7 installed a year or two ago (sorry...)
System is 3.5 years old.

Thanks for the help

Maguscreed · 29 Jun 2011

It's still pointing to that
Intel(R) Wireless WiFi Link 4965AGN device
Do you have a third party firewall or antivirus that may be interfering with it somehow?

Code:

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+6561623130633961
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff88002f22978 -- (.exr 0xfffff88002f22978)
ExceptionAddress: fffff88007326231 (NETwLv64+0x000000000007c231)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

TRAP_FRAME:  fffff88002f22a20 -- (.trap 0xfffff88002f22a20)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8005b4e0a0 rbx=0000000000000000 rcx=fffffa8005e98000
rdx=fffffa800409ed80 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88007326231 rsp=fffff88002f22bb8 rbp=fffff88007326220
 r8=fffffa8004114f78  r9=0000000000002d10 r10=0000000000000000
r11=fffff88002f22bd8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
NETwLv64+0x7c231:
fffff880`07326231 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a8642e to fffff80002a8e6d0

STACK_TEXT:  
fffff880`02f21a68 fffff800`02a8642e : 00000000`00000000 fffff880`02f21a70 fffff880`02f221e0 fffff800`02abb6ec : nt!KeBugCheck
fffff880`02f21a70 fffff800`02ab449d : fffff800`02c9cb7c fffff800`02bd6e3c fffff800`02a1e000 fffff880`02f22978 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`02f21aa0 fffff800`02abbb10 : fffff800`02bdda38 fffff880`02f21b18 fffff880`02f22978 fffff800`02a1e000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02f21ad0 fffff800`02ac8a6f : fffff880`02f22978 fffff880`02f221e0 fffff880`00000000 fffffa80`05e98000 : nt!RtlDispatchException+0x410
fffff880`02f221b0 fffff800`02a8dd42 : fffff880`02f22978 fffffa80`05ea1c20 fffff880`02f22a20 fffffa80`0529edf0 : nt!KiDispatchException+0x16f
fffff880`02f22840 fffff800`02a8be9f : fffff880`02f22a20 fffff880`0739bb02 00000000`00000000 fffff880`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`02f22a20 fffff880`07326231 : fffffa80`04114f78 fffffa80`0409ed80 fffffa80`05e98000 fffffa80`0529edf0 : nt!KiInvalidOpcodeFault+0x11f
fffff880`02f22bb8 fffffa80`04114f78 : fffffa80`0409ed80 fffffa80`05e98000 fffffa80`0529edf0 fffff880`072bbc0a : NETwLv64+0x7c231
fffff880`02f22bc0 fffffa80`0409ed80 : fffffa80`05e98000 fffffa80`0529edf0 fffff880`072bbc0a fffffa80`05ea1c20 : 0xfffffa80`04114f78
fffff880`02f22bc8 fffffa80`05e98000 : fffffa80`0529edf0 fffff880`072bbc0a fffffa80`05ea1c20 fffff880`07326220 : 0xfffffa80`0409ed80
fffff880`02f22bd0 fffffa80`0529edf0 : fffff880`072bbc0a fffffa80`05ea1c20 fffff880`07326220 fffff880`073238e0 : 0xfffffa80`05e98000
fffff880`02f22bd8 fffff880`072bbc0a : fffffa80`05ea1c20 fffff880`07326220 fffff880`073238e0 fffffa80`05e98000 : 0xfffffa80`0529edf0
fffff880`02f22be0 fffffa80`05ea1c20 : fffff880`07326220 fffff880`073238e0 fffffa80`05e98000 fffffa80`0409ed80 : NETwLv64+0x11c0a
fffff880`02f22be8 fffff880`07326220 : fffff880`073238e0 fffffa80`05e98000 fffffa80`0409ed80 00000000`00000075 : 0xfffffa80`05ea1c20
fffff880`02f22bf0 fffff880`073238e0 : fffffa80`05e98000 fffffa80`0409ed80 00000000`00000075 00000000`00000000 : NETwLv64+0x7c220
fffff880`02f22bf8 fffffa80`05e98000 : fffffa80`0409ed80 00000000`00000075 00000000`00000000 fffffa80`05bbfb40 : NETwLv64+0x798e0
fffff880`02f22c00 fffffa80`0409ed80 : 00000000`00000075 00000000`00000000 fffffa80`05bbfb40 00000000`000000ff : 0xfffffa80`05e98000
fffff880`02f22c08 00000000`00000075 : 00000000`00000000 fffffa80`05bbfb40 00000000`000000ff 00000000`00000075 : 0xfffffa80`0409ed80
fffff880`02f22c10 00000000`00000000 : fffffa80`05bbfb40 00000000`000000ff 00000000`00000075 fffff880`02f22cd0 : 0x75


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETwLv64+7c231
fffff880`07326231 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  NETwLv64+7c231

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETwLv64

IMAGE_NAME:  NETwLv64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cadb903

FAILURE_BUCKET_ID:  X64_0x1E_0_NETwLv64+7c231

BUCKET_ID:  X64_0x1E_0_NETwLv64+7c231

Followup: MachineOwner
---------

Silhouette · 29 Jun 2011

Hello Maguscreed! thanks for the quick reply.
There's a free version of AVG running. Do you think that might be it? or maybe I didn't update the driver correctly?

Maguscreed · 29 Jun 2011

Well I have seen AVG cause problems with some system configurations before. This is the first time I've seen it interfering with a intel wireless device though.
You could remove avg and use MSE for a bit and see how that goes MSE is also free.

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Windows 7: BSOD not less or equal + minidumps

BSOD not less or equal + minidumps problems?