Windows 7: getting 0*00000018 stop error in win7 64 bit!

Maheshputt · 09 Jun 2011

hi!

I am getting a 0*00000018 stop error when i was shutting down the system.I have updated the display drivers and the network drivers.I have attached the memory dump file so please let me know as to what is causing the problem as i do not know how to debug the dump file.
My OS is win 7 64 bit service pack 1
It is a OEM i got it with my DELL machine
My system is about 2 years old
I had formatted the OS about 10 months back

Maguscreed · 09 Jun 2011

Something went wrong with your upload, it's a rar file containing a blank folder.

Maheshputt · 09 Jun 2011

hi,

I have uploaded the dump rar file.I ran the memtest86+ and my memory is not showing any errors.there seems to be no problem with the RAM .please tell me if i can debug it or let me know if this a hardware problem.
Memory 4GB
HDD 320 GB
Graphics ATI RAdeon 4300/4500

Thanks
Mahesh

Maguscreed · 09 Jun 2011

It took some digging but it would appear that mcafee is crashing the media player network service.
I don't have a direct fix for this outside of removing it and replacing it with MSE.
Virus, Spyware & Malware Protection | Microsoft Security Essentials
MSE isn't perfect either but it has practically zero known issues with windows 7.

I also suggest removing any virtual drive software you may be using as it's also apparently known to result in this bug check result when antivirus/security software attempts to scan the virtual device.

Code:

REFERENCE_BY_POINTER (18)
Arguments:
Arg1: 0000000000000000, Object type of the object whose reference count is being lowered
Arg2: fffffa8003995ae0, Object whose reference count is being lowered
Arg3: 0000000000000002, Reserved
Arg4: ffffffffffffffff, Reserved
    The reference count of an object is illegal for the current state of the object.
    Each time a driver uses a pointer to an object the driver calls a kernel routine
    to increment the reference count of the object. When the driver is done with the
    pointer the driver calls another kernel routine to decrement the reference count.
    Drivers must match calls to the increment and decrement routines. This bugcheck
    can occur because an object's reference count goes to zero while there are still
    open handles to the object, in which case the fourth parameter indicates the number
    of opened handles. It may also occur when the object’s reference count drops below zero
    whether or not there are open handles to the object, and in that case the fourth parameter
    contains the actual value of the pointer references count.

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x18

PROCESS_NAME:  wmpnetwk.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8000326c954 to fffff800032cbd00

STACK_TEXT:  
fffff880`07974a98 fffff800`0326c954 : 00000000`00000018 00000000`00000000 fffffa80`03995ae0 00000000`00000002 : nt!KeBugCheckEx
fffff880`07974aa0 fffff800`035c2614 : fffffa80`06fa7060 00000000`00000000 fffffa80`06fe1790 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x49e71
fffff880`07974b00 fffff800`035c2bc4 : 00000000`000001a8 fffffa80`06fa7060 fffff8a0`05c97c10 00000000`000001a8 : nt!ObpCloseHandleTableEntry+0xc4
fffff880`07974b90 fffff800`032caf93 : fffffa80`06fe1790 fffff880`07974c60 000007fe`fddeed50 00000000`0040bd20 : nt!ObpCloseHandle+0x94
fffff880`07974be0 00000000`7722140a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0187f4b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7722140a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+49e71
fffff800`0326c954 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+49e71

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b

FAILURE_BUCKET_ID:  X64_0x18_OVER_DEREFERENCE_nt!_??_::FNODOBFM::_string_+49e71

BUCKET_ID:  X64_0x18_OVER_DEREFERENCE_nt!_??_::FNODOBFM::_string_+49e71

Followup: MachineOwner
---------

1: kd> lm t n
start             end                 module name
fffff800`00bd3000 fffff800`00bdd000   kdcom    kdcom.dll    Sat Feb 05 10:52:49 2011 (4D4D8061)
fffff800`03203000 fffff800`0324c000   hal      hal.dll      Sat Nov 20 07:00:25 2010 (4CE7C669)
fffff800`0324c000 fffff800`03835000   nt       ntkrnlmp.exe Fri Apr 08 23:15:23 2011 (4D9FDD5B)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 03:20:43 2010 (4CE792EB)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`00c6c000 fffff880`00c86000   mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
fffff880`00c86000 fffff880`00c97000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`00c9e000 fffff880`00ced000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
fffff880`00ced000 fffff880`00d01000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00d01000 fffff880`00d5f000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00d5f000 fffff880`00d92000   pci      pci.sys      Sat Nov 20 03:19:11 2010 (4CE7928F)
fffff880`00d92000 fffff880`00da7000   partmgr  partmgr.sys  Sat Nov 20 03:20:00 2010 (4CE792C0)
fffff880`00da7000 fffff880`00dbc000   volmgr   volmgr.sys   Sat Nov 20 03:19:28 2010 (4CE792A0)
fffff880`00dbc000 fffff880`00de6000   ataport  ataport.SYS  Sat Nov 20 03:19:15 2010 (4CE79293)
fffff880`00de6000 fffff880`00df1000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`00e00000 fffff880`00e0f000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00e0f000 fffff880`00e66000   ACPI     ACPI.sys     Sat Nov 20 03:19:16 2010 (4CE79294)
fffff880`00e66000 fffff880`00e6f000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00e6f000 fffff880`00e79000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`00e79000 fffff880`00e86000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`00e86000 fffff880`00e8d000   pciide   pciide.sys   Mon Jul 13 18:19:49 2009 (4A5BC115)
fffff880`00e92000 fffff880`00f52000   CI       CI.dll       Sat Nov 20 07:12:36 2010 (4CE7C944)
fffff880`00f52000 fffff880`00ff6000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00ff6000 fffff880`00fff000   atapi    atapi.sys    Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Sat Nov 20 03:21:56 2010 (4CE79334)
fffff880`0105e000 fffff880`010d0000   cng      cng.sys      Sat Nov 20 04:08:45 2010 (4CE79E2D)
fffff880`010da000 fffff880`01126000   fltmgr   fltmgr.sys   Sat Nov 20 03:19:24 2010 (4CE7929C)
fffff880`01126000 fffff880`0113a000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`0113a000 fffff880`011d3800   mfehidk  mfehidk.sys  Wed Mar 02 18:01:10 2011 (4D6EDA46)
fffff880`011d4000 fffff880`011f9000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`01200000 fffff880`0121b000   ksecdd   ksecdd.sys   Sat Nov 20 03:21:15 2010 (4CE7930B)
fffff880`0121b000 fffff880`0122c000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`0122c000 fffff880`01236000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`01236000 fffff880`0123f000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`0123f000 fffff880`01248000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`01248000 fffff880`01253000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`01258000 fffff880`013fb000   Ntfs     Ntfs.sys     Thu Mar 10 21:39:39 2011 (4D79997B)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Sat Nov 20 04:10:34 2010 (4CE79E9A)
fffff880`0143e000 fffff880`01468000   cdrom    cdrom.sys    Sat Nov 20 03:19:20 2010 (4CE79298)
fffff880`01468000 fffff880`01471000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`01471000 fffff880`01478000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`01478000 fffff880`01486000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`01486000 fffff880`01496000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`01496000 fffff880`0149f000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`014a6000 fffff880`01599000   ndis     ndis.sys     Sat Nov 20 03:23:30 2010 (4CE79392)
fffff880`01599000 fffff880`015f9000   NETIO    NETIO.SYS    Sat Nov 20 03:23:13 2010 (4CE79381)
fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Sat Nov 20 03:24:06 2010 (4CE793B6)
fffff880`0163a000 fffff880`01650000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01650000 fffff880`01680000   CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
fffff880`01685000 fffff880`01889000   tcpip    tcpip.sys    Sat Nov 20 03:25:52 2010 (4CE79420)
fffff880`01889000 fffff880`018d3000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:21:37 2010 (4CE79321)
fffff880`018d3000 fffff880`01915c80   mfewfpk  mfewfpk.sys  Wed Mar 02 18:01:25 2011 (4D6EDA55)
fffff880`01916000 fffff880`01962000   volsnap  volsnap.sys  Sat Nov 20 03:20:08 2010 (4CE792C8)
fffff880`01962000 fffff880`0196a000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`0196a000 fffff880`01974000   speedfan speedfan.sys Sat Dec 18 05:03:51 2010 (4D0C9517)
fffff880`01987000 fffff880`019c1000   rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
fffff880`019c1000 fffff880`019d3000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`019d3000 fffff880`019dc000   hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
fffff880`019dc000 fffff880`019ef000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`02634000 fffff880`02657000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`02657000 fffff880`02678000   WudfPf   WudfPf.sys   Sat Nov 20 04:42:44 2010 (4CE7A624)
fffff880`02678000 fffff880`0268d000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`0268d000 fffff880`026a5000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`026a5000 fffff880`0276e000   HTTP     HTTP.sys     Sat Nov 20 03:24:30 2010 (4CE793CE)
fffff880`0276e000 fffff880`0278c000   bowser   bowser.sys   Tue Feb 22 22:55:04 2011 (4D649328)
fffff880`0278c000 fffff880`027a4000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`027a4000 fffff880`027d1000   mrxsmb   mrxsmb.sys   Tue Feb 22 22:56:22 2011 (4D649376)
fffff880`02c00000 fffff880`02c10b80   mfenlfk  mfenlfk.sys  Wed Mar 02 18:01:47 2011 (4D6EDA6B)
fffff880`02c11000 fffff880`02c20000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02c20000 fffff880`02c3b000   wanarp   wanarp.sys   Sat Nov 20 04:52:36 2010 (4CE7A874)
fffff880`02c3b000 fffff880`02c7c000   truecrypt truecrypt.sys Sun Sep 05 09:23:16 2010 (4C83A7D4)
fffff880`02c7c000 fffff880`02c90000   termdd   termdd.sys   Sat Nov 20 05:03:40 2010 (4CE7AB0C)
fffff880`02c90000 fffff880`02caa000   SCDEmu   SCDEmu.SYS   Mon Apr 12 03:52:25 2010 (4BC2DF49)
fffff880`02caa000 fffff880`02cb8000   kbdhid   kbdhid.sys   Sat Nov 20 04:33:25 2010 (4CE7A3F5)
fffff880`02cb8000 fffff880`02cc6000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`02ccc000 fffff880`02cee000   tdx      tdx.sys      Sat Nov 20 03:21:54 2010 (4CE79332)
fffff880`02cee000 fffff880`02cfb000   TDI      TDI.SYS      Sat Nov 20 03:22:06 2010 (4CE7933E)
fffff880`02cfb000 fffff880`02d40000   netbt    netbt.sys    Sat Nov 20 03:23:18 2010 (4CE79386)
fffff880`02d40000 fffff880`02dc9000   afd      afd.sys      Sat Nov 20 03:23:27 2010 (4CE7938F)
fffff880`02dc9000 fffff880`02dd2000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02dd2000 fffff880`02df8000   pacer    pacer.sys    Sat Nov 20 04:52:18 2010 (4CE7A862)
fffff880`03e00000 fffff880`03e2f000   ndiswan  ndiswan.sys  Sat Nov 20 04:52:32 2010 (4CE7A870)
fffff880`03e2f000 fffff880`03e4a000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`03e4a000 fffff880`03e6b000   raspptp  raspptp.sys  Sat Nov 20 04:52:31 2010 (4CE7A86F)
fffff880`03e6b000 fffff880`03e85000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`03e85000 fffff880`03e94000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`03e94000 fffff880`03ea2000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`03ea7000 fffff880`03ef8000   rdbss    rdbss.sys    Sat Nov 20 03:27:51 2010 (4CE79497)
fffff880`03ef8000 fffff880`03f04000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`03f04000 fffff880`03f0f000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`03f0f000 fffff880`03f1e000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`03f1e000 fffff880`03f3c000   dfsc     dfsc.sys     Sat Nov 20 03:26:31 2010 (4CE79447)
fffff880`03f3c000 fffff880`03f4d000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`03f4d000 fffff880`03f73000   tunnel   tunnel.sys   Sat Nov 20 04:51:50 2010 (4CE7A846)
fffff880`03f73000 fffff880`03f89000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`03f89000 fffff880`03fd9000   atikmpag atikmpag.sys Tue Apr 19 20:22:32 2011 (4DAE3558)
fffff880`03fd9000 fffff880`03ff4000   USBSTOR  USBSTOR.SYS  Thu Mar 10 22:37:16 2011 (4D79A6FC)
fffff880`03ff4000 fffff880`04000000   dump_dumpata dump_dumpata.sys Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`04000000 fffff880`0400d000   usbuhci  usbuhci.sys  Thu Mar 24 22:29:03 2011 (4D8C0BFF)
fffff880`0400d000 fffff880`04063000   USBPORT  USBPORT.SYS  Thu Mar 24 22:29:12 2011 (4D8C0C08)
fffff880`04063000 fffff880`04074000   usbehci  usbehci.sys  Thu Mar 24 22:29:04 2011 (4D8C0C00)
fffff880`04074000 fffff880`04084000   CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
fffff880`04084000 fffff880`0409a000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`0409a000 fffff880`0418e000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 03:50:50 2010 (4CE799FA)
fffff880`0418e000 fffff880`041d4000   dxgmms1  dxgmms1.sys  Sat Nov 20 03:49:53 2010 (4CE799C1)
fffff880`041d4000 fffff880`041f8000   HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
fffff880`041f8000 fffff880`041f9480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`04200000 fffff880`04273300   mfefirek mfefirek.sys Wed Mar 02 18:05:07 2011 (4D6EDB33)
fffff880`04274000 fffff880`0428d000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`0428d000 fffff880`04299000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`0429f000 fffff880`042e2000   ks       ks.sys       Sat Nov 20 04:33:23 2010 (4CE7A3F3)
fffff880`042e2000 fffff880`042f4000   umbus    umbus.sys    Sat Nov 20 04:44:37 2010 (4CE7A695)
fffff880`042f4000 fffff880`0434e000   usbhub   usbhub.sys   Thu Mar 24 22:29:25 2011 (4D8C0C15)
fffff880`0434e000 fffff880`04363000   NDProxy  NDProxy.SYS  Sat Nov 20 04:52:20 2010 (4CE7A864)
fffff880`04363000 fffff880`04384000   AtihdW76 AtihdW76.sys Thu Mar 31 02:15:43 2011 (4D942A1F)
fffff880`04384000 fffff880`043c1000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`043c1000 fffff880`043e3000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`043e3000 fffff880`043e8200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`043e9000 fffff880`043f6000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`043f6000 fffff880`043ff000   dump_atapi dump_atapi.sys Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`04617000 fffff880`04664000   mrxsmb10 mrxsmb10.sys Tue Feb 22 22:55:12 2011 (4D649330)
fffff880`04664000 fffff880`04688000   mrxsmb20 mrxsmb20.sys Tue Feb 22 22:55:12 2011 (4D649330)
fffff880`04688000 fffff880`04697000   npf      npf.sys      Tue Oct 20 13:00:19 2009 (4ADDFAB3)
fffff880`04697000 fffff880`0473d000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`0473d000 fffff880`04748000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`04748000 fffff880`04779000   srvnet   srvnet.sys   Tue Feb 22 22:55:44 2011 (4D649350)
fffff880`04779000 fffff880`0478b000   tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
fffff880`0478b000 fffff880`047f5000   srv2     srv2.sys     Tue Feb 22 22:56:00 2011 (4D649360)
fffff880`04800000 fffff880`04824000   rasl2tp  rasl2tp.sys  Sat Nov 20 04:52:34 2010 (4CE7A872)
fffff880`04824000 fffff880`04830000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`04836000 fffff880`0516a000   atikmdag atikmdag.sys Tue Apr 19 20:53:29 2011 (4DAE3C99)
fffff880`0516a000 fffff880`051ee000   Rt64win7 Rt64win7.sys Mon May 16 09:53:31 2011 (4DD13A6B)
fffff880`051ee000 fffff880`051fd000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`06000000 fffff880`06035a80   mfeavfk  mfeavfk.sys  Wed Mar 02 18:02:29 2011 (4D6EDA95)
fffff880`06036000 fffff880`06044000   hidusb   hidusb.sys   Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`06044000 fffff880`0604c080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`0604d000 fffff880`0604ef00   USBD     USBD.SYS     Thu Mar 24 22:28:59 2011 (4D8C0BFB)
fffff880`06051000 fffff880`061fec00   RTKVHD64 RTKVHD64.sys Tue Jun 02 05:15:09 2009 (4A24FBAD)
fffff880`06a6f000 fffff880`06b07000   srv      srv.sys      Tue Feb 22 22:56:21 2011 (4D649375)
fffff880`06b3d000 fffff880`06b61680   mfeapfk  mfeapfk.sys  Wed Mar 02 18:02:03 2011 (4D6EDA7B)
fffff880`06b62000 fffff880`06b73000   pssdk42  pssdk42.sys  Tue Jun 23 07:11:57 2009 (4A40C68D)
fffff880`06b73000 fffff880`06ba4000   WUDFRd   WUDFRd.sys   Sat Nov 20 04:43:32 2010 (4CE7A654)
fffff880`06ba4000 fffff880`06bb2280   cfwids   cfwids.sys   Wed Mar 02 18:05:57 2011 (4D6EDB65)
fffff960`00050000 fffff960`00362000   win32k   win32k.sys   Wed Mar 02 21:51:40 2011 (4D6F104C)
fffff960`00420000 fffff960`0042a000   TSDDD    TSDDD.dll    Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff960`00770000 fffff960`00797000   cdd      cdd.dll      unavailable (00000000)

Unloaded modules:
fffff880`01974000 fffff880`01987000   Soluto.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`0985c000 fffff880`098cd000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`06b07000 fffff880`06b3d000   mfeavfk01.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00036000
fffff880`019dc000 fffff880`019ea000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`019ea000 fffff880`019f6000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`019f6000 fffff880`019ff000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`0142b000 fffff880`0143e000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Maheshputt · 09 Jun 2011

hi!

I had a external hard drive connected and i have backed up my data and i also had a pen drive connected and scanned the pen drive.but there was no problem.i HAve CD burner XP and i do not have any other software.

Maguscreed · 09 Jun 2011

Your system is loading the drivers for mcafee's security/antivirus app.
And the minidump clearly points to the media player network service as the point of fault.
I don't know what other information I can provide you with.

the driver dump information is included in the code segment above if you wish to look over it yourself.

Maheshputt · 10 Jun 2011

hi!

Thanks for the reply.

Windows 7: getting 0*00000018 stop error in win7 64 bit!

getting 0*00000018 stop error in win7 64 bit! problems?