Random crashes, failures to sleep


  1. Posts : 38
    Windows 7 64-bit
       #1

    Random crashes, failures to sleep


    My computer's been working fine until the past week when it started becoming quite unstable. I first got a BSOD while browsing the internet, and it has also had a lot of trouble going to sleep and coming out of sleep. It seems that half the time it will just become unresponsive and stop outputting video when I put it to sleep - all the case, mouse, and keyboard lights remain on but there is no video. It seems like it might be time for a fresh install of Windows 7, but if anyone can find a simpler solution to my problems that would be great.

    My specs:

    Windows 7 Home Premium x64 retail
    I built this computer a year and a half ago and the last reinstall of Windows was in August of 2010.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    BSODs caused by Ralink RT2860 series Wireless LAN Card driver (you may have a different manufacturer)
    Update it Ralink corp or Linksys rt2860 Driver Download - Linksys Updated Drivers

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8004970a20, fffff80000b9c518, fffffa8006225620}
    
    *** WARNING: Unable to verify timestamp for netr28x.sys
    *** ERROR: Module load completed but symbols could not be loaded for netr28x.sys
    Probably caused by : netr28x.sys
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8004970a20, Physical Device Object of the stack
    Arg3: fffff80000b9c518, Functional Device Object of the stack
    Arg4: fffffa8006225620, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  fffffa8006225620
    
    DEVICE_OBJECT: fffffa8004f76050
    
    DRIVER_OBJECT: fffffa8004f60060
    
    IMAGE_NAME:  netr28x.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c2945b1
    
    MODULE_NAME: netr28x
    
    FAULTING_MODULE: fffff8800446b000 netr28x
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80003d32383 to fffff80003cc3700
    
    STACK_TEXT:  
    fffff800`00b9c4c8 fffff800`03d32383 : 00000000`0000009f 00000000`00000003 fffffa80`04970a20 fffff800`00b9c518 : nt!KeBugCheckEx
    fffff800`00b9c4d0 fffff800`03ccf2ae : fffff800`00b9c600 fffff800`00b9c600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29270
    fffff800`00b9c570 fffff800`03ccede6 : fffff800`03e73700 00000000`0005401f 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
    fffff800`00b9c5e0 fffff800`03ccf4ce : 0000000c`7f8789be fffff800`00b9cc58 00000000`0005401f fffff800`03e40668 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`00b9cc30 fffff800`03ccecc7 : 00000003`e7ec27c1 00000003`0005401f 00000003`e7ec2711 00000000`0000001f : nt!KiTimerExpiration+0x1be
    fffff800`00b9ccd0 fffff800`03ccbeea : fffff800`03e3de80 fffff800`03e4bc40 00000000`00000000 fffff880`011084c0 : nt!KiRetireDpcList+0x277
    fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_netr28x.sys
    
    BUCKET_ID:  X64_0x9F_IMAGE_netr28x.sys
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 38
    Windows 7 64-bit
    Thread Starter
       #3

    I'm unable to install the driver update. The install wizard freezes once the progress bar reaches the end. A box pops up with the install shield logo that says "Please Wait..." but nothing ever happens.

    Edit: After the attempted install of the new drivers both of my WLAN cards stopped working. I plugged an ethernet cable into my computer to connect it directly into the router, but the internet would only work intermittently. I disconnected from my network with both WLAN cards and this didn't help, so I disabled them in the device manager - which stopped responding so I had to open it twice to disable both of them. Only after a restart have the WLAN cards been disabled and I'm now using a wired connection to my router.
    Last edited by amf66; 09 Jun 2011 at 15:25. Reason: more information given
      My Computer


 

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