Random BSOD


  1. Posts : 25
    Window 7 Home Premium 64 bit.
       #1

    Random BSOD


    Hi guys , I got a new random BSOD , please help , thanks in advance(minidump file provided).
      My Computer


  2. Posts : 878
    Windows 7 Ultimate x64 SP1
       #2

    Hi gabranthx33. :)
    You are infected by a Rogue Antivirus
    ( AVA.exe ). "atikmdag.sys" also seems to be related to the problem but I believe that RA is the cause itself.
    Download Malwarebytes, update it and run a full scan. Let us know the results.


    Code:
    Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
    Machine Name:
    Kernel base = 0xfffff800`02c02000 PsLoadedModuleList = 0xfffff800`02e3fe50
    Debug session time: Thu Jun  9 20:54:28.639 2011 (UTC - 3:00)
    System Uptime: 0 days 12:22:03.935
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff88004b9d10e, fffff8800a928790, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+37510e )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88004b9d10e, Address of the instruction which caused the bugcheck
    Arg3: fffff8800a928790, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - A instru  o no 0x%08lx fez refer ncia   mem ria no 0x%08lx. A mem ria n o p de ser %s.
    
    FAULTING_IP: 
    atikmdag+37510e
    fffff880`04b9d10e 8178083000bebe  cmp     dword ptr [rax+8],0BEBE0030h
    
    CONTEXT:  fffff8800a928790 -- (.cxr 0xfffff8800a928790)
    rax=000000b8000000b0 rbx=fffff8a00b87e360 rcx=fffff8a0082d31b0
    rdx=fffffa800a910040 rsi=fffff8800a929430 rdi=fffff8a00bc9ee88
    rip=fffff88004b9d10e rsp=fffff8800a929168 rbp=0000000000000000
     r8=fffff8a00b87e360  r9=0000000000016614 r10=00000000ffffffff
    r11=fffff8a00bc9ee58 r12=fffffa800a910040 r13=fffff8a00bc9ee88
    r14=000000000000009b r15=fffffa80072f6438
    iopl=0         nv up ei pl nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
    atikmdag+0x37510e:
    fffff880`04b9d10e 8178083000bebe  cmp     dword ptr [rax+8],0BEBE0030h ds:002b:000000b8`000000b8=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  AVA.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88004b9d10e
    
    STACK_TEXT:  
    fffff880`0a929168 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x37510e
    
    
    FOLLOWUP_IP: 
    atikmdag+37510e
    fffff880`04b9d10e 8178083000bebe  cmp     dword ptr [rax+8],0BEBE0030h
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  atikmdag+37510e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4dae3c99
    
    STACK_COMMAND:  .cxr 0xfffff8800a928790 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+37510e
    
    BUCKET_ID:  X64_0x3B_atikmdag+37510e
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm atikmdag
    start             end                 module name
    fffff880`04828000 fffff880`0515c000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Tue Apr 19 22:53:29 2011 (4DAE3C99)
        CheckSum:         008E91DD
        ImageSize:        00934000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

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