Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD

09 Jun 2011   #1
gabranthx33

Window 7 Home Premium 64 bit.
 
 
Random BSOD

Hi guys , I got a new random BSOD , please help , thanks in advance(minidump file provided).


My System SpecsSystem Spec
.

09 Jun 2011   #2
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Hi gabranthx33.
You are infected by a Rogue Antivirus
( AVA.exe ). "atikmdag.sys" also seems to be related to the problem but I believe that RA is the cause itself.
Download Malwarebytes, update it and run a full scan. Let us know the results.


Code:
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`02c02000 PsLoadedModuleList = 0xfffff800`02e3fe50
Debug session time: Thu Jun  9 20:54:28.639 2011 (UTC - 3:00)
System Uptime: 0 days 12:22:03.935
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004b9d10e, fffff8800a928790, 0}

Probably caused by : atikmdag.sys ( atikmdag+37510e )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004b9d10e, Address of the instruction which caused the bugcheck
Arg3: fffff8800a928790, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - A instru  o no 0x%08lx fez refer ncia   mem ria no 0x%08lx. A mem ria n o p de ser %s.

FAULTING_IP: 
atikmdag+37510e
fffff880`04b9d10e 8178083000bebe  cmp     dword ptr [rax+8],0BEBE0030h

CONTEXT:  fffff8800a928790 -- (.cxr 0xfffff8800a928790)
rax=000000b8000000b0 rbx=fffff8a00b87e360 rcx=fffff8a0082d31b0
rdx=fffffa800a910040 rsi=fffff8800a929430 rdi=fffff8a00bc9ee88
rip=fffff88004b9d10e rsp=fffff8800a929168 rbp=0000000000000000
 r8=fffff8a00b87e360  r9=0000000000016614 r10=00000000ffffffff
r11=fffff8a00bc9ee58 r12=fffffa800a910040 r13=fffff8a00bc9ee88
r14=000000000000009b r15=fffffa80072f6438
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
atikmdag+0x37510e:
fffff880`04b9d10e 8178083000bebe  cmp     dword ptr [rax+8],0BEBE0030h ds:002b:000000b8`000000b8=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  AVA.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88004b9d10e

STACK_TEXT:  
fffff880`0a929168 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x37510e


FOLLOWUP_IP: 
atikmdag+37510e
fffff880`04b9d10e 8178083000bebe  cmp     dword ptr [rax+8],0BEBE0030h

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+37510e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dae3c99

STACK_COMMAND:  .cxr 0xfffff8800a928790 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+37510e

BUCKET_ID:  X64_0x3B_atikmdag+37510e

Followup: MachineOwner
---------

1: kd> lmvm atikmdag
start             end                 module name
fffff880`04828000 fffff880`0515c000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Tue Apr 19 22:53:29 2011 (4DAE3C99)
    CheckSum:         008E91DD
    ImageSize:        00934000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
Reply

 Random BSOD




Thread Tools





Similar help and support threads
Thread Forum
Random BSOD after start and Random stuck on windows logo screen
Heyy.. So yesterday due to a sudden power outage (happens allot here), my windows started behaving erratically. First when the power came on my windows 7 ultimate 64 bit, was stuck on windows logo. i waited for about 20 mins and it was still stuck. The HDD read activity light on my casing was...
BSOD Help and Support
Random BSOD problems in the past 2 days. Random errors at random times
Three days ago my water cooling failed (got up to 77C while gaming is when I noticed the problem as my CPU should not go over 62C). I decided to install an aftermarket heatsink instead of a new water cooling system ,and add a few more fans just to make sure my whole motherboard was getting plenty...
BSOD Help and Support
BSOD at seemingly random times, memory dump blaming random drivers
I've been plagued by odd problems since making this custom build about a month ago, but the latest is the increasing frequency of BSODs. They never occur at load (gaming with high end specs), but often occur at shutdown (forcing a restart before I can then actually shut down). I normally boot into...
BSOD Help and Support
Random BSOD at random moments on Toshiba L500 laptop; graphics card?
My GF has had a Toshiba L500 laptop for 4 years now. It's a great model and it worked well...till now. It started about two weeks ago, with 1 blue screen every 1-2 days. I haven't reinstalled her windows for about a year, so i figured that was the problem. Four days ago it started blue...
BSOD Help and Support
Random BSOD with random error code at random moment
Hello Ok now i'm out of solution so i come here hoping that someone could help me I always had bsod hapening randomly but not like the this week I got 2 bsod/day when i'm playing, when i'm staring at my monitor or even when i'm sleeping with random error code like 0x1e, 0x24, 0x3b, 0x4a or 0xa...
BSOD Help and Support
BSOD doing random things (Google Chrome, minecraft, random times)
I have finally had it up to here with the BSODs, so I really need help. I ran a windows memtest and it detected no errors. I just finished updating to SP1 with pretty much most updates too. The BSODs I get the most are: Driver IRQL not less or Equal System Service Exception and these two I...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App