Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: BSOD problem

10 Jun 2011   #1

Windows 7 Home Premium 64bit
 
 
BSOD problem

Is Windows 7 . . . - x64 - service pack 1 - OEM version -Age of hardware 1 year
-never reinstalled OS

Hardware notebook ASUS K52JT, Itel core i7 CPU Q740 @ 1.73 GHz, 4gb ram,
Radeon HD6370M

I have sometimes the BSOD with the same error when tryng to view a linked
video with firefox in blogs or sites like facebook
thanks
Attachment 158934

Attachment 158935


My System SpecsSystem Spec
10 Jun 2011   #2

Windows 7 Home Premium 64bit
 
 

help me pleaseee
My System SpecsSystem Spec
11 Jun 2011   #3

Windows 7 Home Premium 64bit
 
 

anybody?
My System SpecsSystem Spec
.


11 Jun 2011   #4

Windows 7 Ultimate x86 SP1
 
 

Your single dump have VIDEO_TDR_FAILURE (116), so it would be good to update your video driver.
AMD.com | Support & Downloads

After that we'll see how the things go.

Log
Code:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`02e4e000 PsLoadedModuleList = 0xfffff800`03093650
Debug session time: Fri Jun 10 18:36:55.172 2011 (GMT+7)
System Uptime: 0 days 0:40:55.125
Loading Kernel Symbols
..

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80045fa4e0, fffff88000e85f5c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6f5c )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80045fa4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88000e85f5c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+6f5c
fffff880`00e85f5c 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`046a8a68 fffff880`0449a000 : 00000000`00000116 fffffa80`045fa4e0 fffff880`00e85f5c 00000000`00000000 : nt!KeBugCheckEx
fffff880`046a8a70 fffff880`04499d0a : fffff880`00e85f5c fffffa80`045fa4e0 fffffa80`078491c0 fffffa80`05155410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`046a8ab0 fffff880`04540f07 : fffffa80`045fa4e0 00000000`00000000 fffffa80`078491c0 fffffa80`05155410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`046a8ae0 fffff880`0456ab75 : fffffa80`ffffffff 00000000`0002662d 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`046a8bc0 fffff880`0453c2d5 : fffffa80`05155410 fffffa80`00000002 00000000`0002662d 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`046a8bf0 fffff880`04568e7a : 00000000`00000000 fffffa80`0b6607b0 00000000`00000080 fffffa80`05155410 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9
fffff880`046a8d00 fffff800`0316a32e : 00000000`014395f7 fffffa80`07bf2b60 fffffa80`03cd09e0 fffffa80`07bf2b60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`046a8d40 fffff800`02ebf666 : fffff880`009e9180 fffffa80`07bf2b60 fffff880`009f40c0 fffff880`0146b384 : nt!PspSystemThreadStartup+0x5a
fffff880`046a8d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+6f5c
fffff880`00e85f5c 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+6f5c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c634a29

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 BSOD problem





Thread Tools



Similar help and support threads for2: BSOD problem
Thread Forum
BSOD problem. BSOD Help and Support
BSOD!! USB has a problem. BSOD Help and Support
BSOD problem BSOD Help and Support
My BSOD Problem... BSOD Help and Support
BSOD: "Bad Pool Header" when log on Win7 + others BSOD problem BSOD Help and Support
BSOD Problem BSOD Help and Support
Yet another BSOD problem BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:57 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33