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Windows 7: BSOD problem

10 Jun 2011   #1

Windows 7 Home Premium 64bit
BSOD problem

Is Windows 7 . . . - x64 - service pack 1 - OEM version -Age of hardware 1 year
-never reinstalled OS

Hardware notebook ASUS K52JT, Itel core i7 CPU Q740 @ 1.73 GHz, 4gb ram,
Radeon HD6370M

I have sometimes the BSOD with the same error when tryng to view a linked
video with firefox in blogs or sites like facebook
Attachment 158934

Attachment 158935

My System SpecsSystem Spec
10 Jun 2011   #2

Windows 7 Home Premium 64bit

help me pleaseee
My System SpecsSystem Spec
11 Jun 2011   #3

Windows 7 Home Premium 64bit

My System SpecsSystem Spec

11 Jun 2011   #4

Windows 7 Ultimate x64 SP1

Your single dump have VIDEO_TDR_FAILURE (116), so it would be good to update your video driver. | Support & Downloads

After that we'll see how the things go.

Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`02e4e000 PsLoadedModuleList = 0xfffff800`03093650
Debug session time: Fri Jun 10 18:36:55.172 2011 (GMT+7)
System Uptime: 0 days 0:40:55.125
Loading Kernel Symbols

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80045fa4e0, fffff88000e85f5c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6f5c )

Followup: MachineOwner

6: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Attempt to reset the display driver and recover from timeout failed.
Arg1: fffffa80045fa4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88000e85f5c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:

fffff880`00e85f5c 4883ec28        sub     rsp,28h






fffff880`046a8a68 fffff880`0449a000 : 00000000`00000116 fffffa80`045fa4e0 fffff880`00e85f5c 00000000`00000000 : nt!KeBugCheckEx
fffff880`046a8a70 fffff880`04499d0a : fffff880`00e85f5c fffffa80`045fa4e0 fffffa80`078491c0 fffffa80`05155410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`046a8ab0 fffff880`04540f07 : fffffa80`045fa4e0 00000000`00000000 fffffa80`078491c0 fffffa80`05155410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`046a8ae0 fffff880`0456ab75 : fffffa80`ffffffff 00000000`0002662d 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`046a8bc0 fffff880`0453c2d5 : fffffa80`05155410 fffffa80`00000002 00000000`0002662d 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`046a8bf0 fffff880`04568e7a : 00000000`00000000 fffffa80`0b6607b0 00000000`00000080 fffffa80`05155410 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9
fffff880`046a8d00 fffff800`0316a32e : 00000000`014395f7 fffffa80`07bf2b60 fffffa80`03cd09e0 fffffa80`07bf2b60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`046a8d40 fffff800`02ebf666 : fffff880`009e9180 fffffa80`07bf2b60 fffff880`009f40c0 fffff880`0146b384 : nt!PspSystemThreadStartup+0x5a
fffff880`046a8d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb

fffff880`00e85f5c 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+6f5c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys


FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
My System SpecsSystem Spec

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