Had a blue screen of death and have system issues

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  1. Posts : 22
    Windows 7 Home Premium 32 bit
    Thread Starter
       #11

    Whenever i came home first thing i did was uninstalled the network usb device then the program. Then i uninstalled the program MSI after burner and then i ran the driver tool.
      My Computer


  2. Posts : 22
    Windows 7 Home Premium 32 bit
    Thread Starter
       #12

    kburleson said:
    Whenever i came home first thing i did was uninstalled the network usb device then the program. Then i uninstalled the program MSI after burner and then i ran the driver tool.
    I will be working on these drivers and will get back with you!! Thanks!! :)
      My Computer


  3. Posts : 22
    Windows 7 Home Premium 32 bit
    Thread Starter
       #13

    okay i got a blue screen again, i got a nvlddmkm error and here are some more mini dumps. I did everything but uninstalled the bitdefender, because it's a bought version. If i can uninstall it and then reinstall it that would be nice, otherwise it would be a waste. I did some research on Nvlddmkm and that is my graphics card driver. It's up to date. Anyways here are the mini dump files. B.t.w. if you didn't know, i have an Nvidia 9500GT Graphics Card installed. The Card is made by MSI. I think you already knew that. For internet, by cable i am hooked up to a netgear router that's hooked to my isp's modem.
    Last edited by kburleson; 12 Jun 2011 at 16:47.
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #14

    There are 4 memory dumps from today (12 Jun 2011)
    2 blame video, 2 blame networking (including one that blames your BitDefender)
    BTW - don't forget to turn Driver Verifier off. You can do this by opening the program, selecting "Delete existing settings" and clicking the Finish button - then reboot the system.

    One error is a STOP 0x116 - which points to a video driver (but can be the hardware also). Have a look at the troubleshooting steps in this link: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    For the networking errors, please uninstall BitDefender, then IMMEDIATELY install a freshly downloaded copy of it and IMMEDIATELY update it. If you can use the current license that's OK - but it must be a fresh download in case the current copy that you have is corrupted. If that doesn't work for you, then uninstall it and install a free antivirus such as Microsoft Security Essentials (google for it). Then, after we're done here, you can reinstall the BitDefender.

    Please also uninstall your Acronis program as it's drivers date from 2007 and there have been some issues with this and Win7. As stated previously, if you want to reinstall it - please wait until we're finished working on the system.

    Please update or remove the programs for these following older drivers:
    OLDER DRIVERS PRESENT IN THE DUMP FILES
    - Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
    - Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
    - DO NOT use Windows Update or the Update Drivers function of Device Manager.
    - Please feel free to post back about any drivers that you are having difficulty locating.
    - Windows Update exceptions may be noted below for Windows drivers:
    Code:
    
    nvstor32.sys                Fri Apr 09 05:19:21 2010 (4BBEF119)
    http://www.carrona.org/dvrref.html#nvstor32.sys 
    
    bdfndisf6.sys               Fri Aug 20 11:41:10 2010 (4C6EA216)
    http://www.carrona.org/dvrref.html#bdfndisf6.sys 
    
    timntr.sys                  Wed Aug 29 08:13:12 2007 (46D562D8)
    http://www.carrona.org/dvrref.html#timntr.sys 
    
    bdfwfpf.sys                 Fri Aug 20 11:41:00 2010 (4C6EA20C)
    http://www.carrona.org/dvrref.html#bdfwfpf.sys 
    
    SCDEmu.SYS                  Mon Apr 12 04:44:34 2010 (4BC2DD72)
    http://www.carrona.org/dvrref.html#SCDEmu.SYS 
    
    VSTBS23.SYS                 Wed Oct 15 20:30:15 2008 (48F68B17)
    http://www.carrona.org/dvrref.html#VSTBS23.SYS 
    
    000.fcl                     Fri Sep 26 09:11:12 2008 (48DCDF70)
    http://www.carrona.org/dvrref.html#000.fcl 
    
    VSTDPV3.SYS                 Wed Oct 15 20:32:04 2008 (48F68B84)
    http://www.carrona.org/dvrref.html#VSTDPV3.SYS 
    
    VSTCNXT3.SYS                Wed Oct 15 20:29:13 2008 (48F68AD9)
    http://www.carrona.org/dvrref.html#VSTCNXT3.SYS 
    
    pcouffin.sys                Tue Dec 05 09:39:53 2006 (457584B9)
    http://www.carrona.org/dvrref.html#pcouffin.sys 
    
    tifsfilt.sys                Wed Aug 29 08:37:17 2007 (46D5687D)
    http://www.carrona.org/dvrref.html#tifsfilt.sys 
    
    LUsbFilt.Sys                Fri Feb 29 05:08:14 2008 (47C7D98E)
    http://www.carrona.org/dvrref.html#LUsbFilt.Sys 
    
    TuneUpUtilitiesDriver32.sys Thu Sep 17 07:54:55 2009 (4AB2238F)
    http://www.carrona.org/dvrref.html#TuneUpUtilitiesDriver32.sys 
    
    bdfm.sys                    Thu Apr 22 09:19:43 2010 (4BD04CEF)
    http://www.carrona.org/dvrref.html#bdfm.sys 
    
    BDHV.SYS                    Thu Apr 22 09:19:22 2010 (4BD04CDA)
    http://www.carrona.org/dvrref.html#BDHV.SYS 
    
    BSOD BUGCHECK SUMMARY
    Code:
    
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061211-23041-01.dmp]
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Debug session time: Sun Jun 12 15:03:06.054 2011 (UTC - 4:00)
    System Uptime: 0 days 0:08:51.192
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x116_VRF_IMAGE_nvlddmkm.sys
    Bugcheck code 00000116
    Arguments 8af59510 904290f6 c000009a 00000004
    BiosVersion = V1.02E
    BiosReleaseDate = 09/18/2008
    CPUID:        "Intel(R) Celeron(R) CPU        E1400  @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 1999
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061211-25053-01.dmp]
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Debug session time: Sun Jun 12 14:53:29.711 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:15.849
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiAddDevice+410 )
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID:  0x7E_VRF_BAD_IP_dxgkrnl!DpiAddDevice+410
    Bugcheck code 1000007E
    Arguments c0000005 00000001 8831b418 8831aff0
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061211-26722-01.dmp]
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Debug session time: Sun Jun 12 14:48:29.599 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:17.737
    Probably caused by : ndis.sys ( ndis!ndisPassIrpDownTheStack+52 )
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID:  0x7E_VRF_BAD_IP_ndis!ndisPassIrpDownTheStack+52
    Bugcheck code 1000007E
    Arguments c0000005 00000004 88317420 88317000
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061211-26020-01.dmp]
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Debug session time: Sun Jun 12 14:31:11.941 2011 (UTC - 4:00)
    System Uptime: 0 days 0:08:26.079
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    *** WARNING: Unable to verify timestamp for bdselfpr.sys
    *** ERROR: Module load completed but symbols could not be loaded for bdselfpr.sys
    BUGCHECK_STR:  0xc4_7c
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  vsserv.exe
    FAILURE_BUCKET_ID:  0xc4_7c_VRF_bdselfpr+ccd3
    Bugcheck code 000000C4
    Arguments 0000007c 87c94fe0 00000000 00000000
    BiosVersion = V1.02E
    BiosReleaseDate = 09/18/2008
    CPUID:        "Intel(R) Celeron(R) CPU        E1400  @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 1999
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


  5. Posts : 22
    Windows 7 Home Premium 32 bit
    Thread Starter
       #15

    I did all the driver updates i could and did all i could do with the rest of the stuff listed. I uninstalled/reinstalled Bitdefender. I uninstalled Tuneup utilities, haven't reinstalled just yet. Some of the drivers that may get listed, have been updated to the latest. I'm fixing to do a verification check again. My memory checked out great with the memory check disc. Here are my stats on my Graphics card at the moment.
    Name E19T6W on NVIDIA GeForce 9500 GT
    Current Resolution 1440x900 pixels
    Work Resolution 1440x860 pixels
    State enabled, primary, output devices support
    Monitor Width 1440
    Monitor Height 900
    Monitor BPP 32 bits per pixel
    Monitor Frequency 60 Hz
    Device \\.\DISPLAY1\Monitor0
    GeForce 9500 GT
    GPU G96
    Device ID 10DE-0640
    Revision A2
    Subvendor MSI (1462)
    Current Performance Level Level 1
    Current GPU Clock 550 MHz
    Current Memory Clock 504 MHz
    Current Shader Clock 1350 MHz
    Technology 65 nm
    Die Size 144 nmІ
    Transistors 314 M
    Release Date Jul 29, 2008
    DirectX Support 10.0
    DirectX Shader Model 4.0
    OpenGL Support 3.0
    Bus Interface PCI Express x16
    Temperature 51 ░C
    Driver nvlddmkm.sys
    Driver version 8.17.12.7533
    ForceWare version 275.33
    BIOS Version 62.94.57.00.00
    ROPs 8
    Shaders 32 unified
    Physical Memory 1024 MB
    Virtual Memory 2304 MB
    Bus Width 128 Bit
    Count of performance levels : 1
    Level 0
    GPU Clock 550 MHz
    Memory Clock 504 MHz
    Shader Clock 1350 MHz
      My Computer


  6. Posts : 22
    Windows 7 Home Premium 32 bit
    Thread Starter
       #16

    Here is my last dump since i reinstalled bitdefender. I no more installed bitdefender back on and run the driver verifier and when it restarted it had a blue screen. Other than running the verifier, i don't have any problems. I do have a problem with networking on one of my programs updating.
      My Computer


  7. Posts : 5,705
    Win7 x64 + x86
       #17

    The next thing to update is your Realtek Networking Drivers
    I notice from the SystemInfo report that you're using a Realtek PCIe Fast Ethernet (FE) device. And that you have a Realtek PCI Gigabyte Ethernet (GBE) device that's going unused. The specs of the system (from here: eMachines Official Site - - ET1641-02w Product Details ) show only one Ethernet port.

    Have you installed another ethernet card? If so, why?
    If not, please do the following in this order (DON'T do this if you've installed another Ethernet card - I have something else to try):
    - download new ethernet drivers for Win7 (for the PCIe FE device) from this link (DO NOT install them yet): Realtek
    - download new ethernet drivers for Win7 (for the PCI GBE device) from this link (DO NOT install them yet): Realtek
    - uninstall any software for both of these devices from Control Panel...Programs...Uninstall a program
    - go to Device Manager and right click on each device. Select "Uninstall" - and when it asks if you want to remove the drivers, place a checkmark in that box (to remove them) and click on OK.
    - then install the PCIe FE drivers, then install the PCI GBE drivers.
    - check to see if the BSOD's have stopped (with Driver Verifier running)

    BSOD BUGCHECK SUMMARY
    Code:
    
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061211-32370-01.dmp]
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Debug session time: Sun Jun 12 20:19:06.507 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:16.645
    BUGCHECK_STR:  0xc9_c
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0xc9_c_VRF_nt!IovpCompleteRequest+3c
    Bugcheck code 000000C9
    Arguments 0000000c 883174d4 8f5a2f68 00000000
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


  8. Posts : 22
    Windows 7 Home Premium 32 bit
    Thread Starter
       #18

    I had an additional card added because I thought my on board family controller was bad. And then another card I had I replaced the dialup modem with because there would be empty slots with holes in the back of my computer. If you need me to disable them I will. Windows did an update on the adapter that I replaced the dialup modem with this morning. I will work on the other adapter update later unless you tell me to do other wise. Just let me know. I've got the extra hardware to make my computer look better and if one of my adapters quit I can try another.
      My Computer


  9. Posts : 22
    Windows 7 Home Premium 32 bit
    Thread Starter
       #19

    kburleson said:
    I had an additional card added because I thought my on board family controller was bad. And then another card I had I replaced the dialup modem with because there would be empty slots with holes in the back of my computer. If you need me to disable them I will. Windows did an update on the adapter that I replaced the dialup modem with this morning. I will work on the other adapter update later unless you tell me to do other wise. Just let me know. I've got the extra hardware to make my computer look better and if one of my adapters quit I can try another.
    I also have bitdefender removed and avast i.s. put on my pc which is staying. It seems to be working better for me.
      My Computer


  10. Posts : 22
    Windows 7 Home Premium 32 bit
    Thread Starter
       #20

    I did an update on all the realtek stuff, then i did a driver verification again......and nothing happened and i ran it for quiet a while. Needless to say long enough that if i had bitdefender installed, it would've crashed pretty quick. I want to say that i had problems outta bitdefender. That was just one sensitive antivirus. There for a while i think it was blocking the other computer in my homegroup. Well it's like this, Generally while running bitdefender, i would get a blue screen in no time. Without it, nothing has happened. Bitdefender blocked another program from updating. No matter what i did to configure the program, the http scanner on the bitdefender was blocking my other program from updating. Also it gave me some problems with skype. So to sum it up if you don't have any knowledge about bitdefender, It's just too sensitive to run with a whole lot of programs. Not to mention, it seems it clashes with drivers. If i get a blue screen again in regular mode, i will get back with you in a new thread, Unless you just want to keep this one open. For me it looks as if things are going to be okay. To end this i just want to say thank you for your help, because i know bitdefender was in one of the dump files and that led me to the decision to uninstall it for good and just see what happens with another A.V. software. So if you have any other posts with a B.S.O.D., some users might be using Bitdefender and taking it off might be the solution for their p.c. For me i've always liked avast, but i got the bitdefender cheap. Won't do that again.
      My Computer


 
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