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Windows 7: getting blue screen error 3b!

11 Jun 2011   #1

windows7 64 bit
 
 
getting blue screen error 3b!

hi!

I am getting a series of blue screen errors.The latest being a

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88003E48900
BCP3: FFFFF88007445640
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\061111-27970-01.dmp
C:\Users\mahesh\AppData\Local\Temp\WER-44975-0.sysdata.xml.

Can you tell me what caused the problem.Could it be a memory problem?
I have uploaded the memory dump file.
Please tell me as to what could be the problem.

My System SpecsSystem Spec
.

11 Jun 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Maheshputt View Post
hi!

I am getting a series of blue screen errors.The latest being a

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88003E48900
BCP3: FFFFF88007445640
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\061111-27970-01.dmp
C:\Users\mahesh\AppData\Local\Temp\WER-44975-0.sysdata.xml.

Can you tell me what caused the problem.Could it be a memory problem?
I have uploaded the memory dump file.
Please tell me as to what could be the problem.
Easy, your McAfee. Remove and replace with Microsoft security essentials

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Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\061111-27970-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`03253000 PsLoadedModuleList = 0xfffff800`03498650
Debug session time: Sat Jun 11 07:29:39.364 2011 (GMT-4)
System Uptime: 0 days 0:01:19.956
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88003e48900, fffff88007445640, 0}

Probably caused by : mfefirek.sys ( mfefirek+48900 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003e48900, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88007445640, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
mfefirek+48900
fffff880`03e48900 41ff5120        call    qword ptr [r9+20h]

CONTEXT:  fffff88007445640 -- (.cxr 0xfffff88007445640)
rax=fffffa8006effd4f rbx=fffffa8006effd4f rcx=fffffa8006effd4f
rdx=fffff880074461c0 rsi=fffff880074461c0 rdi=fffffa8003995c30
rip=fffff88003e48900 rsp=fffff88007446020 rbp=0000000000000001
 r8=0000000000000001  r9=fff88003e5a97000 r10=00520054005f0044
r11=fffffa80064bcdc8 r12=fffffa8006e93190 r13=fffffa800530b001
r14=fffffa800530b4f0 r15=fffff88007446530
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
mfefirek+0x48900:
fffff880`03e48900 41ff5120        call    qword ptr [r9+20h] ds:002b:fff88003`e5a97020=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  McSvHost.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88003e48900

STACK_TEXT:  
fffff880`07446020 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : mfefirek+0x48900


FOLLOWUP_IP: 
mfefirek+48900
fffff880`03e48900 41ff5120        call    qword ptr [r9+20h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  mfefirek+48900

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: mfefirek

IMAGE_NAME:  mfefirek.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d6edb33

STACK_COMMAND:  .cxr 0xfffff88007445640 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_mfefirek+48900

BUCKET_ID:  X64_0x3B_mfefirek+48900

Followup: MachineOwner
---------
My System SpecsSystem Spec
11 Jun 2011   #3

windows7 64 bit
 
 

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800032c9d01, The address that the exception occurred at
Arg3: fffff88002ffc5c8, Exception Record Address
Arg4: fffff88002ffbe20, Context Record Address
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!MiGetNextNode+25
fffff800`032c9d01 488b4808 mov rcx,qword ptr [rax+8]
EXCEPTION_RECORD: fffff88002ffc5c8 -- (.exr 0xfffff88002ffc5c8)
ExceptionAddress: fffff800032c9d01 (nt!MiGetNextNode+0x0000000000000025)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000100000007
Attempt to read from address 0000000100000007
CONTEXT: fffff88002ffbe20 -- (.cxr 0xfffff88002ffbe20)
rax=00000000ffffffff rbx=fffffa80039dfb60 rcx=fffffa8003994c20
rdx=fffffa8004cc2c54 rsi=fffffa8003c18278 rdi=fffffa8003994c20
rip=fffff800032c9d01 rsp=fffff88002ffc808 rbp=fffffa8004cc5620
r8=0000000000000005 r9=00000000000007ff r10=0000000000000801
r11=0000000000000000 r12=fffff8a005887000 r13=0000000000000000
r14=fffff8a005887028 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
nt!MiGetNextNode+0x25:
fffff800`032c9d01 488b4808 mov rcx,qword ptr [rax+8] ds:002b:00000001`00000007=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: chrome.exe
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000100000007
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034c6100
0000000100000007
FOLLOWUP_IP:
nt!MiGetNextNode+25
fffff800`032c9d01 488b4808 mov rcx,qword ptr [rax+8]
BUGCHECK_STR: 0x7E
LAST_CONTROL_TRANSFER: from fffff8000362b1f0 to fffff800032c9d01
STACK_TEXT:
fffff880`02ffc808 fffff800`0362b1f0 : fffff880`02ffc830 fffffa80`039dfb60 fffff880`00000006 fffff8a0`057b7710 : nt!MiGetNextNode+0x25
fffff880`02ffc810 fffff800`0366f9b1 : fffffa80`03c18060 00000000`00001404 fffffa80`03dd7000 00000000`00000002 : nt!MmEnumerateAndReferenceImages+0x160
fffff880`02ffc890 fffff800`0366fc24 : fffffa80`03c18060 fffff800`00000048 fffff800`0366fa00 fffff880`02ffc9b0 : nt!EtwpEnumerateImages+0x51
fffff880`02ffc8e0 fffff800`03626af6 : fffffa80`03b0f060 fffffa80`03c18060 fffff800`0366fa50 fffff880`02ffc9b0 : nt!EtwpProcessEnumCallback+0x1d4
fffff880`02ffc960 fffff800`0366fd71 : fffff880`02ffca98 fffffa80`04356801 fffffa80`04356500 fffffa80`04356500 : nt!PsEnumProcesses+0x26
fffff880`02ffc990 fffff800`0366fdc7 : 00000000`00000000 00000000`00000002 fffff800`03433120 fffffa80`04356580 : nt!EtwpProcessThreadImageRundown+0x51
fffff880`02ffc9e0 fffff800`036dba6c : 00000000`00401802 fffffa80`04356828 fffffa80`04356580 fffff800`033c2fbd : nt!EtwpKernelTraceRundown+0x47
fffff880`02ffca10 fffff800`036dbb6f : fffffa80`04356580 00000000`00000002 fffff8a0`0499b930 00000000`00000000 : nt!EtwpUpdateLoggerGroupMasks+0x22c
fffff880`02ffcb10 fffff800`034eb129 : 00000000`00000000 fffff8a0`0499b930 00000000`00000000 fffff800`032aab06 : nt!EtwpStopLoggerInstance+0x4f
fffff880`02ffcb50 fffff800`034eaea0 : 00000000`00000000 00000000`00000002 fffffa80`04356580 ffffffff`88ca6c00 : nt!EtwpStopTrace+0x129
fffff880`02ffcbc0 fffff800`03702f35 : ffffffff`ffffffff 00000000`00000001 ffffffff`000000b4 00000000`00000001 : nt! ?? ::NNGAKEGL::`string'+0x59edc
fffff880`02ffcc30 fffff800`032a1021 : fffff800`03434200 fffff800`03702d70 fffff800`034342b8 fffffa80`039dfb60 : nt!PerfDiagpProxyWorker+0x1c5
fffff880`02ffcc70 fffff800`0353332e : ffdfffff`bfffefdf fffffa80`039dfb60 00000000`00000080 fffffa80`039ce040 : nt!ExpWorkerThread+0x111
fffff880`02ffcd00 fffff800`03288666 : fffff880`009e6180 fffffa80`039dfb60 fffff880`009f0f40 fdffffff`fefdffff : nt!PspSystemThreadStartup+0x5a
fffff880`02ffcd40 00000000`00000000 : fffff880`02ffd000 fffff880`02ff7000 fffff880`02ffc0d0 00000000`00000000 : nt!KiStartSystemThread+0x16
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!MiGetNextNode+25
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 4d9fdd5b
STACK_COMMAND: .cxr 0xfffff88002ffbe20 ; kb
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: X64_0x7E_nt!MiGetNextNode+25
BUCKET_ID: X64_0x7E_nt!MiGetNextNode+25
Followup: MachineOwner

also getting error 0*0000007E

can you tell me what caused the problem?
My System SpecsSystem Spec
.


11 Jun 2011   #4

windows7 64 bit
 
 

can any one help me with this error?
My System SpecsSystem Spec
11 Jun 2011   #5

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Maheshputt View Post
can any one help me with this error?
Remove McAfee and upload the latest dump files
My System SpecsSystem Spec
11 Jun 2011   #6

windows7 64 bit
 
 

okay thanks
My System SpecsSystem Spec
Reply

 getting blue screen error 3b!




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