Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201029
Problem Signature 05: AutoFailover
Problem Signature 06: 4
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
I have windows 7 Home Premium 64 bit and today, while running an install for something, my computer crashes and goes into startup repair. After a while it says 'problem cannot be fixed automatically'. I have no idea what I can do because I tried the system restore and that didn't work either (should I try an even earlier date?!). Please help!
I forget; it was for some game that I found on the internet...I suppose this is my fault...
I tried the second option (infinite loop recovery) and everything was copied fine...but it still isn't opening. When I looked at the report, besides showing a lot of 'test run' blah blah blah, it said
Root cause found:
--------------------
Boot critical file D:\CI.dll is corrupt
And then at the bottom it said:
Repair action: system restore
Result:failed. Error code = 0x490
Time taken = 0ms
Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 824590 ms
And now there is not system restore points!
EDIT
Now it's a different signiture
Problem Signature 06: 6
I don't know if that's good or bad...It changed after I tried to fix it by using the "Startup Repair Infinite Loop Recovery". Does that mean one problem is fixed, but another had come up?
I've tried start up repair but not one after another. I'll try that. It could take a while, though.
Is there anyway to copy an extra d:\ci.dll from somewhere (is there backups?!) and then to start in safe mode to try to remove (what I believe now to be) the rootkit/virus?
EDIT
I can't start in safe mode (I can access startup repair though) but even running it a number of times directly after each other (and again with restarts in between), the problem is still there.
I'm beginning to think there is nothing I can do...
System Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024
Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Hard Drives 2/500GB each ... ST3500630AS ATA Device.
One is not connected Internet Speed DSL Antivirus Avira Internet Security Browser IE 9 Other Info ATI HDMI Audio