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Windows 7: System Repair cannot fix automatically

11 Jun 2011   #1
wbmc1

Windows 7 Home Premium 64 bit
 
 
[RESOLVED] System Repair cannot fix automatically

[RESOLVED]

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201029
Problem Signature 05: AutoFailover
Problem Signature 06: 4
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

I have windows 7 Home Premium 64 bit and today, while running an install for something, my computer crashes and goes into startup repair. After a while it says 'problem cannot be fixed automatically'. I have no idea what I can do because I tried the system restore and that didn't work either (should I try an even earlier date?!). Please help!


My System SpecsSystem Spec
.

11 Jun 2011   #2
wish

Windows 7 Ultimate x64 SP1
 
 

Yes you can try the System Restore with earlier date.
If that doesn't work, maybe this can help you.
Startup Repair - Run 3 Separate Times

Startup Repair Infinite Loop Recovery
My System SpecsSystem Spec
11 Jun 2011   #3
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Startup Repair


What were you installing?
My System SpecsSystem Spec
.


11 Jun 2011   #4
wbmc1

Windows 7 Home Premium 64 bit
 
 

I forget; it was for some game that I found on the internet...I suppose this is my fault...

I tried the second option (infinite loop recovery) and everything was copied fine...but it still isn't opening. When I looked at the report, besides showing a lot of 'test run' blah blah blah, it said

Root cause found:
--------------------
Boot critical file D:\CI.dll is corrupt

And then at the bottom it said:
Repair action: system restore
Result:failed. Error code = 0x490
Time taken = 0ms

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 824590 ms

And now there is not system restore points!

EDIT
Now it's a different signiture
Problem Signature 06: 6

I don't know if that's good or bad...It changed after I tried to fix it by using the "Startup Repair Infinite Loop Recovery". Does that mean one problem is fixed, but another had come up?
My System SpecsSystem Spec
11 Jun 2011   #5
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Yes,

Press the F8 key repeatedly at boot up or use the Startup disk.

Try this:
Startup Repair
Note: You may need to do startup repair 3 to 4 times.
Startup Repair - Run 3 Separate Times

As it was a game you download, it would worth running:
http://www.sevenforums.com/tutorials...m-sweeper.html
My System SpecsSystem Spec
11 Jun 2011   #6
wbmc1

Windows 7 Home Premium 64 bit
 
 

I've tried start up repair but not one after another. I'll try that. It could take a while, though.

Is there anyway to copy an extra d:\ci.dll from somewhere (is there backups?!) and then to start in safe mode to try to remove (what I believe now to be) the rootkit/virus?

EDIT
I can't start in safe mode (I can access startup repair though) but even running it a number of times directly after each other (and again with restarts in between), the problem is still there.

I'm beginning to think there is nothing I can do...
My System SpecsSystem Spec
11 Jun 2011   #7
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by theog View Post

As it was a game you download, it would worth running:
http://www.sevenforums.com/tutorials...m-sweeper.html
Have you run?
My System SpecsSystem Spec
11 Jun 2011   #8
wbmc1

Windows 7 Home Premium 64 bit
 
 

I'll have to pop out to get a set of blank CD's tomorrow. I'll post then saying if it works or not.

Thanks for all your help so far!
My System SpecsSystem Spec
11 Jun 2011   #9
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Can you open notepad? If you can, copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop.
Right click on the flush.bat file to run it as Administrator. Your computer will reboot itself.



Now see if you can download and run TDSSKiller http://support.kaspersky.com/downloa...tdsskiller.zip save it to your Desktop.
  • Extract the file and run it.
  • Once completed it will create a log in the root directory (usually C:\).
  • Please post the contents of that log in your next reply.
My System SpecsSystem Spec
11 Jun 2011   #10
wbmc1

Windows 7 Home Premium 64 bit
 
 

Nope, unfortunately (thanks anyway )

But, I am running the scanning thing via a USB and its working (so far), it's just taking ages. Fingers crossed that it works!
My System SpecsSystem Spec
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 System Repair cannot fix automatically




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