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Windows 7: BSOD (Blue screen) on HP Pavillion -Win 7 occuring once a day

11 Jun 2011   #1

Windows 7 32-bit
BSOD (Blue screen) on HP Pavillion -Win 7 occuring once a day


I have been experiencing the blue screen problem almost once a day from the past one week. The system stops working while i am browsing. Then i restart in safe mode and then restart again in normal mode. It works fine. But i think this could lead to some serious problems later. Hence i request you to give me some solution for this problem. Your help is appreciated. I have attached the required info and given below are the details of my laptop.

Laptop is a HP Pavilion DV6 notebook PC.
Windows 7 Home Premium 32-Bit (6.1, Buil 7601)
The OS came pre-installed with the laptop.(OEM)
Both the laptop and OS are about an year old.

Note: The antivirus is Avira Antivir Premium (Evaluation version) which did not get identified during the System Health report generation.

Thanks and Regards,
Abdul Waheed

My System SpecsSystem Spec
11 Jun 2011   #2

Windows 7 Ultimate x64 SP1

Hello Abdul Waheed,
I see several crashes was caused by Avira driver.
So I recommend to uninstall Avira for a while to see if the BSOD will stop.

ChildEBP RetAddr  
8ee8a45c 834563d8 nt!MmAccessFault+0x106
8ee8a45c 8344e922 nt!KiTrap0E+0xdc
8ee8a4f0 8d1b289c nt!memcpy+0x172
WARNING: Stack unwind information not available. Following frames may be wrong.
8ee8a53c 8367c774 avipbb+0x289c
8ee8a5f4 836847a1 nt!PspInsertThread+0x5c0
8ee8ad00 834531ea nt!NtCreateUserProcess+0x742
8ee8ad00 77c070b4 nt!KiFastCallEntry+0x12a
01c0eeac 00000000 0x77c070b4
My System SpecsSystem Spec
11 Jun 2011   #3

Windows 7 32-bit
Thanks for the reply

Hi Wish,

Thanks a lot for the quick reply.

I will uninstall Avira right away but i hope the laptop does not get vulnerable in the absence of an Anti virus.

Abdul Waheed
My System SpecsSystem Spec

11 Jun 2011   #4

Windows 7 Ultimate x64 SP1

You no need to worry about vulnerability as long your Windows is up to date, and more important you already have Norton AV installed.
FYI, two antivirus running at the same time is not good, it can overlap each other and cause conflict.
My System SpecsSystem Spec
11 Jun 2011   #5

Windows 7 32-bit

Oh ok... Actually Norton has ended its evaluation period. I just installed Microsoft Security Essentials. Will uninstall Norton..
Thanks a lot Wisnu
My System SpecsSystem Spec

 BSOD (Blue screen) on HP Pavillion -Win 7 occuring once a day

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