BSOD's


  1. Posts : 5
    Windows 7 64bit
       #1

    BSOD's


    Im currently using Windows 7 64bits system and keep getting this error, I tried to shut down media drivers, update them, but nothing seems to work.
      My Computer


  2. Posts : 878
    Windows 7 Ultimate x64 SP1
       #2

    Hi fromheine and welcome to SF!
    Please follow the Memtest86+ - Test RAM with guidelines.


    Code:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0xfffff800`02c52000 PsLoadedModuleList = 0xfffff800`02e97e90
    Debug session time: Sat Jun 11 20:50:32.672 2011 (UTC - 3:00)
    System Uptime: 0 days 2:13:58.373
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..................
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, 0, fffff88009c59110, 0}
    
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: 0000000000000000, Address of the instruction which caused the bugcheck
    Arg3: fffff88009c59110, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - A instru  o no 0x%08lx fez refer ncia   mem ria no 0x%08lx. A mem ria n o p de ser %s.
    
    FAULTING_IP: 
    +13
    00000000`00000000 ??              ???
    
    CONTEXT:  fffff88009c59110 -- (.cxr 0xfffff88009c59110)
    rax=00000000c4d8ffca rbx=000000000000080c rcx=000007fef830c640
    rdx=fffff0a108cf07b0 rsi=000000000223fb70 rdi=0000000000000030
    rip=0000000000000000 rsp=fffff88009c59af8 rbp=fffff88009c59ca0
     r8=0000000000000000  r9=0000000000000000 r10=0000000300000001
    r11=000007fef830c610 r12=0000000000000000 r13=000000000223fa78
    r14=0000000000000000 r15=fffffa800650f000
    iopl=0         nv up ei ng nz na po cy
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010287
    00000000`00000000 ??              ???
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  dwm.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff880077013da to 0000000000000000
    
    STACK_TEXT:  
    fffff880`09c59af8 fffff880`077013da : 00000000`0000080c 00000000`0000080c 00000000`0223fb70 00000000`000a59ff : 0x0
    fffff880`09c59b00 fffff960`0020c2a7 : fffffa80`06cda340 00000000`00000001 00000000`c4d8ffca 00000000`f63a6b60 : dxgkrnl!DxgkGetPresentHistory+0x5ca
    fffff880`09c59bf0 fffff800`02cd18d3 : fffffa80`00000800 00000000`0223fae0 000007fe`f830c610 fffffa80`00000000 : win32k!NtGdiDdDDIGetPresentHistory+0x17
    fffff880`09c59c20 000007fe`fd95120a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0223fa38 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fd95120a
    
    
    CHKIMG_EXTENSION: !chkimg -lo 50 -db !nt
    3 errors : !nt (fffff80002cd2361-fffff80002cd23e9)
    fffff80002cd2360  0f *ef  50  70  66  44  0f  6f  98  80  00  00  00  66  44  0f ..PpfD.o.....fD.
    fffff80002cd2370  6f  a0  90  00  00  00  66  44  0f *ef  a8  a0  00  00  00  66 o.....fD.......f
    ...
    fffff80002cd23e0  0f  1f  84  00  00  00  00  00  66 *e6  66  66  66  66  66  0f ........f.fffff.
    
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  STRIDE
    
    STACK_COMMAND:  .cxr 0xfffff88009c59110 ; kb
    
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
    
    BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
    
    Followup: memory_corruption

    Let us know the results.
      My Computer


  3. Posts : 5
    Windows 7 64bit
    Thread Starter
       #3

    I tested the ram and in 1 slot there were lots of errors 15k~ and in other slot there were none. Now I sticked Ram into that slot without errors, but restarting problem doesn't fix... This time Blue screen didn't pop up.

    Note: I have 1 chip 4GB ram and 2 motherboard slots.


    EDIT: second time PC restarted and I didn't get blue screen. But these restarts keep anoying me, they happen like every 2 hours
    Last edited by fromheine; 12 Jun 2011 at 18:16.
      My Computer


  4. Posts : 878
    Windows 7 Ultimate x64 SP1
       #4

    Hi fromheine. :)
    Go to Windows Start Orb and type "eventvwr.msc" in search box without quotes and hit enter. Will open a window as shown below.
    Left pane > Event Viewer > Custom Views > Administrative events.
    Right pane >
    Save events in the Custom View as ... > Name it "Event Viewer" and save it as Event Archives ( *.evtx ) as shown below.
    Attach it in your next post.


      My Computer


  5. Posts : 5
    Windows 7 64bit
    Thread Starter
       #5

    Here you go :)

    EDIT: I ran Action Center and there was 1 error in there (checking Ram or something) and it said taht there is problems with my hardware, what should I do now?
    Last edited by fromheine; 13 Jun 2011 at 06:59.
      My Computer


  6. Posts : 878
    Windows 7 Ultimate x64 SP1
       #6

    Hi fromheine. :)
    Today at 3:38 a.m. you must have had a BSOD. Please upload the dump file. One more thing: ram stick is still in slot 2?!...
      My Computer


  7. Posts : 5
    Windows 7 64bit
    Thread Starter
       #7

    Slot1 = without errors
    Slot2 = errors

    So RAM is in slot1. And I don't know if dump files are here, I'll upload it anyways. :) If this isn't what are you looking for let me know where to find it :P

    Attachment 159499

    EDIT: I changed pc cable (Power supply one) and I hadn't restart for 3h. I should not scream too early but I think it's fixed, I'll let you know :)

    EDIT2: I thought that blue screen will never appear... And finally it did ;/
    Last edited by fromheine; 13 Jun 2011 at 16:42.
      My Computer


  8. Posts : 878
    Windows 7 Ultimate x64 SP1
       #8

    Hi fromheine.
    Bad news... It's time to shop another ram
    stick - which has been tested on your motherboard model by the manufacturer preferably.
    Of the eight dump files dated today, June 13, 5 show a direct reference to memory corruption and the other, write errors in memory.
    If the memory is under warranty, I recommend you to request a RMA. I also recommend you to do a clean installation of Windows for the new memory stick.

    Best wishes and come back to tell us the news!
      My Computer


  9. Posts : 5
    Windows 7 64bit
    Thread Starter
       #9

    Sorry for long time break.. But nothing really changed, I requested a RMA, but they didn't detect any problems, just suggested overwrite Windows. Well as soon as I overwrite windows I got BSOD. After like 2 days later I had no BSODs dunno why and until yesterday everything was good, I removed some of unused programs and BSODs just came back.

    P.S. Shop manager said that this error could be because of electricity voltage, some old houses have that and this could be the problem. Could it be?
      My Computer


 

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