Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Explorer stops working

12 Jun 2011   #1
aw22

Windows 7 Ultimate x64 Service Pack 1
 
 
Windows Explorer stops working

I have problem.. everytime when I try to access to Local Disk ( F: ) I get "Windows Explorer has stopped working".. before it happened, I opened folder in Full screen mode and PC kinda freezed. And when it didnt go back to normal. I did Force Shut Down.. and now this problem.. why? I kinda can access to other Local Disk(s).. and also PC kinda got slower then it was before.


Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.5592
Fault Module Timestamp: 4d2beab3
Exception Code: c0000005
Exception Offset: 000000000001de00
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1035
Additional Information 1: ea46
Additional Information 2: ea467c3860b308a8f375b7dbc4331705
Additional Information 3: bb3c
Additional Information 4: bb3ccec123b4019c3d9a06be21f94ff4

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


My System SpecsSystem Spec
.

12 Jun 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

* I'm curious -
1.Have you any System Restore points created PRIOR to this happening?
2.Have you experienced any BSOD's?

Some troubleshooting steps you might care to consider.

* Try a clean boot, or boot into safe mode.
Does the behavior persist?

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Start your computer in safe mode

* Run DiskCleanup
Start - All Programs - Accessories - System Tools - Disk Cleanup

* How to Repair Windows 7 System Files with System File Checker

SFC /SCANNOW Command - System File Checker

* Then run checkdisk (chkdsk).
Disk Check
My System SpecsSystem Spec
12 Jun 2011   #3
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

hi and Welcome, do you have a Virtual Machine running or are you using IncrediMail? These can cause this error.
My System SpecsSystem Spec
.


12 Jun 2011   #4
aw22

Windows 7 Ultimate x64 Service Pack 1
 
 

I dont have any BSOD so far.. I dont have Virtual Machine or IncrediMail..
I'm going to try System Restore.. hope it works

EDIT:
System Restore didnt work..
My System SpecsSystem Spec
12 Jun 2011   #5
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

To enter BIOS (setup) on HP, usually press F1, F10, or F11 during the start-up when it shows the HP logo.

Did you try the other steps JMH posted?
My System SpecsSystem Spec
13 Jun 2011   #6
aw22

Windows 7 Ultimate x64 Service Pack 1
 
 

Safe Mode seems fine.. but it didnt find any Local Disk after I had accesses to Local Disk (F: )
I also used "Check Disk" fix file system and after that Scan for and attempt recovery of bad sectors.. here was no problem found and scan was successfull.. but I still get it..
I also tried "How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7".. It didnt help.
I'm gonna try now "SFC /SCANNOW Command - System File Checker"... hope that will help

EDIT:
I did sfc /scannow.. Its seems it was unable to fix few file.
My System SpecsSystem Spec
13 Jun 2011   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

The last part says -
2011-06-13 11:09:33, Info CSI 00000301 [SR]
Verify and Repair Transaction completed.

All files and registry keys listed in this transaction have been successfully repaired


Go into event viewer (type eventvwr in search).
Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

My System SpecsSystem Spec
13 Jun 2011   #8
aw22

Windows 7 Ultimate x64 Service Pack 1
 
 

But I still get.. well I tried to access to Local Disk F:.. I was able to access to a folder but it was ~1min and PC freezed for little bit after that Windows Explorer did restart and now when I try to access F: I get error window that "windows has stopped working".. what should I do??..
My System SpecsSystem Spec
13 Jun 2011   #9
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Start your computer in Safe Mode and check out Event Viewer as per my Post 7 above.
My System SpecsSystem Spec
13 Jun 2011   #10
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

My System SpecsSystem Spec
Reply

 Windows Explorer stops working




Thread Tools





Similar help and support threads
Thread Forum
Windows 7 Explorer stops working
Most of the time when I right click on a folder either in C: or F: which is a Seagate aux drive, Explorer stops working (drop down window message "Windows Explorer stopped working" and next message "W Explorer restarts"). I have to start Explorer again from the Taskbar. It means that I do not get a...
General Discussion
Windows Explorer Stops working
I boot up and I can get into Computer and Control Panel just fine. After several minutes I can no longer get into them. I go into Task Manager and I see several explorer tasks backed up. I have taken a dump of them. I have deinstalled AVG I have deinstalled Internet Explorer 9 I...
BSOD Help and Support
Windows explorer stops working in control panel
Just installed windows 7 today everything seems to be going fine apart from a few usb modem driver & blue screen issues from that. I have one other strange problem If I navigate backwards and forwards a few times in control panel windows explorer stops working. That annoying box comes up and tells...
General Discussion
Help! Windows Explorer Stops working!
I installed the win7 theme changer. I patched the three files and downloaded a custom theme. Then whenever I wind to mycomputer, I get a message saying: Windows Explorer Stopped working. How can I fix this? I am on win7 RC EDIT: Fixed Thanks
Customization
Windows Explorer Stops Working
Does anyone else have a problem with Windows explorer stopping and not working at times? I also wanted to ask how I could let the builders of Windows 7 know about this problem? I am using build 7100 and don't know if there is an update yet. Thanks! -Scott
General Discussion
windows explorer stops working
hello all i got this msg when access some folder? that windows explorer stop working and its close down my all active windows? i am using win7 thanks in advance
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:43.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App