I have an almost new HP Pavilion dv7.
A week or so back I turned on my machine only to find it booted to an error screen which suggested Windows has failed to start then offering a 'Normal Restart' or 'System Repair' NO OTHER OPTIONS.
A Normal Start eventually brought me back to the same screen mentioned above. Next I selected 'System Repair'. The ONLY option now offered was 'System Restore'. With 'System Restore' selected a box appeared with about seven restore points. I tried them all in turn as each one I tried brought me to a screen stating that SYSTEM PROTECTION needed to be turned on for drive 'C'. Then returning me to 'Select a Restore Point'.
Intending to turn on 'System Restore' through 'Safe Mode'. I tried to get into 'Safe Mode' using 'f8' on a reboot to no avail. The above action takes place. 'Safe Mode' is NOT available.
At present the machine has decided on its own to boot up in 'HP Quick Web' which works. I don't even get any error messages now (re above), the 'Return to Windows OS' button goes through a process including 'Starting Windows' before returning to 'Quick Web'. NOW I can't even get out of Quick Web.
I feel sure that I could get the machine to boot into 'DOS' (where I first learned computers) IF I manage that, does anyone know how to edit the registry IN DOS to turn on 'System Restore'? The registry is a complete mystery to me anyway.
I would like to add, that I NEVER run my machine with retore turned off, it has saved me many times. Whatever I have picked up seems to have turned it off and made all the other recovery processes unavailable. It has done a lot of damage. Before this happened I had been using a 'Free' disc from 'Windows Secrets' I can only assume that that may have had a bad influence on my machine.
I need my machine up and running again as there is a lot of stuff on there I need to use and don't want to loose. I did remove the HD and copy off all the docs an jpg's etc I have composed, at that point a Virus check revealed no problems.
I can revert to the factory defalt or even reinstall windows from HP supplied support partition, but I would rather go the way of 'System Restore' if I can.
I really need assistance. Please!!