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Windows 7: WMP causes BSOD?


13 Jun 2011   #1

Windows 7 Professional 32-bit
 
 
WMP causes BSOD?

My computer crashes nearly once every day and I suspect it's because of WMP. Can someone help me analyze the dumps attached?

Many thanks!


My System SpecsSystem Spec
.

13 Jun 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by bajjuri6 View Post
My computer crashes nearly once every day and I suspect it's because of WMP. Can someone help me analyze the dumps attached?

Many thanks!
Hi.
Ur minidumps point to USBPORT.SYS,nvlddmkm.sys
First please...
Download CCleaner - Optimization and Cleaning - Free Download
Download MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
Download the most updated software driver for ur nvidia graphic card. Drivers - Download NVIDIA Drivers
Download the most updated network drivers for ur system.
--------------------
Uninstall AVG from ur system,clean any remaining fragments with ccleaner,restart,install MSE.
Uninstall nvidia software/driver,clean with ccleaner,restart,install the new software/driver.
Unistall all network software/drivers(wireless card etc),again clean with ccleaner,install the new network drivers.
My System SpecsSystem Spec
Reply

 WMP causes BSOD?




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