WMP causes BSOD?


  1. bajjuri6
    Posts : 1
    Windows 7 Professional 32-bit
       New #1

    WMP causes BSOD?


    My computer crashes nearly once every day and I suspect it's because of WMP. Can someone help me analyze the dumps attached?

    Many thanks!
      My Computer
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  3. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #2

    bajjuri6 said:
    My computer crashes nearly once every day and I suspect it's because of WMP. Can someone help me analyze the dumps attached?

    Many thanks!
    Hi.
    Ur minidumps point to USBPORT.SYS,nvlddmkm.sys
    First please...
    Download CCleaner - Optimization and Cleaning - Free Download
    Download MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
    Download the most updated software driver for ur nvidia graphic card. Drivers - Download NVIDIA Drivers
    Download the most updated network drivers for ur system.
    --------------------
    Uninstall AVG from ur system,clean any remaining fragments with ccleaner,restart,install MSE.
    Uninstall nvidia software/driver,clean with ccleaner,restart,install the new software/driver.
    Unistall all network software/drivers(wireless card etc),again clean with ccleaner,install the new network drivers.
    Last edited by panais; 13 Jun 2011 at 17:05.
      My Computer
    Quote Quote

 

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