Quote: Originally Posted by LazyAzn
Hi iv'e been having Stop 0x0000003B on a HP Pavilion dv6 everyday once or twice and tried everything to fix it but nothing is working
Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64 bit
- the original installed OS on the system? windows 7 home premium
- an OEM or full retail version? OEM
- What is the age of system (hardware)? 2 months
- What is the age of OS installation (have you re-installed the OS?) havent reinstalled
Hi and welcome to SF
Ur minidumps points to dxgkrnl.sys error propably cause from MapleStory.exe.
So please do the follow steps,
Download and install CCleaner - Optimization and Cleaning - Free Download
Download MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
Download the newest ati catalyst AMD Graphics Drivers & Software
Uninstall MapleStory games,clean registry with ccleaner,restart.
Unistall AVAST,clean registry with ccleaner,restart,install MSE,restart.
Unistall ati catalyst,clean registry with ccleaner,restart,install the new catalyst,restart.
Wait and post back with ANY results!