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Windows 7: BSOD daily


13 Jun 2011   #1

windows 7 home premium 64 bit
 
 
BSOD daily

Hi iv'e been having Stop 0x0000003B on a HP Pavilion dv6 everyday once or twice and tried everything to fix it but nothing is working

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64 bit
- the original installed OS on the system? windows 7 home premium
- an OEM or full retail version? OEM
- What is the age of system (hardware)? 2 months
- What is the age of OS installation (have you re-installed the OS?) havent reinstalled


My System SpecsSystem Spec
.

14 Jun 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by LazyAzn View Post
Hi iv'e been having Stop 0x0000003B on a HP Pavilion dv6 everyday once or twice and tried everything to fix it but nothing is working

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64 bit
- the original installed OS on the system? windows 7 home premium
- an OEM or full retail version? OEM
- What is the age of system (hardware)? 2 months
- What is the age of OS installation (have you re-installed the OS?) havent reinstalled
Hi and welcome to SF
Ur minidumps points to dxgkrnl.sys error propably cause from MapleStory.exe.
So please do the follow steps,
Download and install CCleaner - Optimization and Cleaning - Free Download
Download MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
Download the newest ati catalyst AMD Graphics Drivers & Software
Uninstall MapleStory games,clean registry with ccleaner,restart.
Unistall AVAST,clean registry with ccleaner,restart,install MSE,restart.
Unistall ati catalyst,clean registry with ccleaner,restart,install the new catalyst,restart.
Update directX.
---------------
Wait and post back with ANY results!
My System SpecsSystem Spec
15 Jun 2011   #3

windows 7 home premium 64 bit
 
 

Ty i had just finished doing all those things and havent seen a BSOD yet and was wondering if i can reinstall maplestory?
My System SpecsSystem Spec
.


15 Jun 2011   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by LazyAzn View Post
Ty i had just finished doing all those things and havent seen a BSOD yet and was wondering if i can reinstall maplestory?
Maple Story has a lot of incompatibilities with Windows 7.
If you install it you may get more BSODs
My System SpecsSystem Spec
15 Jun 2011   #5

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by LazyAzn View Post
Ty i had just finished doing all those things and havent seen a BSOD yet and was wondering if i can reinstall maplestory?
Thats good news
If you reinstall it you may have again a BSOD.
If you can't live without maplestory ........
.....Then reinstall it <---< (THAT IS NOT RECOMMENDED) and try to start the game in compatibility mode,how?right click in game shortcut and (view attachment).
If you have take the risk and have new BSOD,again uninstall maplestory,and again clean with ccleaner.
---------------
And again please post back with any results
My System SpecsSystem Spec
21 Jun 2011   #6

windows 7 home premium 64 bit
 
 

got a 0x0000001D BSOD and im guessing maplestory is causing the problem
My System SpecsSystem Spec
Reply

 BSOD daily




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