BSOD daily


  1. Posts : 3
    windows 7 home premium 64 bit
       #1

    BSOD daily


    Hi iv'e been having Stop 0x0000003B on a HP Pavilion dv6 everyday once or twice and tried everything to fix it but nothing is working

    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? 64 bit
    - the original installed OS on the system? windows 7 home premium
    - an OEM or full retail version? OEM
    - What is the age of system (hardware)? 2 months
    - What is the age of OS installation (have you re-installed the OS?) havent reinstalled
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    LazyAzn said:
    Hi iv'e been having Stop 0x0000003B on a HP Pavilion dv6 everyday once or twice and tried everything to fix it but nothing is working

    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? 64 bit
    - the original installed OS on the system? windows 7 home premium
    - an OEM or full retail version? OEM
    - What is the age of system (hardware)? 2 months
    - What is the age of OS installation (have you re-installed the OS?) havent reinstalled
    Hi and welcome to SF :)
    Ur minidumps points to dxgkrnl.sys error propably cause from MapleStory.exe.
    So please do the follow steps,
    Download and install CCleaner - Optimization and Cleaning - Free Download
    Download MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
    Download the newest ati catalyst AMD Graphics Drivers & Software
    Uninstall MapleStory games,clean registry with ccleaner,restart.
    Unistall AVAST,clean registry with ccleaner,restart,install MSE,restart.
    Unistall ati catalyst,clean registry with ccleaner,restart,install the new catalyst,restart.
    Update directX.
    ---------------
    Wait and post back with ANY results!
      My Computer


  3. Posts : 3
    windows 7 home premium 64 bit
    Thread Starter
       #3

    Ty i had just finished doing all those things and havent seen a BSOD yet and was wondering if i can reinstall maplestory?
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    LazyAzn said:
    Ty i had just finished doing all those things and havent seen a BSOD yet and was wondering if i can reinstall maplestory?
    Maple Story has a lot of incompatibilities with Windows 7.
    If you install it you may get more BSODs
      My Computer


  5. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #5

    LazyAzn said:
    Ty i had just finished doing all those things and havent seen a BSOD yet and was wondering if i can reinstall maplestory?
    Thats good news :)
    If you reinstall it you may have again a BSOD.
    If you can't live without maplestory ........
    .....Then reinstall it <---< (THAT IS NOT RECOMMENDED) and try to start the game in compatibility mode,how?right click in game shortcut and (view attachment).
    If you have take the risk and have new BSOD,again uninstall maplestory,and again clean with ccleaner.
    ---------------
    And again please post back with any results
      My Computer


  6. Posts : 3
    windows 7 home premium 64 bit
    Thread Starter
       #6

    got a 0x0000001D BSOD and im guessing maplestory is causing the problem
      My Computer


 

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