Intermittent BSOD

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  1. Posts : 13
    Window 7 Home Premium 32
       #1

    Intermittent BSOD


    All,

    I have been getting intermittent BSOD, mainly when searching the internet. I also think some of them are happening when the PC is sleeping. I have not installed any new devices and I have run the memory test and it passed 6 times with no errors.

    I am trying to attach my minidump files, but I don't have access to them even thought I have taken ownership of them ? As soon as I figure that out I will upload them

    My OS is a Upgrade from Vista.

    Any help on this would be greatly appreciated.
      My Computer


  2. Posts : 4
    Win7 ultimate x64
       #2

    To attach the minidump files you need to copy them into a zip folder.
    Just create a new compressed folder on your desktop then copy the minidumps into it.

    On a side note, if its in Internet explorer, try a new browser. I like chrome.
    Also try turning off any add-ons or extra toolbars, one because they could be causing the issue, two because the toolbars increase load time for the browser.
      My Computer


  3. Posts : 13
    Window 7 Home Premium 32
    Thread Starter
       #3

    Yeah, sorry I mainly use Firefox and it usually crashes while using it. ALso I have tried to compress the files and it keeps saying I don't have permission. I have tried to take onwership of the files and it say I still don't have access.
      My Computer


  4. Posts : 13
    Window 7 Home Premium 32
    Thread Starter
       #4

    Here are my 2 recent DMB Files..... Any help would be greatly appreciated
      My Computer


  5. Posts : 13
    Window 7 Home Premium 32
    Thread Starter
       #5

    anyone ?
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    Hello,

    The June 8 dump mentioned Norton as a probable cause. Uninstall that completely for now, and use MSE until the BSODs are fixed.

    Virus, Spyware & Malware Protection | Microsoft Security Essentials

    Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

    Also, run driver verifier: Driver Verifier - Enable and Disable

    When you get more BSODs, please create a new jcgriff2 report and upload it.

    ...Summary of the dumps:
    Code:
    
    Built by: 7600.16792.x86fre.win7_gdr.110408-1633
    Debug session time: Wed Jun  8 20:29:41.969 2011 (UTC - 4:00)
    System Uptime: 0 days 3:38:46.966
    *** WARNING: Unable to verify timestamp for dxgmms1.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x50_dxgmms1+1ff37
    BiosReleaseDate = 06/10/2008
    SystemProductName = GN706AA-ABA a6242n
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16792.x86fre.win7_gdr.110408-1633
    Debug session time: Wed Jun  8 16:34:03.508 2011 (UTC - 4:00)
    System Uptime: 0 days 0:06:06.521
    *** WARNING: Unable to verify timestamp for Ntfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    *** WARNING: Unable to verify timestamp for fltmgr.sys
    *** ERROR: Module load completed but symbols could not be loaded for fltmgr.sys
    *** WARNING: Unable to verify timestamp for SRTSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSP.SYS
    *** WARNING: Unable to verify timestamp for NAVEX15.SYS
    *** ERROR: Module load completed but symbols could not be loaded for NAVEX15.SYS
    BUGCHECK_STR:  0x19_3
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  TrustedInstall
    FAILURE_BUCKET_ID:  0x19_3_SRTSP+3ccd4
    BiosReleaseDate = 06/10/2008
    SystemProductName = GN706AA-ABA a6242n
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


  7. Posts : 13
    Window 7 Home Premium 32
    Thread Starter
       #7

    So are you saying go with no security or Antivirus software ?
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #8

    No, I'm suggesting using MSE (Microsoft Security Essentials) until the BSODs are fixed.

    Link to MSE: Virus, Spyware & Malware Protection | Microsoft Security Essentials
      My Computer


  9. Posts : 13
    Window 7 Home Premium 32
    Thread Starter
       #9

    Here is my BSOD from yesterday
      My Computer


  10. Posts : 13
    Window 7 Home Premium 32
    Thread Starter
       #10

    Ok I uninstalled Norton and installed MSE along with SP1 and other windows updates. and here are the 3 BSOD I received today.

    Please help this is getting annoying
      My Computer


 
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