BSOD - BCCode 124, help with minidump?


  1. Posts : 6
    Windows 7 Professional x64
       #1

    BSOD - BCCode 124, help with minidump?


    Hello! The motherboard of my previous computer died, so I replaced. I added the new MoBo and two new graphics cards (SLIed) and the processor. I reinstalled the operating system (OEM version), updates, and the hardrive read without a hitch. However, during random times of either gaming, or surfing the web my computer would restart. I opted for it not to restart, and then began to receive the blue screens. I have als collected minidump files, all of which give the same BCCode of 124 (which I think is hardware/driver related). My computerdoes not run hot, has ample amount of power and runs smoothly other than that. Startup time seems to be getting a little slower as well, even though I've been disk cleaning defrag, anti virus scanning, and spyware searching - I think it may be related to the error.

    Attached is the sipped minidump.
    Here is the initial information of the minidump:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA80082D5028
    BCP3: 00000000FE000000
    BCP4: 0000000002000102
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\061611-51328-01.dmp
    C:\Users\Nigel\AppData\Local\Temp\WER-135500-0.sysdata.xml
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    You are getting a hardware failure error, your CPU may be the cause
    Stop 0x124 - what it means and what to try
       Information
    Run Prime 95 again to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.

    You have an old driver that dates back to 2003
    This driver is associated to a Biostar software, remove this software
    Code:
    BIOS64.sys        fffff880`043b3000    fffff880`043bb000    0x00008000    0x3ee27f50    08/06/2003 04:12:00
    Upgrade to the latest version of Norton, your current version is obsolete
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80082d5028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000fe000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000002000102, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff880`0316ca58 fffff800`02e1da3b : 00000000`00000124 00000000`00000000 fffffa80`082d5028 00000000`fe000000 : nt!KeBugCheckEx
    fffff880`0316ca60 fffff800`02fe1563 : 00000000`00000001 fffffa80`07e51ea0 00000000`00000000 fffffa80`07e51ef0 : hal!HalBugCheckSystem+0x1e3
    fffff880`0316caa0 fffff800`02e1d700 : 00000000`00000728 fffffa80`07e51ea0 fffff880`0316ce30 fffff880`0316ce00 : nt!WheaReportHwError+0x263
    fffff880`0316cb00 fffff800`02e1d052 : fffffa80`07e51ea0 fffff880`0316ce30 fffffa80`07e51ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`0316cc50 fffff800`02e1cf0d : 00000000`00000004 00000000`00000001 fffff880`0316ceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`0316cc90 fffff800`02e10e88 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`0316ccc0 fffff800`02ed25ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`0316ccf0 fffff800`02ed2453 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`0316ce30 fffff800`02f0a36f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`04d4ffd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxFlushEntireTb+0x77
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #3

    I have done a few things have have not really done anything, sadly. I have deleted the BIOS64, updated Norton, and have done 2/3 CPU tests which have not encountered errors so far, I will post all 3 tomorrow. Recent developments have caused greater problems, but I think they have narrows the possibilities as what the problem could be...

    I decided to update the drivers for my 2 SLIed Zotac 9800GT 1GB graphic cards. I restarted after, and it continuously restarted over and over before login. I went into safemode, uninstalled the driver, then replaced them with a single different graphics card. Installed the driver, reset, was fine until I experienced the usually blue screen after about 2-3 hours after I was switching to another game. I then thought it was not the graphics card or driver at all since I still got the blue screen, so I uninstalled the driver, replaced with my 2 new graphcs cards. Installed their drivers, rstarted, everything was fine... I then enabled SLI, I restarted again. And now it is continously restarting before login. Somehow the SLI is making it worse, even though they were SLIed before the update?

    This is quite frusterating... Ill have the CPU reports and a few updated blue screen minidumps tomorrow. Thanks for any help.
      My Computer


  4. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #4

    Ok, I now know what the problem is, but I do not know how to fix it. When begining my blend CPU tourcher test, I noticed temperatures got to 90C, after idling at 30-40. I turned it off, and tried it on the past tests (which I got a max temp of only 73C) and again, got in the 90s. I shut down my computer, and checked the CPU fan, turned it back on, saw it was running. I opened CPU temp on startup... 105C. I shut it down pronto. What is causing such hightemp fromhe CPU? Not only that, but it fluctuates as the test temps were different. the SLIed graphics cards? A virused hard drive? A bad motherboard? I have no clue. I am going to be getting a cooler, but there is no way I should be reaching those temps on startup.
      My Computer


  5. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #5

    Tursk said:
    Ok, I now know what the problem is, but I do not know how to fix it. When begining my blend CPU tourcher test, I noticed temperatures got to 90C, after idling at 30-40. I turned it off, and tried it on the past tests (which I got a max temp of only 73C) and again, got in the 90s. I shut down my computer, and checked the CPU fan, turned it back on, saw it was running. I opened CPU temp on startup... 105C. I shut it down pronto. What is causing such hightemp fromhe CPU? Not only that, but it fluctuates as the test temps were different. the SLIed graphics cards? A virused hard drive? A bad motherboard? I have no clue. I am going to be getting a cooler, but there is no way I should be reaching those temps on startup.
    Seems to be bad cooling, add new thermal paste and get a better cooling system :)
      My Computer


  6. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #6

    Ok! After I do that i'll state if it worked. Thanks a lot for your help.
      My Computer


  7. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #7

    Ok, so the restarting problem has been fixed after cleaning and applying new thermal paste, I am still getting blue screens though. Here are my results for Prime95 in word for the small, large, and blend, respectively.
      My Computer


  8. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #8

    I am still getting blue screens, here are more minidump files. They seem to happen a lot right after loading screens (but not limited to). Hope something can be found. Thanks.
      My Computer


  9. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #9

    Still a hardware issue, as a last resort update the mobo BIOS
    BIOSTAR :: T5XE CFX-SLI :: BIOS

    If that doesn't work RMA the board
      My Computer


 

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