BSODs and freezes

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  1. Posts : 21
    Windows 7 64 bits
       #1

    BSODs and freezes


    The messages on my BSODs are generally memory_management and system_exception

    System Spec:

    AMD Athlon II X4 620
    4 GB RAM Corsair XMS3 CM3X2G1600C9
    HD 500 GB and 160 GB

    Windows 7 64 bits - retail
    Hardware is 1 and 1/2 year old
    Windows was installed when PC bought
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    eberdocarmo said:
    The messages on my BSODs are generally memory_management and system_exception

    System Spec:

    AMD Athlon II X4 620
    4 GB RAM Corsair XMS3 CM3X2G1600C9
    HD 500 GB and 160 GB

    Windows 7 64 bits - retail
    Hardware is 1 and 1/2 year old
    Windows was installed when PC bought
    Hi,welcome to SF :)
    The folder you uploaded has no minidump in.
    Please follow this steps https://www.sevenforums.com/crashes-d...tructions.html
    The location of the Minidump folder is C:\Windows,find the folder,zip it and upload it here.
      My Computer


  3. Posts : 21
    Windows 7 64 bits
    Thread Starter
       #3

    Hello,

    I have done the steps listed here:
    https://www.sevenforums.com/crashes-d...tructions.html

    I need to do other steps?
      My Computer


  4. Posts : 21
    Windows 7 64 bits
    Thread Starter
       #4

    I have checked the Minidump folder inside Windows folder and there is nothing inside it.
      My Computer


  5. Posts : 1,360
    win7 ultimate / virtual box
       #5

    eberdocarmo said:
    Hello,

    I have done the steps listed here:
    https://www.sevenforums.com/crashes-d...tructions.html

    I need to do other steps?
    did you right click and run it as administrator as this is critical ?
      My Computer


  6. Posts : 21
    Windows 7 64 bits
    Thread Starter
       #6

    Now I have run as admin, and was generated a "minidump" folder under My Documents, but the folder is empty.
      My Computer


  7. Posts : 1,360
    win7 ultimate / virtual box
       #7

    eberdocarmo said:
    Now I have run as admin, and was generated a "minidump" folder under My Documents, but the folder is empty.
    ok to setup minidumps and stop the auto restart ...............
    Go to Start and type in sysdm.cpl and press Enter
    Click on the Advanced tab
    Click on the Startup and Recovery Settings button
    Ensure that Automatically restart is unchecked
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be found later
    Click OK twice to exit the dialogs, then reboot for the changes to take effect.

    also make sure you aren't clearing the mini dumps with a cleaner such as CCleaner
      My Computer


  8. Posts : 21
    Windows 7 64 bits
    Thread Starter
       #8

    Thanks a lot, I guess CCleaner is the problem. Now I will wait until the next BSOD and get the minidump files.
      My Computer


  9. Posts : 21
    Windows 7 64 bits
    Thread Starter
       #9

    My PC just had a BSOD of memory_management, and didnt reboot, because I did as told, and it says it saved the minidump, but I go to the C:/Windows/Miinidump folder and there is nothing there.
      My Computer


  10. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #10

    eberdocarmo said:
    My PC just had a BSOD of memory_management, and didnt reboot, because I did as told, and it says it saved the minidump, but I go to the C:/Windows/Miinidump folder and there is nothing there.
    This suggest a hardware failure, test your RAM. You need another computer to burn the test CD or USB stick
    RAM - Test with Memtest86+
      My Computer


 
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