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Windows 7: BSODs and freezes


16 Jun 2011   #1

Windows 7 64 bits
 
 
BSODs and freezes

The messages on my BSODs are generally memory_management and system_exception

System Spec:

AMD Athlon II X4 620
4 GB RAM Corsair XMS3 CM3X2G1600C9
HD 500 GB and 160 GB

Windows 7 64 bits - retail
Hardware is 1 and 1/2 year old
Windows was installed when PC bought


My System SpecsSystem Spec
.

16 Jun 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by eberdocarmo View Post
The messages on my BSODs are generally memory_management and system_exception

System Spec:

AMD Athlon II X4 620
4 GB RAM Corsair XMS3 CM3X2G1600C9
HD 500 GB and 160 GB

Windows 7 64 bits - retail
Hardware is 1 and 1/2 year old
Windows was installed when PC bought
Hi,welcome to SF
The folder you uploaded has no minidump in.
Please follow this steps http://www.sevenforums.com/crashes-d...tructions.html
The location of the Minidump folder is C:\Windows,find the folder,zip it and upload it here.
My System SpecsSystem Spec
16 Jun 2011   #3

Windows 7 64 bits
 
 

Hello,

I have done the steps listed here:
http://www.sevenforums.com/crashes-d...tructions.html

I need to do other steps?
My System SpecsSystem Spec
.


16 Jun 2011   #4

Windows 7 64 bits
 
 

I have checked the Minidump folder inside Windows folder and there is nothing inside it.
My System SpecsSystem Spec
16 Jun 2011   #5

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by eberdocarmo View Post
Hello,

I have done the steps listed here:
http://www.sevenforums.com/crashes-d...tructions.html

I need to do other steps?
did you right click and run it as administrator as this is critical ?
My System SpecsSystem Spec
16 Jun 2011   #6

Windows 7 64 bits
 
 

Now I have run as admin, and was generated a "minidump" folder under My Documents, but the folder is empty.
My System SpecsSystem Spec
17 Jun 2011   #7

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by eberdocarmo View Post
Now I have run as admin, and was generated a "minidump" folder under My Documents, but the folder is empty.
ok to setup minidumps and stop the auto restart ...............
Go to Start and type in sysdm.cpl and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that Automatically restart is unchecked
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be found later
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

also make sure you aren't clearing the mini dumps with a cleaner such as CCleaner
My System SpecsSystem Spec
17 Jun 2011   #8

Windows 7 64 bits
 
 

Thanks a lot, I guess CCleaner is the problem. Now I will wait until the next BSOD and get the minidump files.
My System SpecsSystem Spec
18 Jun 2011   #9

Windows 7 64 bits
 
 

My PC just had a BSOD of memory_management, and didnt reboot, because I did as told, and it says it saved the minidump, but I go to the C:/Windows/Miinidump folder and there is nothing there.
My System SpecsSystem Spec
18 Jun 2011   #10

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by eberdocarmo View Post
My PC just had a BSOD of memory_management, and didnt reboot, because I did as told, and it says it saved the minidump, but I go to the C:/Windows/Miinidump folder and there is nothing there.
This suggest a hardware failure, test your RAM. You need another computer to burn the test CD or USB stick
RAM - Test with Memtest86+
My System SpecsSystem Spec
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 BSODs and freezes




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