I'm not that great with computers so bear with me. I had this laptop since October and no problems have occured until now. In the last three days, my laptop has either completely frooze or BsoD, 5 times. This laptop was bought from store and I haven't done anything to it.
What do you have plugged into your usbports?
It seems the freeze is being cause by your system usb hub driver.
RtsUStor.sys
Realtek
I find it doubtful that particular driver is bad so let's have a look at what's plugged into the usb's.
Meanwhile run
SFC /SCANNOW Command - System File Checker
To make sure no core files have been damaged.
Debug info follows:
Code:NTFS_FILE_SYSTEM (24) If you see NtfsExceptionFilter on the stack then the 2nd and 3rd parameters are the exception record and context record. Do a .cxr on the 3rd parameter and then kb to obtain a more informative stack trace. Arguments: Arg1: 00000000001904fb Arg2: fffff8800a8735d8 Arg3: fffff8800a872e40 Arg4: fffff880016cd38a Debugging Details: ------------------ EXCEPTION_RECORD: fffff8800a8735d8 -- (.exr 0xfffff8800a8735d8) ExceptionAddress: fffff880016cd38a (Ntfs!NtfsCreateNewFile+0x000000000000039a) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff8800a872e40 -- (.cxr 0xfffff8800a872e40) rax=fffff8800a873a40 rbx=fffffa800443eb00 rcx=fffffa8004cb2240 rdx=0007000000015cdb rsi=fffffa8003fd51a0 rdi=0000000000000000 rip=fffff880016cd38a rsp=fffff8800a873810 rbp=fffffa8007c4e470 r8=fffff8800a873bf8 r9=fffff8800a873a30 r10=fffff8a00ba62e7c r11=fffff8a00ba62e7c r12=fffff8800a8f24b0 r13=0000000000000001 r14=fffff8a00411c140 r15=fffffa8004cb1180 iopl=0 nv up ei pl nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202 Ntfs!NtfsCreateNewFile+0x39a: fffff880`016cd38a ff15906ef8ff call qword ptr [Ntfs!_imp_FsRtlFindInTunnelCache (fffff880`01654220)] ds:002b:fffff880`01654220=0000000000180796 Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: firefox.exe CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f000e0 ffffffffffffffff FOLLOWUP_IP: Ntfs!NtfsCreateNewFile+39a fffff880`016cd38a ff15906ef8ff call qword ptr [Ntfs!_imp_FsRtlFindInTunnelCache (fffff880`01654220)] FAULTING_IP: Ntfs!NtfsCreateNewFile+39a fffff880`016cd38a ff15906ef8ff call qword ptr [Ntfs!_imp_FsRtlFindInTunnelCache (fffff880`01654220)] BUGCHECK_STR: 0x24 LAST_CONTROL_TRANSFER: from fffff880016b4e5f to fffff880016cd38a STACK_TEXT: fffff880`0a873810 fffff880`016b4e5f : fffffa80`03fd51a0 fffffa80`03fd51a0 fffff8a0`0fa2c001 00000000`00000000 : Ntfs!NtfsCreateNewFile+0x39a fffff880`0a873b50 fffff880`0162098d : fffffa80`03fd51a0 fffffa80`07c4e470 fffff880`0a8f24b0 fffffa80`07d2c000 : Ntfs!NtfsCommonCreate+0xecf fffff880`0a873d30 fffff800`02cc0587 : fffff880`0a8f2420 00000000`002e26a0 00000000`77a95270 00000000`00000000 : Ntfs!NtfsCommonCreateCallout+0x1d fffff880`0a873d60 fffff800`02cc0541 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KySwitchKernelStackCallout+0x27 fffff880`0a8f22f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: Ntfs!NtfsCreateNewFile+39a FOLLOWUP_NAME: MachineOwner MODULE_NAME: Ntfs IMAGE_NAME: Ntfs.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d79996d STACK_COMMAND: .cxr 0xfffff8800a872e40 ; kb FAILURE_BUCKET_ID: X64_0x24_Ntfs!NtfsCreateNewFile+39a BUCKET_ID: X64_0x24_Ntfs!NtfsCreateNewFile+39a Followup: MachineOwner --------- 0: kd> lm t n start end module name fffff800`00bcc000 fffff800`00bd6000 kdcom kdcom.dll Sat Feb 05 06:21:45 2011 (4D4D40D9) fffff800`02c0f000 fffff800`02c58000 hal hal.dll Mon Jul 13 20:27:36 2009 (4A5BDF08) fffff800`02c58000 fffff800`03234000 nt ntkrnlmp.exe Fri Apr 08 23:14:44 2011 (4D9FDD34) fffff880`00c17000 fffff880`00c5b000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:29:10 2009 (4A5BDF66) fffff880`00c5b000 fffff880`00c6f000 PSHED PSHED.dll Mon Jul 13 20:32:23 2009 (4A5BE027) fffff880`00c6f000 fffff880`00ccd000 CLFS CLFS.SYS Mon Jul 13 18:19:57 2009 (4A5BC11D) fffff880`00ccd000 fffff880`00d8d000 CI CI.dll Mon Jul 13 20:32:13 2009 (4A5BE01D) fffff880`00d8d000 fffff880`00dbc000 SCSIPORT SCSIPORT.SYS Mon Jul 13 19:01:04 2009 (4A5BCAC0) fffff880`00dbc000 fffff880`00dff000 ks ks.sys Wed Mar 03 22:32:25 2010 (4B8F37D9) fffff880`00e1d000 fffff880`00ec1000 Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F) fffff880`00ec1000 fffff880`00ed0000 WDFLDR WDFLDR.SYS Mon Jul 13 18:19:54 2009 (4A5BC11A) fffff880`00ed0000 fffff880`00ff7000 sptd sptd.sys Wed Apr 07 20:29:00 2010 (4BBD315C) fffff880`00ff7000 fffff880`01000000 WMILIB WMILIB.SYS Mon Jul 13 18:19:51 2009 (4A5BC117) fffff880`01000000 fffff880`0105c000 volmgrx volmgrx.sys Mon Jul 13 18:20:33 2009 (4A5BC141) fffff880`0105c000 fffff880`01076000 mountmgr mountmgr.sys Mon Jul 13 18:19:54 2009 (4A5BC11A) fffff880`01076000 fffff880`010b0000 fvevol fvevol.sys Fri Sep 25 21:34:26 2009 (4ABD7DB2) fffff880`010b0000 fffff880`010ca000 rassstp rassstp.sys Mon Jul 13 19:10:25 2009 (4A5BCCF1) fffff880`010cc000 fffff880`01123000 ACPI ACPI.sys Mon Jul 13 18:19:34 2009 (4A5BC106) fffff880`01123000 fffff880`0112d000 msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE) fffff880`0112d000 fffff880`0113a000 vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB) fffff880`0113a000 fffff880`0116d000 pci pci.sys Mon Jul 13 18:19:51 2009 (4A5BC117) fffff880`0116d000 fffff880`01182000 partmgr partmgr.sys Mon Jul 13 18:19:58 2009 (4A5BC11E) fffff880`01182000 fffff880`0118b000 compbatt compbatt.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6) fffff880`0118b000 fffff880`01197000 BATTC BATTC.SYS Mon Jul 13 18:31:01 2009 (4A5BC3B5) fffff880`01197000 fffff880`011ac000 volmgr volmgr.sys Mon Jul 13 18:19:57 2009 (4A5BC11D) fffff880`011ac000 fffff880`011dc000 CLASSPNP CLASSPNP.SYS Mon Jul 13 18:19:58 2009 (4A5BC11E) fffff880`011dc000 fffff880`011fd000 raspptp raspptp.sys Mon Jul 13 19:10:18 2009 (4A5BCCEA) fffff880`01200000 fffff880`0124c000 volsnap volsnap.sys Mon Jul 13 18:20:08 2009 (4A5BC128) fffff880`0124c000 fffff880`01286000 rdyboost rdyboost.sys Mon Jul 13 18:34:34 2009 (4A5BC48A) fffff880`01286000 fffff880`01490000 iaStor iaStor.sys Wed Mar 03 20:51:31 2010 (4B8F2033) fffff880`01490000 fffff880`01499000 atapi atapi.sys Mon Jul 13 18:19:47 2009 (4A5BC113) fffff880`01499000 fffff880`014c3000 ataport ataport.SYS Mon Jul 13 18:19:52 2009 (4A5BC118) fffff880`014c3000 fffff880`014ce000 amdxata amdxata.sys Tue May 19 12:56:59 2009 (4A12F2EB) fffff880`014ce000 fffff880`0151a000 fltmgr fltmgr.sys Mon Jul 13 18:19:59 2009 (4A5BC11F) fffff880`0151a000 fffff880`0152e000 fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481) fffff880`0152e000 fffff880`0158c000 msrpc msrpc.sys Mon Jul 13 18:21:32 2009 (4A5BC17C) fffff880`0158c000 fffff880`015ff000 cng cng.sys Mon Jul 13 18:49:40 2009 (4A5BC814) fffff880`0160f000 fffff880`017b1000 Ntfs Ntfs.sys Thu Mar 10 21:39:25 2011 (4D79996D) fffff880`017b1000 fffff880`017cb000 ksecdd ksecdd.sys Mon Jul 13 18:20:54 2009 (4A5BC156) fffff880`017cb000 fffff880`017dc000 pcw pcw.sys Mon Jul 13 18:19:27 2009 (4A5BC0FF) fffff880`017dc000 fffff880`017e6000 Fs_Rec Fs_Rec.sys Mon Jul 13 18:19:45 2009 (4A5BC111) fffff880`017e6000 fffff880`017fc000 disk disk.sys Mon Jul 13 18:19:57 2009 (4A5BC11D) fffff880`01800000 fffff880`0184a000 fwpkclnt fwpkclnt.sys Mon Jul 13 18:21:08 2009 (4A5BC164) fffff880`0184a000 fffff880`01852000 spldr spldr.sys Mon May 11 11:56:27 2009 (4A0858BB) fffff880`01852000 fffff880`01864000 mup mup.sys Mon Jul 13 18:23:45 2009 (4A5BC201) fffff880`01864000 fffff880`0186d000 hwpolicy hwpolicy.sys Mon Jul 13 18:19:22 2009 (4A5BC0FA) fffff880`0187f000 fffff880`01971000 ndis ndis.sys Mon Jul 13 18:21:40 2009 (4A5BC184) fffff880`01971000 fffff880`019d1000 NETIO NETIO.SYS Thu Apr 08 21:43:59 2010 (4BBE946F) fffff880`019d1000 fffff880`019fc000 ksecpkg ksecpkg.sys Fri Dec 11 00:03:32 2009 (4B21E0B4) fffff880`01a01000 fffff880`01bfe000 tcpip tcpip.sys Sun Apr 24 21:47:33 2011 (4DB4E0C5) fffff880`02200000 fffff880`02215000 lltdio lltdio.sys Mon Jul 13 19:08:50 2009 (4A5BCC92) fffff880`02215000 fffff880`02268000 nwifi nwifi.sys Mon Jul 13 19:07:23 2009 (4A5BCC3B) fffff880`02268000 fffff880`0227b000 ndisuio ndisuio.sys Mon Jul 13 19:09:25 2009 (4A5BCCB5) fffff880`0227b000 fffff880`02293000 rspndr rspndr.sys Mon Jul 13 19:08:50 2009 (4A5BCC92) fffff880`02309000 fffff880`02317000 monitor monitor.sys Mon Jul 13 18:38:52 2009 (4A5BC58C) fffff880`02317000 fffff880`02334000 usbccgp usbccgp.sys Mon Mar 28 22:32:29 2011 (4D9152CD) fffff880`02334000 fffff880`02335f00 USBD USBD.SYS Mon Mar 28 22:32:09 2011 (4D9152B9) fffff880`02336000 fffff880`02344000 hidusb hidusb.sys Mon Jul 13 19:06:22 2009 (4A5BCBFE) fffff880`02344000 fffff880`0235d000 HIDCLASS HIDCLASS.SYS Mon Jul 13 19:06:21 2009 (4A5BCBFD) fffff880`0235d000 fffff880`02365080 HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9) fffff880`02366000 fffff880`02374000 kbdhid kbdhid.sys Mon Jul 13 19:00:20 2009 (4A5BCA94) fffff880`02374000 fffff880`02381000 mouhid mouhid.sys Mon Jul 13 19:00:20 2009 (4A5BCA94) fffff880`02381000 fffff880`023ae200 usbvideo usbvideo.sys Wed Mar 03 22:40:57 2010 (4B8F39D9) fffff880`023af000 fffff880`023d2000 luafv luafv.sys Mon Jul 13 18:26:13 2009 (4A5BC295) fffff880`023d2000 fffff880`023f3000 WudfPf WudfPf.sys Mon Jul 13 19:05:37 2009 (4A5BCBD1) fffff880`02c00000 fffff880`02c4e000 mrxsmb10 mrxsmb10.sys Tue May 03 21:51:08 2011 (4DC0BF1C) fffff880`02c4e000 fffff880`02c71000 mrxsmb20 mrxsmb20.sys Tue May 03 21:51:05 2011 (4DC0BF19) fffff880`02cc7000 fffff880`02d8f000 HTTP HTTP.sys Mon Jul 13 18:22:16 2009 (4A5BC1A8) fffff880`02d8f000 fffff880`02dad000 bowser bowser.sys Tue Feb 22 23:15:06 2011 (4D6497DA) fffff880`02dad000 fffff880`02db7000 vwifimp vwifimp.sys Mon Jul 13 19:07:28 2009 (4A5BCC40) fffff880`02db7000 fffff880`02dcf000 mpsdrv mpsdrv.sys Mon Jul 13 19:08:25 2009 (4A5BCC79) fffff880`02dcf000 fffff880`02dfc000 mrxsmb mrxsmb.sys Tue May 03 21:51:06 2011 (4DC0BF1A) fffff880`02e00000 fffff880`02e51000 rdbss rdbss.sys Mon Jul 13 18:24:09 2009 (4A5BC219) fffff880`02e51000 fffff880`02e5d000 nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E) fffff880`02e5d000 fffff880`02e68000 mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE) fffff880`02e68000 fffff880`02e77000 discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E) fffff880`02e77000 fffff880`02e95000 dfsc dfsc.sys Tue Apr 26 21:57:39 2011 (4DB78623) fffff880`02e95000 fffff880`02ea6000 blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF) fffff880`02ea6000 fffff880`02ecc000 tunnel tunnel.sys Mon Jul 13 19:09:37 2009 (4A5BCCC1) fffff880`02ece000 fffff880`02f13000 netbt netbt.sys Mon Jul 13 18:21:28 2009 (4A5BC178) fffff880`02f13000 fffff880`02f1c000 wfplwf wfplwf.sys Mon Jul 13 19:09:26 2009 (4A5BCCB6) fffff880`02f1c000 fffff880`02f42000 pacer pacer.sys Mon Jul 13 19:09:41 2009 (4A5BCCC5) fffff880`02f42000 fffff880`02f58000 vwififlt vwififlt.sys Mon Jul 13 19:07:22 2009 (4A5BCC3A) fffff880`02f58000 fffff880`02f67000 netbios netbios.sys Mon Jul 13 19:09:26 2009 (4A5BCCB6) fffff880`02f67000 fffff880`02f82000 wanarp wanarp.sys Mon Jul 13 19:10:21 2009 (4A5BCCED) fffff880`02f82000 fffff880`02f96000 termdd termdd.sys Mon Jul 13 19:16:36 2009 (4A5BCE64) fffff880`02f96000 fffff880`02fb0000 SCDEmu SCDEmu.SYS Sun Nov 08 21:27:29 2009 (4AF78C21) fffff880`02fb0000 fffff880`02fd4000 rasl2tp rasl2tp.sys Mon Jul 13 19:10:11 2009 (4A5BCCE3) fffff880`02fd4000 fffff880`02fef000 raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9) fffff880`03c00000 fffff880`03c1e000 tdx tdx.sys Mon Jul 13 18:21:15 2009 (4A5BC16B) fffff880`03c1e000 fffff880`03c2b000 TDI TDI.SYS Mon Jul 13 18:21:18 2009 (4A5BC16E) fffff880`03c2b000 fffff880`03cb4000 afd afd.sys Sun Apr 24 21:43:58 2011 (4DB4DFEE) fffff880`03cb4000 fffff880`03ce3000 ndiswan ndiswan.sys Mon Jul 13 19:10:11 2009 (4A5BCCE3) fffff880`03ce3000 fffff880`03eed000 dump_iaStor dump_iaStor.sys Wed Mar 03 20:51:31 2010 (4B8F2033) fffff880`03f05000 fffff880`03f2f000 cdrom cdrom.sys Mon Jul 13 18:19:54 2009 (4A5BC11A) fffff880`03f2f000 fffff880`03f60000 MpFilter MpFilter.sys Tue Sep 14 19:19:28 2010 (4C901110) fffff880`03f60000 fffff880`03f69000 Null Null.SYS Mon Jul 13 18:19:37 2009 (4A5BC109) fffff880`03f69000 fffff880`03f70000 Beep Beep.SYS Mon Jul 13 19:00:13 2009 (4A5BCA8D) fffff880`03f70000 fffff880`03f7e000 vga vga.sys Mon Jul 13 18:38:47 2009 (4A5BC587) fffff880`03f7e000 fffff880`03fa3000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B) fffff880`03fa3000 fffff880`03fb3000 watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F) fffff880`03fb3000 fffff880`03fbc000 RDPCDD RDPCDD.sys Mon Jul 13 19:16:34 2009 (4A5BCE62) fffff880`03fbc000 fffff880`03fc5000 rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62) fffff880`03fc5000 fffff880`03fce000 rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63) fffff880`03fce000 fffff880`03fd9000 Msfs Msfs.SYS Mon Jul 13 18:19:47 2009 (4A5BC113) fffff880`03fd9000 fffff880`03fea000 Npfs Npfs.SYS Mon Jul 13 18:19:48 2009 (4A5BC114) fffff880`03fea000 fffff880`03ffc000 umbus umbus.sys Mon Jul 13 19:06:56 2009 (4A5BCC20) fffff880`04400000 fffff880`04446000 dxgmms1 dxgmms1.sys Tue Jan 25 22:22:12 2011 (4D3FA174) fffff880`04446000 fffff880`04457000 HECIx64 HECIx64.sys Thu Sep 17 14:54:16 2009 (4AB293E8) fffff880`04457000 fffff880`04468000 usbehci usbehci.sys Mon Mar 28 22:32:16 2011 (4D9152C0) fffff880`04468000 fffff880`044be000 USBPORT USBPORT.SYS Mon Mar 28 22:32:20 2011 (4D9152C4) fffff880`044be000 fffff880`044e2000 HDAudBus HDAudBus.sys Mon Jul 13 19:06:13 2009 (4A5BCBF5) fffff880`044e2000 fffff880`044ee000 ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8) fffff880`044f5000 fffff880`045e9000 dxgkrnl dxgkrnl.sys Tue Jan 25 22:22:56 2011 (4D3FA1A0) fffff880`045e9000 fffff880`045fe000 L1C62x64 L1C62x64.sys Sun Dec 20 21:46:06 2009 (4B2EEF7E) fffff880`04600000 fffff880`046b5000 CHDRT64 CHDRT64.sys Thu Apr 15 12:26:20 2010 (4BC74C3C) fffff880`046b5000 fffff880`046f2000 portcls portcls.sys Mon Jul 13 19:06:27 2009 (4A5BCC03) fffff880`046fd000 fffff880`04757000 usbhub usbhub.sys Mon Mar 28 22:32:44 2011 (4D9152DC) fffff880`04757000 fffff880`0476c000 NDProxy NDProxy.SYS Mon Jul 13 19:10:05 2009 (4A5BCCDD) fffff880`0476c000 fffff880`0478e000 drmk drmk.sys Mon Jul 13 20:01:25 2009 (4A5BD8E5) fffff880`0478e000 fffff880`04793200 ksthunk ksthunk.sys Mon Jul 13 19:00:19 2009 (4A5BCA93) fffff880`04794000 fffff880`047db000 IntcDAud IntcDAud.sys Wed Feb 03 07:38:31 2010 (4B697C57) fffff880`047db000 fffff880`047e9000 crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD) fffff880`047e9000 fffff880`047fc000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F) fffff880`04a03000 fffff880`053db3a0 igdkmd64 igdkmd64.sys Wed Mar 31 17:47:01 2010 (4BB3D0E5) fffff880`053dc000 fffff880`053f2000 AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0) fffff880`053f2000 fffff880`053fe000 Dxapi Dxapi.sys Mon Jul 13 18:38:28 2009 (4A5BC574) fffff880`05600000 fffff880`05667000 srv2 srv2.sys Thu Apr 28 22:12:51 2011 (4DBA2CB3) fffff880`056e8000 fffff880`0578e000 peauth peauth.sys Mon Jul 13 20:01:19 2009 (4A5BD8DF) fffff880`0578e000 fffff880`05799000 secdrv secdrv.SYS Wed Sep 13 08:18:38 2006 (4508052E) fffff880`05799000 fffff880`057c6000 srvnet srvnet.sys Thu Apr 28 22:12:35 2011 (4DBA2CA3) fffff880`057c6000 fffff880`057d8000 tcpipreg tcpipreg.sys Mon Jul 13 19:09:49 2009 (4A5BCCCD) fffff880`057d8000 fffff880`057e1000 WinFLdrv WinFLdrv.sys Wed Nov 18 07:05:58 2009 (4B03F136) fffff880`05800000 fffff880`0584f000 Apfiltr Apfiltr.sys Wed Apr 14 23:40:07 2010 (4BC698A7) fffff880`0584f000 fffff880`0585e000 mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116) fffff880`0585e000 fffff880`05866000 UBHelper UBHelper.sys Mon Apr 27 03:48:19 2009 (49F57153) fffff880`05866000 fffff880`0586e000 NTIDrvr NTIDrvr.sys Tue Mar 24 22:09:39 2009 (49C9A073) fffff880`0586e000 fffff880`05877000 wmiacpi wmiacpi.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6) fffff880`05877000 fffff880`05887000 CompositeBus CompositeBus.sys Mon Jul 13 19:00:33 2009 (4A5BCAA1) fffff880`05887000 fffff880`05888480 swenum swenum.sys Mon Jul 13 19:00:18 2009 (4A5BCA92) fffff880`05891000 fffff880`05b80000 bcmwl664 bcmwl664.sys Mon Mar 22 22:08:39 2010 (4BA830B7) fffff880`05b80000 fffff880`05b8d000 vwifibus vwifibus.sys Mon Jul 13 19:07:21 2009 (4A5BCC39) fffff880`05b8d000 fffff880`05b91500 CmBatt CmBatt.sys Mon Jul 13 18:31:03 2009 (4A5BC3B7) fffff880`05b92000 fffff880`05bb0000 i8042prt i8042prt.sys Mon Jul 13 18:19:57 2009 (4A5BC11D) fffff880`05bb0000 fffff880`05bbf000 kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116) fffff880`05bbf000 fffff880`05be5d00 Impcd Impcd.sys Fri Feb 26 17:32:11 2010 (4B8859FB) fffff880`05be6000 fffff880`05bfc000 intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD) fffff880`0680d000 fffff880`068a2000 srv srv.sys Thu Apr 28 22:13:05 2011 (4DBA2CC1) fffff880`068a2000 fffff880`068b7000 NisDrvWFP NisDrvWFP.sys Tue Sep 14 19:20:25 2010 (4C901149) fffff880`068f5000 fffff880`06949000 udfs udfs.sys Mon Jul 13 18:23:37 2009 (4A5BC1F9) fffff880`06949000 fffff880`06954000 asyncmac asyncmac.sys Mon Jul 13 19:10:13 2009 (4A5BCCE5) fffff880`069e4000 fffff880`069f4000 MpNWMon MpNWMon.sys Tue Sep 14 19:19:30 2010 (4C901112) fffff960`00040000 fffff960`00352000 win32k win32k.sys Fri May 27 22:06:29 2011 (4DE066B5) fffff960`00590000 fffff960`0059a000 TSDDD TSDDD.dll unavailable (00000000) fffff960`00780000 fffff960`007a7000 cdd cdd.dll Wed Jan 26 00:31:34 2011 (4D3FBFC6) fffff960`00810000 fffff960`00871000 ATMFD ATMFD.DLL Fri Feb 18 22:13:38 2011 (4D5F4372) Unloaded modules: fffff880`068b7000 fffff880`068f5000 RtsUStor.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0003E000 fffff880`069a6000 fffff880`069e4000 RtsUStor.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0003E000 fffff880`06968000 fffff880`069a6000 RtsUStor.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0003E000 fffff880`06966000 fffff880`06968000 MSPQM.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00002000 fffff880`06928000 fffff880`06966000 RtsUStor.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0003E000 fffff880`068b7000 fffff880`06928000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00071000 fffff880`02307000 fffff880`02309000 USBD.SYS Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00002000 fffff880`022c9000 fffff880`02307000 RtsUStor.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0003E000 fffff880`0186d000 fffff880`0187b000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000E000 fffff880`03ce8000 fffff880`03ef2000 dump_iaStor. Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0020A000 fffff880`03ef2000 fffff880`03f05000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00013000
I have a Logitech Wireless Mouse plugged into the USB Port. I had the mouse for a bit now. Maybe since January.
Okay. I just did the Scannow thing and it says that it "did not find any integrity violations". I can upload the screenshot if needed.
No DMP file included try this method.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
Now it's pointing to memory problems, this is interesting, anyhow you can let this run overnight to check for memory problems RAM - Test with Memtest86+
Code:MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000041287, The subtype of the bugcheck. Arg2: 00000000000024d1 Arg3: 0000000000000000 Arg4: 0000000000000000 Debugging Details: ------------------ BUGCHECK_STR: 0x1a_41287 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: plugin-contain CURRENT_IRQL: 0 TRAP_FRAME: fffff880088f1870 -- (.trap 0xfffff880088f1870) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=ffffffffffffffff rbx=0000000000000000 rcx=00000000000004d1 rdx=fffff8a002d3f044 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80002c91a0b rsp=fffff880088f1a00 rbp=0000000000000000 r8=000000006aa22000 r9=fffffa8009624320 r10=0000000000000000 r11=fffff70001080000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz ac po cy nt!MiQueryAddressState+0x17b: fffff800`02c91a0b 483bc1 cmp rax,rcx Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002c6fb9a to fffff80002cc3700 STACK_TEXT: fffff880`088f1708 fffff800`02c6fb9a : 00000000`0000001a 00000000`00041287 00000000`000024d1 00000000`00000000 : nt!KeBugCheckEx fffff880`088f1710 fffff800`02cc17ee : 00000000`00000000 00000000`00000000 ded00000`2cb15000 80000000`2cb15121 : nt! ?? ::FNODOBFM::`string'+0x42b65 fffff880`088f1870 fffff800`02c91a0b : fffff880`00961000 00000000`00000000 00000000`00000000 03700000`655fe025 : nt!KiPageFault+0x16e fffff880`088f1a00 fffff800`02c917da : fffffa80`08b10ae0 fffffa80`09624320 fffffa80`09624320 00000000`6aa21000 : nt!MiQueryAddressState+0x17b fffff880`088f1a50 fffff800`02fa97c8 : 00000000`00000020 00000000`6aa22000 fffffa80`08b10ae0 00000000`00000000 : nt!MiQueryAddressSpan+0xaa fffff880`088f1ac0 fffff800`02cc2953 : ffffffff`ffffffff fffffa80`083f6810 00000000`003eedf8 00000000`0011e058 : nt!NtQueryVirtualMemory+0x386 fffff880`088f1bb0 00000000`77acf8ea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`0011e038 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77acf8ea STACK_COMMAND: kb FOLLOWUP_IP: nt! ?? ::FNODOBFM::`string'+42b65 fffff800`02c6fb9a cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+42b65 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4d9fdd34 FAILURE_BUCKET_ID: X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+42b65 BUCKET_ID: X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+42b65 Followup: MachineOwner ---------
It actually just happened again... With a different BSOD message...
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.
They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.
Use this SPTD uninstaller DuplexSecure - Downloads
when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.
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