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Windows 7: Freezing and BSoD

19 Jun 2011   #1

Windows 7 x64
 
 
Freezing and BSoD

I'm not that great with computers so bear with me. I had this laptop since October and no problems have occured until now. In the last three days, my laptop has either completely frooze or BsoD, 5 times. This laptop was bought from store and I haven't done anything to it.

My System SpecsSystem Spec
.

19 Jun 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

What do you have plugged into your usbports?
It seems the freeze is being cause by your system usb hub driver.
RtsUStor.sys
Realtek

I find it doubtful that particular driver is bad so let's have a look at what's plugged into the usb's.

Meanwhile run
SFC /SCANNOW Command - System File Checker
To make sure no core files have been damaged.

Debug info follows:
Code:
NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff8800a8735d8
Arg3: fffff8800a872e40
Arg4: fffff880016cd38a

Debugging Details:
------------------


EXCEPTION_RECORD:  fffff8800a8735d8 -- (.exr 0xfffff8800a8735d8)
ExceptionAddress: fffff880016cd38a (Ntfs!NtfsCreateNewFile+0x000000000000039a)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff8800a872e40 -- (.cxr 0xfffff8800a872e40)
rax=fffff8800a873a40 rbx=fffffa800443eb00 rcx=fffffa8004cb2240
rdx=0007000000015cdb rsi=fffffa8003fd51a0 rdi=0000000000000000
rip=fffff880016cd38a rsp=fffff8800a873810 rbp=fffffa8007c4e470
 r8=fffff8800a873bf8  r9=fffff8800a873a30 r10=fffff8a00ba62e7c
r11=fffff8a00ba62e7c r12=fffff8800a8f24b0 r13=0000000000000001
r14=fffff8a00411c140 r15=fffffa8004cb1180
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
Ntfs!NtfsCreateNewFile+0x39a:
fffff880`016cd38a ff15906ef8ff    call    qword ptr [Ntfs!_imp_FsRtlFindInTunnelCache (fffff880`01654220)] ds:002b:fffff880`01654220=0000000000180796
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f000e0
 ffffffffffffffff 

FOLLOWUP_IP: 
Ntfs!NtfsCreateNewFile+39a
fffff880`016cd38a ff15906ef8ff    call    qword ptr [Ntfs!_imp_FsRtlFindInTunnelCache (fffff880`01654220)]

FAULTING_IP: 
Ntfs!NtfsCreateNewFile+39a
fffff880`016cd38a ff15906ef8ff    call    qword ptr [Ntfs!_imp_FsRtlFindInTunnelCache (fffff880`01654220)]

BUGCHECK_STR:  0x24

LAST_CONTROL_TRANSFER:  from fffff880016b4e5f to fffff880016cd38a

STACK_TEXT:  
fffff880`0a873810 fffff880`016b4e5f : fffffa80`03fd51a0 fffffa80`03fd51a0 fffff8a0`0fa2c001 00000000`00000000 : Ntfs!NtfsCreateNewFile+0x39a
fffff880`0a873b50 fffff880`0162098d : fffffa80`03fd51a0 fffffa80`07c4e470 fffff880`0a8f24b0 fffffa80`07d2c000 : Ntfs!NtfsCommonCreate+0xecf
fffff880`0a873d30 fffff800`02cc0587 : fffff880`0a8f2420 00000000`002e26a0 00000000`77a95270 00000000`00000000 : Ntfs!NtfsCommonCreateCallout+0x1d
fffff880`0a873d60 fffff800`02cc0541 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KySwitchKernelStackCallout+0x27
fffff880`0a8f22f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  Ntfs!NtfsCreateNewFile+39a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME:  Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d79996d

STACK_COMMAND:  .cxr 0xfffff8800a872e40 ; kb

FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsCreateNewFile+39a

BUCKET_ID:  X64_0x24_Ntfs!NtfsCreateNewFile+39a

Followup: MachineOwner
---------

0: kd> lm t n
start             end                 module name
fffff800`00bcc000 fffff800`00bd6000   kdcom    kdcom.dll    Sat Feb 05 06:21:45 2011 (4D4D40D9)
fffff800`02c0f000 fffff800`02c58000   hal      hal.dll      Mon Jul 13 20:27:36 2009 (4A5BDF08)
fffff800`02c58000 fffff800`03234000   nt       ntkrnlmp.exe Fri Apr 08 23:14:44 2011 (4D9FDD34)
fffff880`00c17000 fffff880`00c5b000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:29:10 2009 (4A5BDF66)
fffff880`00c5b000 fffff880`00c6f000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00c6f000 fffff880`00ccd000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00ccd000 fffff880`00d8d000   CI       CI.dll       Mon Jul 13 20:32:13 2009 (4A5BE01D)
fffff880`00d8d000 fffff880`00dbc000   SCSIPORT SCSIPORT.SYS Mon Jul 13 19:01:04 2009 (4A5BCAC0)
fffff880`00dbc000 fffff880`00dff000   ks       ks.sys       Wed Mar 03 22:32:25 2010 (4B8F37D9)
fffff880`00e1d000 fffff880`00ec1000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00ec1000 fffff880`00ed0000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00ed0000 fffff880`00ff7000   sptd     sptd.sys     Wed Apr 07 20:29:00 2010 (4BBD315C)
fffff880`00ff7000 fffff880`01000000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`01000000 fffff880`0105c000   volmgrx  volmgrx.sys  Mon Jul 13 18:20:33 2009 (4A5BC141)
fffff880`0105c000 fffff880`01076000   mountmgr mountmgr.sys Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`01076000 fffff880`010b0000   fvevol   fvevol.sys   Fri Sep 25 21:34:26 2009 (4ABD7DB2)
fffff880`010b0000 fffff880`010ca000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`010cc000 fffff880`01123000   ACPI     ACPI.sys     Mon Jul 13 18:19:34 2009 (4A5BC106)
fffff880`01123000 fffff880`0112d000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`0112d000 fffff880`0113a000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`0113a000 fffff880`0116d000   pci      pci.sys      Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`0116d000 fffff880`01182000   partmgr  partmgr.sys  Mon Jul 13 18:19:58 2009 (4A5BC11E)
fffff880`01182000 fffff880`0118b000   compbatt compbatt.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`0118b000 fffff880`01197000   BATTC    BATTC.SYS    Mon Jul 13 18:31:01 2009 (4A5BC3B5)
fffff880`01197000 fffff880`011ac000   volmgr   volmgr.sys   Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`011ac000 fffff880`011dc000   CLASSPNP CLASSPNP.SYS Mon Jul 13 18:19:58 2009 (4A5BC11E)
fffff880`011dc000 fffff880`011fd000   raspptp  raspptp.sys  Mon Jul 13 19:10:18 2009 (4A5BCCEA)
fffff880`01200000 fffff880`0124c000   volsnap  volsnap.sys  Mon Jul 13 18:20:08 2009 (4A5BC128)
fffff880`0124c000 fffff880`01286000   rdyboost rdyboost.sys Mon Jul 13 18:34:34 2009 (4A5BC48A)
fffff880`01286000 fffff880`01490000   iaStor   iaStor.sys   Wed Mar 03 20:51:31 2010 (4B8F2033)
fffff880`01490000 fffff880`01499000   atapi    atapi.sys    Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`01499000 fffff880`014c3000   ataport  ataport.SYS  Mon Jul 13 18:19:52 2009 (4A5BC118)
fffff880`014c3000 fffff880`014ce000   amdxata  amdxata.sys  Tue May 19 12:56:59 2009 (4A12F2EB)
fffff880`014ce000 fffff880`0151a000   fltmgr   fltmgr.sys   Mon Jul 13 18:19:59 2009 (4A5BC11F)
fffff880`0151a000 fffff880`0152e000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`0152e000 fffff880`0158c000   msrpc    msrpc.sys    Mon Jul 13 18:21:32 2009 (4A5BC17C)
fffff880`0158c000 fffff880`015ff000   cng      cng.sys      Mon Jul 13 18:49:40 2009 (4A5BC814)
fffff880`0160f000 fffff880`017b1000   Ntfs     Ntfs.sys     Thu Mar 10 21:39:25 2011 (4D79996D)
fffff880`017b1000 fffff880`017cb000   ksecdd   ksecdd.sys   Mon Jul 13 18:20:54 2009 (4A5BC156)
fffff880`017cb000 fffff880`017dc000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`017dc000 fffff880`017e6000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`017e6000 fffff880`017fc000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01800000 fffff880`0184a000   fwpkclnt fwpkclnt.sys Mon Jul 13 18:21:08 2009 (4A5BC164)
fffff880`0184a000 fffff880`01852000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`01852000 fffff880`01864000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`01864000 fffff880`0186d000   hwpolicy hwpolicy.sys Mon Jul 13 18:19:22 2009 (4A5BC0FA)
fffff880`0187f000 fffff880`01971000   ndis     ndis.sys     Mon Jul 13 18:21:40 2009 (4A5BC184)
fffff880`01971000 fffff880`019d1000   NETIO    NETIO.SYS    Thu Apr 08 21:43:59 2010 (4BBE946F)
fffff880`019d1000 fffff880`019fc000   ksecpkg  ksecpkg.sys  Fri Dec 11 00:03:32 2009 (4B21E0B4)
fffff880`01a01000 fffff880`01bfe000   tcpip    tcpip.sys    Sun Apr 24 21:47:33 2011 (4DB4E0C5)
fffff880`02200000 fffff880`02215000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`02215000 fffff880`02268000   nwifi    nwifi.sys    Mon Jul 13 19:07:23 2009 (4A5BCC3B)
fffff880`02268000 fffff880`0227b000   ndisuio  ndisuio.sys  Mon Jul 13 19:09:25 2009 (4A5BCCB5)
fffff880`0227b000 fffff880`02293000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`02309000 fffff880`02317000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`02317000 fffff880`02334000   usbccgp  usbccgp.sys  Mon Mar 28 22:32:29 2011 (4D9152CD)
fffff880`02334000 fffff880`02335f00   USBD     USBD.SYS     Mon Mar 28 22:32:09 2011 (4D9152B9)
fffff880`02336000 fffff880`02344000   hidusb   hidusb.sys   Mon Jul 13 19:06:22 2009 (4A5BCBFE)
fffff880`02344000 fffff880`0235d000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:06:21 2009 (4A5BCBFD)
fffff880`0235d000 fffff880`02365080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`02366000 fffff880`02374000   kbdhid   kbdhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`02374000 fffff880`02381000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`02381000 fffff880`023ae200   usbvideo usbvideo.sys Wed Mar 03 22:40:57 2010 (4B8F39D9)
fffff880`023af000 fffff880`023d2000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`023d2000 fffff880`023f3000   WudfPf   WudfPf.sys   Mon Jul 13 19:05:37 2009 (4A5BCBD1)
fffff880`02c00000 fffff880`02c4e000   mrxsmb10 mrxsmb10.sys Tue May 03 21:51:08 2011 (4DC0BF1C)
fffff880`02c4e000 fffff880`02c71000   mrxsmb20 mrxsmb20.sys Tue May 03 21:51:05 2011 (4DC0BF19)
fffff880`02cc7000 fffff880`02d8f000   HTTP     HTTP.sys     Mon Jul 13 18:22:16 2009 (4A5BC1A8)
fffff880`02d8f000 fffff880`02dad000   bowser   bowser.sys   Tue Feb 22 23:15:06 2011 (4D6497DA)
fffff880`02dad000 fffff880`02db7000   vwifimp  vwifimp.sys  Mon Jul 13 19:07:28 2009 (4A5BCC40)
fffff880`02db7000 fffff880`02dcf000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`02dcf000 fffff880`02dfc000   mrxsmb   mrxsmb.sys   Tue May 03 21:51:06 2011 (4DC0BF1A)
fffff880`02e00000 fffff880`02e51000   rdbss    rdbss.sys    Mon Jul 13 18:24:09 2009 (4A5BC219)
fffff880`02e51000 fffff880`02e5d000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`02e5d000 fffff880`02e68000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`02e68000 fffff880`02e77000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`02e77000 fffff880`02e95000   dfsc     dfsc.sys     Tue Apr 26 21:57:39 2011 (4DB78623)
fffff880`02e95000 fffff880`02ea6000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`02ea6000 fffff880`02ecc000   tunnel   tunnel.sys   Mon Jul 13 19:09:37 2009 (4A5BCCC1)
fffff880`02ece000 fffff880`02f13000   netbt    netbt.sys    Mon Jul 13 18:21:28 2009 (4A5BC178)
fffff880`02f13000 fffff880`02f1c000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02f1c000 fffff880`02f42000   pacer    pacer.sys    Mon Jul 13 19:09:41 2009 (4A5BCCC5)
fffff880`02f42000 fffff880`02f58000   vwififlt vwififlt.sys Mon Jul 13 19:07:22 2009 (4A5BCC3A)
fffff880`02f58000 fffff880`02f67000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02f67000 fffff880`02f82000   wanarp   wanarp.sys   Mon Jul 13 19:10:21 2009 (4A5BCCED)
fffff880`02f82000 fffff880`02f96000   termdd   termdd.sys   Mon Jul 13 19:16:36 2009 (4A5BCE64)
fffff880`02f96000 fffff880`02fb0000   SCDEmu   SCDEmu.SYS   Sun Nov 08 21:27:29 2009 (4AF78C21)
fffff880`02fb0000 fffff880`02fd4000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:10:11 2009 (4A5BCCE3)
fffff880`02fd4000 fffff880`02fef000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`03c00000 fffff880`03c1e000   tdx      tdx.sys      Mon Jul 13 18:21:15 2009 (4A5BC16B)
fffff880`03c1e000 fffff880`03c2b000   TDI      TDI.SYS      Mon Jul 13 18:21:18 2009 (4A5BC16E)
fffff880`03c2b000 fffff880`03cb4000   afd      afd.sys      Sun Apr 24 21:43:58 2011 (4DB4DFEE)
fffff880`03cb4000 fffff880`03ce3000   ndiswan  ndiswan.sys  Mon Jul 13 19:10:11 2009 (4A5BCCE3)
fffff880`03ce3000 fffff880`03eed000   dump_iaStor dump_iaStor.sys Wed Mar 03 20:51:31 2010 (4B8F2033)
fffff880`03f05000 fffff880`03f2f000   cdrom    cdrom.sys    Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`03f2f000 fffff880`03f60000   MpFilter MpFilter.sys Tue Sep 14 19:19:28 2010 (4C901110)
fffff880`03f60000 fffff880`03f69000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`03f69000 fffff880`03f70000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`03f70000 fffff880`03f7e000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`03f7e000 fffff880`03fa3000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`03fa3000 fffff880`03fb3000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`03fb3000 fffff880`03fbc000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`03fbc000 fffff880`03fc5000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`03fc5000 fffff880`03fce000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`03fce000 fffff880`03fd9000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`03fd9000 fffff880`03fea000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`03fea000 fffff880`03ffc000   umbus    umbus.sys    Mon Jul 13 19:06:56 2009 (4A5BCC20)
fffff880`04400000 fffff880`04446000   dxgmms1  dxgmms1.sys  Tue Jan 25 22:22:12 2011 (4D3FA174)
fffff880`04446000 fffff880`04457000   HECIx64  HECIx64.sys  Thu Sep 17 14:54:16 2009 (4AB293E8)
fffff880`04457000 fffff880`04468000   usbehci  usbehci.sys  Mon Mar 28 22:32:16 2011 (4D9152C0)
fffff880`04468000 fffff880`044be000   USBPORT  USBPORT.SYS  Mon Mar 28 22:32:20 2011 (4D9152C4)
fffff880`044be000 fffff880`044e2000   HDAudBus HDAudBus.sys Mon Jul 13 19:06:13 2009 (4A5BCBF5)
fffff880`044e2000 fffff880`044ee000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`044f5000 fffff880`045e9000   dxgkrnl  dxgkrnl.sys  Tue Jan 25 22:22:56 2011 (4D3FA1A0)
fffff880`045e9000 fffff880`045fe000   L1C62x64 L1C62x64.sys Sun Dec 20 21:46:06 2009 (4B2EEF7E)
fffff880`04600000 fffff880`046b5000   CHDRT64  CHDRT64.sys  Thu Apr 15 12:26:20 2010 (4BC74C3C)
fffff880`046b5000 fffff880`046f2000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`046fd000 fffff880`04757000   usbhub   usbhub.sys   Mon Mar 28 22:32:44 2011 (4D9152DC)
fffff880`04757000 fffff880`0476c000   NDProxy  NDProxy.SYS  Mon Jul 13 19:10:05 2009 (4A5BCCDD)
fffff880`0476c000 fffff880`0478e000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`0478e000 fffff880`04793200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`04794000 fffff880`047db000   IntcDAud IntcDAud.sys Wed Feb 03 07:38:31 2010 (4B697C57)
fffff880`047db000 fffff880`047e9000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`047e9000 fffff880`047fc000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`04a03000 fffff880`053db3a0   igdkmd64 igdkmd64.sys Wed Mar 31 17:47:01 2010 (4BB3D0E5)
fffff880`053dc000 fffff880`053f2000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`053f2000 fffff880`053fe000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`05600000 fffff880`05667000   srv2     srv2.sys     Thu Apr 28 22:12:51 2011 (4DBA2CB3)
fffff880`056e8000 fffff880`0578e000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`0578e000 fffff880`05799000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`05799000 fffff880`057c6000   srvnet   srvnet.sys   Thu Apr 28 22:12:35 2011 (4DBA2CA3)
fffff880`057c6000 fffff880`057d8000   tcpipreg tcpipreg.sys Mon Jul 13 19:09:49 2009 (4A5BCCCD)
fffff880`057d8000 fffff880`057e1000   WinFLdrv WinFLdrv.sys Wed Nov 18 07:05:58 2009 (4B03F136)
fffff880`05800000 fffff880`0584f000   Apfiltr  Apfiltr.sys  Wed Apr 14 23:40:07 2010 (4BC698A7)
fffff880`0584f000 fffff880`0585e000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`0585e000 fffff880`05866000   UBHelper UBHelper.sys Mon Apr 27 03:48:19 2009 (49F57153)
fffff880`05866000 fffff880`0586e000   NTIDrvr  NTIDrvr.sys  Tue Mar 24 22:09:39 2009 (49C9A073)
fffff880`0586e000 fffff880`05877000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`05877000 fffff880`05887000   CompositeBus CompositeBus.sys Mon Jul 13 19:00:33 2009 (4A5BCAA1)
fffff880`05887000 fffff880`05888480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`05891000 fffff880`05b80000   bcmwl664 bcmwl664.sys Mon Mar 22 22:08:39 2010 (4BA830B7)
fffff880`05b80000 fffff880`05b8d000   vwifibus vwifibus.sys Mon Jul 13 19:07:21 2009 (4A5BCC39)
fffff880`05b8d000 fffff880`05b91500   CmBatt   CmBatt.sys   Mon Jul 13 18:31:03 2009 (4A5BC3B7)
fffff880`05b92000 fffff880`05bb0000   i8042prt i8042prt.sys Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`05bb0000 fffff880`05bbf000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`05bbf000 fffff880`05be5d00   Impcd    Impcd.sys    Fri Feb 26 17:32:11 2010 (4B8859FB)
fffff880`05be6000 fffff880`05bfc000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`0680d000 fffff880`068a2000   srv      srv.sys      Thu Apr 28 22:13:05 2011 (4DBA2CC1)
fffff880`068a2000 fffff880`068b7000   NisDrvWFP NisDrvWFP.sys Tue Sep 14 19:20:25 2010 (4C901149)
fffff880`068f5000 fffff880`06949000   udfs     udfs.sys     Mon Jul 13 18:23:37 2009 (4A5BC1F9)
fffff880`06949000 fffff880`06954000   asyncmac asyncmac.sys Mon Jul 13 19:10:13 2009 (4A5BCCE5)
fffff880`069e4000 fffff880`069f4000   MpNWMon  MpNWMon.sys  Tue Sep 14 19:19:30 2010 (4C901112)
fffff960`00040000 fffff960`00352000   win32k   win32k.sys   Fri May 27 22:06:29 2011 (4DE066B5)
fffff960`00590000 fffff960`0059a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`00780000 fffff960`007a7000   cdd      cdd.dll      Wed Jan 26 00:31:34 2011 (4D3FBFC6)
fffff960`00810000 fffff960`00871000   ATMFD    ATMFD.DLL    Fri Feb 18 22:13:38 2011 (4D5F4372)

Unloaded modules:
fffff880`068b7000 fffff880`068f5000   RtsUStor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003E000
fffff880`069a6000 fffff880`069e4000   RtsUStor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003E000
fffff880`06968000 fffff880`069a6000   RtsUStor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003E000
fffff880`06966000 fffff880`06968000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`06928000 fffff880`06966000   RtsUStor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003E000
fffff880`068b7000 fffff880`06928000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`02307000 fffff880`02309000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`022c9000 fffff880`02307000   RtsUStor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003E000
fffff880`0186d000 fffff880`0187b000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`03ce8000 fffff880`03ef2000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0020A000
fffff880`03ef2000 fffff880`03f05000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
My System SpecsSystem Spec
19 Jun 2011   #3

Windows 7 x64
 
 

I have a Logitech Wireless Mouse plugged into the USB Port. I had the mouse for a bit now. Maybe since January.

Okay. I just did the Scannow thing and it says that it "did not find any integrity violations". I can upload the screenshot if needed.
My System SpecsSystem Spec
.


20 Jun 2011   #4

Windows 7 x64
 
 

It crashed again today with this dump file
My System SpecsSystem Spec
20 Jun 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

It may just be me but something seems to be wrong with that rar file.
My System SpecsSystem Spec
20 Jun 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dotmotion View Post
It crashed again today with this dump file
No DMP file included try this method.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
20 Jun 2011   #7

Windows 7 x64
 
 

My bad, I uploaded a totally random rar
My System SpecsSystem Spec
20 Jun 2011   #8

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Now it's pointing to memory problems, this is interesting, anyhow you can let this run overnight to check for memory problems RAM - Test with Memtest86+

Code:
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041287, The subtype of the bugcheck.
Arg2: 00000000000024d1
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_41287

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  plugin-contain

CURRENT_IRQL:  0

TRAP_FRAME:  fffff880088f1870 -- (.trap 0xfffff880088f1870)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffffffffffffff rbx=0000000000000000 rcx=00000000000004d1
rdx=fffff8a002d3f044 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002c91a0b rsp=fffff880088f1a00 rbp=0000000000000000
 r8=000000006aa22000  r9=fffffa8009624320 r10=0000000000000000
r11=fffff70001080000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac po cy
nt!MiQueryAddressState+0x17b:
fffff800`02c91a0b 483bc1          cmp     rax,rcx
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c6fb9a to fffff80002cc3700

STACK_TEXT:  
fffff880`088f1708 fffff800`02c6fb9a : 00000000`0000001a 00000000`00041287 00000000`000024d1 00000000`00000000 : nt!KeBugCheckEx
fffff880`088f1710 fffff800`02cc17ee : 00000000`00000000 00000000`00000000 ded00000`2cb15000 80000000`2cb15121 : nt! ?? ::FNODOBFM::`string'+0x42b65
fffff880`088f1870 fffff800`02c91a0b : fffff880`00961000 00000000`00000000 00000000`00000000 03700000`655fe025 : nt!KiPageFault+0x16e
fffff880`088f1a00 fffff800`02c917da : fffffa80`08b10ae0 fffffa80`09624320 fffffa80`09624320 00000000`6aa21000 : nt!MiQueryAddressState+0x17b
fffff880`088f1a50 fffff800`02fa97c8 : 00000000`00000020 00000000`6aa22000 fffffa80`08b10ae0 00000000`00000000 : nt!MiQueryAddressSpan+0xaa
fffff880`088f1ac0 fffff800`02cc2953 : ffffffff`ffffffff fffffa80`083f6810 00000000`003eedf8 00000000`0011e058 : nt!NtQueryVirtualMemory+0x386
fffff880`088f1bb0 00000000`77acf8ea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0011e038 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77acf8ea


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+42b65
fffff800`02c6fb9a cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+42b65

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd34

FAILURE_BUCKET_ID:  X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+42b65

BUCKET_ID:  X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+42b65

Followup: MachineOwner
---------
My System SpecsSystem Spec
20 Jun 2011   #9

Windows 7 x64
 
 

It actually just happened again... With a different BSOD message...
My System SpecsSystem Spec
20 Jun 2011   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dotmotion View Post
It actually just happened again... With a different BSOD message...
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.
My System SpecsSystem Spec
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