
Quote: Originally Posted by
OxWing
Hi Gents,
I'm getting a stop 0x0000008E BSOD on startup. I'll get past the login screen, but after a few minutes the BSOD will pop up. Also, none of the icons for my taskbar shortcuts appear -- I just get that "white piece of paper" showing up. I have not installed any new hardware or software lately. I can boot in safe mode no problem.
I'm on a Lenovo T500 with an ATI Mobility Radeon HD 3650 video card. This laptop is 3 years old and originally came with XP -- I upgraded to 7 roughly 8 months ago and have not reinstalled the OS since then. I have never made hardware changes to the laptop.
The dump is attached. I could not get the system health report to run -- I received an error saying that the specified path could not be found.
Thanks very much in advance,
S
Virtually identical and all related to you Kaspersky. I would remove and replace it with Microsoft Security Essentials
http://support.kaspersky.com/downloa...vremover10.zip Virus, Spyware & Malware Protection | Microsoft Security Essentials Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\061911-26379-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.x86fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0x82a4c000 PsLoadedModuleList = 0x82b94810
Debug session time: Sun Jun 19 22:23:44.499 2011 (GMT-4)
System Uptime: 0 days 0:06:16.324
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
.....
Unable to load image \SystemRoot\system32\DRIVERS\kl1.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000006, 82a8a7b3, 947c0a00, 0}
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
Probably caused by : kl1.sys ( kl1+1cc272 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000006, The exception code that was not handled
Arg2: 82a8a7b3, The address that the exception occurred at
Arg3: 947c0a00, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
FAULTING_IP:
nt!memcpy+33
82a8a7b3 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]
TRAP_FRAME: 947c0a00 -- (.trap 0xffffffff947c0a00)
ErrCode = 00000000
eax=12616380 ebx=003c6380 ecx=000898e0 edx=00000000 esi=123f0000 edi=b1ba0000
eip=82a8a7b3 esp=947c0a74 ebp=947c0a7c iopl=0 nv up ei pl nz ac pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010216
nt!memcpy+0x33:
82a8a7b3 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: avp.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 893d7272 to 82a8a7b3
STACK_TEXT:
947c0a7c 893d7272 b1a00000 12250000 003c6380 nt!memcpy+0x33
WARNING: Stack unwind information not available. Following frames may be wrong.
947c0ae8 893db032 885c18f8 82a70a89 002c002a kl1+0x1cc272
947c0b10 893dac0b 85438928 85438928 800520e8 kl1+0x1d0032
947c0b28 8920d65e 885c18f8 85bc228c 800520e8 kl1+0x1cfc0b
947c0b78 82a8848c 85bf1bf0 885d9188 885d9188 kl1+0x265e
947c0b90 82c8a3be 853d8f80 885d9188 885d91f8 nt!IofCallDriver+0x63
947c0bb0 82ca71af 85bf1bf0 853d8f80 00000000 nt!IopSynchronousServiceTail+0x1f8
947c0c4c 82ca998a 85bf1bf0 885d9188 00000000 nt!IopXxxControlFile+0x6aa
947c0c80 8de331d0 0000180c 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
947c0d04 82a8f41a 0000180c 00000000 00000000 klif+0x2e1d0
947c0d04 773c6344 0000180c 00000000 00000000 nt!KiFastCallEntry+0x12a
07f6f198 00000000 00000000 00000000 00000000 0x773c6344
STACK_COMMAND: kb
FOLLOWUP_IP:
kl1+1cc272
893d7272 ?? ???
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: kl1+1cc272
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: kl1
IMAGE_NAME: kl1.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4c0f9617
FAILURE_BUCKET_ID: 0x8E_kl1+1cc272
BUCKET_ID: 0x8E_kl1+1cc272
Followup: MachineOwner
---------