Windows 7 - Crashing


  1. Posts : 1
    Windows 7 Professional 64 bit striped
       #1

    Windows 7 - Crashing


    Hi my Windows 7 PC has started crashing & i get the blue screen with the "crash dump report"

    It happens when i am watching streamed content online.
    It automatically reboots but then crashes again.
    If i force a switch off and then restart it seems okay.

    Please see attached health check report & minidumps.
    Last edited by lucygee; 20 Jun 2011 at 05:28. Reason: forgot attachment
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    lucygee said:
    Hi my Windows 7 PC has started crashing & i get the blue screen with the "crash dump report"

    It happens when i am watching streamed content online.
    It automatically reboots but then crashes again.
    If i force a switch off and then restart it seems okay.

    Please see attached health check report & minidumps.

    Nothing attached





    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
      My Computer


 

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