Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD on Windows 7 ... Please help!

20 Jun 2011   #1

Windows 7 Ent X64
BSOD on Windows 7 ... Please help!

Hello All,

New member here. I read over the issues and did some looking at my own logs but it is not that simple for me to get to this without your help.

Attached is my BSOD files in zip format. It seems to happen mostly during web play back for flash.

I removed chrome, using firefox now, with flash hardware acceleration off. drivers for video card is the latest and no other updates are around. The bios is beta but that is the last they had and i just changed it. The old one had same issues.

PC is not over heating at all. I am really lost ... Thank you for the help.

X2 555
890 Gigabyte
4gb gskill

no virus or malware.

My System SpecsSystem Spec
20 Jun 2011   #2

Windows 10 Pro x64

This Patin-Couffin low level access layer driver for CD devices from VSO Software should be removed
VSO Software: Video Converter and Burning Software
Remove Avast and use MSE

Remove Gigabyte EasyTune and Gigabyte Easy Saver
Update Realtek driver Realtek
Rt64win7.sys        fffff880`03c0d000    fffff880`03c3f000    0x00032000    0x49a65b0d    26/02/2009 13:04:13
Run a scan of Malwarebytes

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arg1: fffff8200bc9eee8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff880012d8550, If non-zero, the instruction address which referenced the bad memory
Arg4: 0000000000000005, (reserved)

Debugging Details:

Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ecb100

fffff880`012d8550 498b7c2418      mov     rdi,qword ptr [r12+18h]





PROCESS_NAME:  where.exe


TRAP_FRAME:  fffff88009f67d60 -- (.trap 0xfffff88009f67d60)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000058 rbx=0000000000000000 rcx=000000000000021e
rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880012d8550 rsp=fffff88009f67ef0 rbp=0000000000007fa0
 r8=0000000015cd690f  r9=0000000000000000 r10=000000000000001a
r11=fffff88009f67f38 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
fffff880`012d8550 498b7c2418      mov     rdi,qword ptr [r12+18h] ds:0040:00000000`00000018=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c463cf to fffff80002c9bd00

fffff880`09f67bf8 fffff800`02c463cf : 00000000`00000050 fffff820`0bc9eee8 00000000`00000000 fffff880`09f67d60 : nt!KeBugCheckEx
fffff880`09f67c00 fffff800`02c99e2e : 00000000`00000000 fffff820`0bc9eee8 fffff800`02dce800 fffff8a0`0a9717b0 : nt! ?? ::FNODOBFM::`string'+0x44891
fffff880`09f67d60 fffff880`012d8550 : fffff880`09f684a0 fffff8a0`0020ab00 fffffa80`04993180 fffff980`0fa80568 : nt!KiPageFault+0x16e
fffff880`09f67ef0 fffff880`012d6fd2 : fffffa80`05ead9b0 fffffa80`04994350 fffff8a0`0020ab00 fffff880`0113f801 : Ntfs!NtfsFindPrefixHashEntry+0x227
fffff880`09f68020 fffff880`012d4911 : fffffa80`05ead9b0 fffffa80`05dd1010 fffff880`09f681f0 fffff880`09f68240 : Ntfs!NtfsFindStartingNode+0x452
fffff880`09f680f0 fffff880`0123da3d : fffffa80`05ead9b0 fffffa80`05dd1010 fffff880`09f684a0 fffffa80`05ead900 : Ntfs!NtfsCommonCreate+0x3e1
fffff880`09f682d0 fffff800`02ca8668 : fffff880`09f68410 fffff8a0`0bb19ac0 fffff8a0`0bb19ac0 fffff880`012d7e35 : Ntfs!NtfsCommonCreateCallout+0x1d
fffff880`09f68300 fffff880`0123e1bf : fffff880`0123da20 fffff880`0123d020 fffff880`09f68400 fffff880`012def00 : nt!KeExpandKernelStackAndCalloutEx+0xd8
fffff880`09f683e0 fffff880`012d799c : 00000000`00000000 00000000`00000000 fffff880`09f68640 fffffa80`05dd1010 : Ntfs!NtfsCommonCreateOnNewStack+0x4f
fffff880`09f68440 fffff880`0111ebcf : fffffa80`04993030 fffffa80`05dd1010 00000000`00000000 fffffa80`04945de0 : Ntfs!NtfsFsdCreate+0x1ac
fffff880`09f685f0 fffff880`0113e2b9 : fffffa80`05dd1010 fffffa80`0499a010 fffffa80`05dd1000 fffffa80`04945de0 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
fffff880`09f68680 fffff800`02f99625 : 00000000`00000005 fffffa80`04124cc8 fffffa80`059c5b10 00000000`00000000 : fltmgr!FltpCreate+0x2a9
fffff880`09f68730 fffff800`02f95ec8 : fffffa80`04943060 fffff800`00000000 fffffa80`04124b10 fffffa80`00000001 : nt!IopParseDevice+0x5a5
fffff880`09f688c0 fffff800`02f970e6 : 00000000`00000000 fffffa80`04124b10 fffff8a0`029321c0 fffffa80`039ee7b0 : nt!ObpLookupObjectName+0x588
fffff880`09f689b0 fffff800`02f989ec : fffffa80`05c80040 00000000`00000000 fffffa80`05a5b701 fffffa80`05c80030 : nt!ObOpenObjectByName+0x306
fffff880`09f68a80 fffff800`02f842a4 : 00000000`000ddc88 fffff8a0`00100001 00000000`000de4e0 00000000`000ddc28 : nt!IopCreateFile+0x2bc
fffff880`09f68b20 fffff800`02c9af93 : fffffa80`03c45060 00000000`00000001 fffffa80`04c46b60 fffff800`02f92bc4 : nt!NtOpenFile+0x58
fffff880`09f68bb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13


fffff880`012d8550 498b7c2418      mov     rdi,qword ptr [r12+18h]


SYMBOL_NAME:  Ntfs!NtfsFindPrefixHashEntry+227

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  Ntfs.sys


FAILURE_BUCKET_ID:  X64_0x50_Ntfs!NtfsFindPrefixHashEntry+227

BUCKET_ID:  X64_0x50_Ntfs!NtfsFindPrefixHashEntry+227

Followup: MachineOwner
My System SpecsSystem Spec
20 Jun 2011   #3

Windows 7 Ent X64

Thank you for the update. I did all except the gigabyte tuner as I use that for limiting my fan speed.

What was the main issue you think? the driver?
My System SpecsSystem Spec

20 Jun 2011   #4

Windows 10 Pro x64

Quote   Quote: Originally Posted by Amir911 View Post
Thank you for the update. I did all except the gigabyte tuner as I use that for limiting my fan speed.

What was the main issue you think? the driver?
Try getting an updated version from Gigabyte
My System SpecsSystem Spec
20 Jun 2011   #5

Win 8 Release candidate 8400

Just a note in passing. where.exe which is Related to Made by 3am Labs Inc. This file should be found in the Program Files\RemotelyAnywhere folder was running at the time of the crash.

I would remove it to test.
My System SpecsSystem Spec

 BSOD on Windows 7 ... Please help!

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
BSOD on Windows Update; BSOD when playing games
NOTE: DM log collector seem to be getting stuck when collecting msinfo32.nfo, so the attached file can be incomplete. Please let me know if it can take longer than 10 minutes to collect this data so i will run the program again. BSOD #1: It started at around January 15th - basically when i shoot...
BSOD Help and Support
BSOD using FULL windows 7, no BSOD using safe mode
My computer has been stable for years, however recently I have been getting BSOD when doing any task. Windows will sometimes load to the desktop and I am able to watch video, run windows score, check email, etc before it will BSOD. Other times, it will BSOD before getting to the windows login...
BSOD Help and Support
BSOD trying to start Windows, gets to desktop then BSOD, then reboots
Hi guys, I encountered BSOD for the first time. Very annoying. Right now I have to run this on Safe Mode in order to access the internet. I also noticed I can't use Firefox right now, and instead am using iE. I couldn't run the the performance scan report either (time out?), but I did attach the...
BSOD Help and Support
lots of BSOD - Format, Clean windows install - Still same BSOD
Hi, I use a 1.5 year old aces aspire 5738z and I think it just died on me. Here is what happens. Whatever I do it cannot stay without a BSOD for more than 10 minutes. I tried reinstalling drivers and it did not change anything so I tried several things but finally just formated it and installed...
BSOD Help and Support
BSOD Starting Windows Virtual PC Machines (any machine, always bsod)
Hello All, I've been getting consistent BSODs while trying to start Windows Virtual PC (not Microsoft Virtual PC 2007) machines on my computer. I've tried various driver updates and a bios update and several system restores along the way, but to no avail. In the attached dump files, the last...
BSOD Help and Support
Windows crash (BSOD without BSOD) nVidia
Hello! I have been expiriencing problems with my computer which are as follows: I do my thing on the computer (surf, play etc.) and suddently my screen goes black. It has been doing this for about a week now, and I received my new SSDs recently so I popped them in, put them in RAID-0 and...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:15.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App