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Windows 7: BSOD Increasing frequency


20 Jun 2011   #1

64
 
 
BSOD Increasing frequency

Hey guys, I'm not sure why but for the past few months I've been getting blue screen with increasing frequency. I'm running 64-bit Windows 7 Proffessional (Retail). I have an AMD Phenom II X6 Processor, 4g's of DDR3 RAM, and an nVidia GTX 460. I much appreciate any help!

My System SpecsSystem Spec
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20 Jun 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ElidE View Post
Hey guys, I'm not sure why but for the past few months I've been getting blue screen with increasing frequency. I'm running 64-bit Windows 7 Proffessional (Retail). I have an AMD Phenom II X6 Processor, 4g's of DDR3 RAM, and an nVidia GTX 460. I much appreciate any help!

No DMP files included in the upload try this method.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
20 Jun 2011   #3

64
 
 

Yea, there were no dump files in the mini dump directory, so just turned on write debugging. I'll post back with a dump after the next BSOD; shouldn't take long...
My System SpecsSystem Spec
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20 Jun 2011   #4

64
 
 

Well that certainly took longer than expected. Here you go! Thanks for the help
My System SpecsSystem Spec
20 Jun 2011   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ElidE View Post
Well that certainly took longer than expected. Here you go! Thanks for the help
Blamed on win32k.sys. Often this is the case with malware problems, or virtual box problems.

If you have zone alarm or virtual box they may be the problem and removal to test would give you the answer.
My System SpecsSystem Spec
21 Jun 2011   #6

64
 
 

I do have Virtual Box on the machine, although I don't use it frequently. I'll un install it and see what happens. Thanks!
My System SpecsSystem Spec
21 Jun 2011   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ElidE View Post
I do have Virtual Box on the machine, although I don't use it frequently. I'll un install it and see what happens. Thanks!

Good luck and let us know if you need help.
My System SpecsSystem Spec
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 BSOD Increasing frequency




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