Kernel-Power 41 BSOD -.- Help please!

henrysun · 21 Jun 2011

Hey so I've been randomly getting this Kernel-Power 41 error, i can't figure out whats causing it, and I don't really know what i am doing.

My system specs are:
Windows 7 Home Premium 64bit(6.1, Build 7601)
AMD Phenom(tm II X6 1090T Processor
8GIGS RAM
NVIDIA GeForce GTX 470

Addition information :
my windows is up to date
seems random, but the last time it happened i was watching youtube at 1080p
its happened quite a bit in the past few months, maybe about twice a week, sometime more often.
I'm pretty sure i have no viruses

This is the error i got from Event Viewer

Code:

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          22/06/2011 12:20:51 AM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      HenrySun-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2011-06-21T14:20:51.586824600Z" />
    <EventRecordID>80276</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>HenrySun-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">30</Data>
    <Data Name="BugcheckParameter1">0xffffffffc0000047</Data>
    <Data Name="BugcheckParameter2">0xfffff800034bd5fc</Data>
    <Data Name="BugcheckParameter3">0xfffffa80080b8440</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>

Also i read on some other forums that i should upload my .dmp files. i don't know what they are but i hope it helps!
http://download978.mediafire.com/amm...1-65380-01.zip

Thanks,
hen.

yowanvista · 21 Jun 2011

BSODs caused by your Razer Abyssus driver
Update the driver Razer Support

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Code:

sptd.sys    sptd.sys+0    fffff880`00ec9000    fffff880`00fef000    0x00126000    0x4ad24632    12/10/2009 00:55:14

Update ManyCam http://www.manycam.com/

Code:

ManyCam_x64.sys        fffff880`04622000    fffff880`04628a00    0x00006a00    0x47d8dbb9    13/03/2008 11:46:01

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000047, The exception code that was not handled
Arg2: fffff800034bd5fc, The address that the exception occurred at
Arg3: fffffa80080b8440, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.

FAULTING_IP: 
nt!RtlRaiseStatus+18
fffff800`034bd5fc 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h]

EXCEPTION_PARAMETER1:  fffffa80080b8440

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800034db5d8 to fffff8000348fd00

STACK_TEXT:  
fffff880`032cb878 fffff800`034db5d8 : 00000000`0000001e ffffffff`c0000047 fffff800`034bd5fc fffffa80`080b8440 : nt!KeBugCheckEx
fffff880`032cb880 fffff800`034dd9ac : fffff880`032cc350 fffff880`032cc350 fffff880`032cc190 fffff880`032cc3f0 : nt! ?? ::FNODOBFM::`string'+0x4987d
fffff880`032cbf20 fffff800`034919fb : fffff880`032cc350 fffff880`032af040 fffffa80`0c305b01 00000000`00000000 : nt!KiRaiseException+0x1b4
fffff880`032cc050 fffff800`0348ef93 : 0000266e`00000000 00000000`00000000 00001e00`00000000 00000000`00000000 : nt!NtRaiseException+0x7b
fffff880`032cc190 fffff800`034bd5fc : fffff880`032cc350 fffff880`032cc3f0 fffffa80`00000001 fffff880`00000005 : nt!KiSystemServiceCopyEnd+0x13
fffff880`032cc330 fffff800`0344a6ea : 00000000`00000002 fffff800`039fbe15 fffffa80`096a4000 00000000`00000000 : nt!RtlRaiseStatus+0x18
fffff880`032cc8d0 fffff880`0a6006af : fffffa80`0c305b00 fffffa80`00000000 fffffa80`0cfab401 fffffa80`0a507300 : nt! ?? ::FNODOBFM::`string'+0xf5a9
fffff880`032cc950 fffffa80`0c305b00 : fffffa80`00000000 fffffa80`0cfab401 fffffa80`0a507300 00000000`00000008 : Abyssus+0x6af
fffff880`032cc958 fffffa80`00000000 : fffffa80`0cfab401 fffffa80`0a507300 00000000`00000008 fffff800`039fb354 : 0xfffffa80`0c305b00
fffff880`032cc960 fffffa80`0cfab401 : fffffa80`0a507300 00000000`00000008 fffff800`039fb354 fffffa80`0b03f000 : 0xfffffa80`00000000
fffff880`032cc968 fffffa80`0a507300 : 00000000`00000008 fffff800`039fb354 fffffa80`0b03f000 fffffa80`0cfab410 : 0xfffffa80`0cfab401
fffff880`032cc970 00000000`00000008 : fffff800`039fb354 fffffa80`0b03f000 fffffa80`0cfab410 fffffa80`0c305be0 : 0xfffffa80`0a507300
fffff880`032cc978 fffff800`039fb354 : fffffa80`0b03f000 fffffa80`0cfab410 fffffa80`0c305be0 fffff800`03493091 : 0x8
fffff880`032cc980 00000000`00000000 : fffffa80`096a1ea0 00000000`000007ff fffffa80`096a1ea0 00000000`00000000 : hal!HalpDmaFreeMapRegisters+0x30


STACK_COMMAND:  kb

FOLLOWUP_IP: 
Abyssus+6af
fffff880`0a6006af ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  Abyssus+6af

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Abyssus

IMAGE_NAME:  Abyssus.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4aea553c

FAILURE_BUCKET_ID:  X64_0x1E_Abyssus+6af

BUCKET_ID:  X64_0x1E_Abyssus+6af

Followup: MachineOwner
---------

henrysun · 22 Jun 2011

Thank you so much for the help. i hope it all works!