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Windows 7: [BSOD] - kernel_data_inpage_error

21 Jun 2011   #1
slayman

Windows 7 Professional 64bit
 
 
[BSOD] - kernel_data_inpage_error

10 days ago I installed Windows 7 on a new SSD(OCZ Vertex 3 120gb).
I get what appears to be random freezes where the only thing that is still functional being the mouse, after a while it ends in a kernel_data_inpage_error BSOD.

When the PC reboots it fails to find any of my hard drives. So I shut it down for a minute and reboot it, where it then successfully boots into Windows.

The SSD is running in AHCI mode.

System spec:

Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
GA-P55A-UD3
Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~3.3GHz
4096MB DDR3 RAM
ATI HD5770
OCZ vertex 3 120GB(OS disk)
Western Digital Caviar Green 750GB


My System SpecsSystem Spec
.

21 Jun 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by slayman View Post
10 days ago I installed Windows 7 on a new SSD(OCZ Vertex 3 120gb).
I get what appears to be random freezes where the only thing that is still functional being the mouse, after a while it ends in a kernel_data_inpage_error BSOD.

When the PC reboots it fails to find any of my hard drives. So I shut it down for a minute and reboot it, where it then successfully boots into Windows.

The SSD is running in AHCI mode.

System spec:

Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
GA-P55A-UD3
Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~3.3GHz
4096MB DDR3 RAM
ATI HD5770
OCZ vertex 3 120GB(OS disk)
Western Digital Caviar Green 750GB

No DMP files included in upload try this method.





To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
21 Jun 2011   #3
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Okay there are no minidumps included there.
Were there none located in c:\windows\minidump?

My first guess is this is likely a SDD firmware issue (without seeing a dump file)
OCZ Technology

Above link will point you to the place to download the software and firmware updates for the drive.
My System SpecsSystem Spec
.


21 Jun 2011   #4
slayman

Windows 7 Professional 64bit
 
 

Thank you for your support guys.

Minidumps where not enabled so I would have to wait until I get another BSOD before it dumps right?

I'm running firmware version 2.06 which seems to be the latest version.
To update it I need to boot it from a different disk. Will have to find a way to solve that.
My System SpecsSystem Spec
21 Jun 2011   #5
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

It was just a first guess, if you are willing to wait on another crash to occur it might be best to give us a dump file to look at first.
My System SpecsSystem Spec
21 Jun 2011   #6
slayman

Windows 7 Professional 64bit
 
 

Just found a newer firmware version.
Might as well try to update it while I wait for the BSOD :P
My System SpecsSystem Spec
21 Jun 2011   #7
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

yeah it certainly can't hurt anything either. When SSD's are having read issues I've generally found firmware updates to be good news bringers.
I don't normally jump straight to 'update firmware' for most things, but it's given me good results with many ssd's.
My System SpecsSystem Spec
21 Jun 2011   #8
slayman

Windows 7 Professional 64bit
 
 

Successfully updated the firmware.
Will see how this goes.
My System SpecsSystem Spec
25 Jun 2011   #9
slayman

Windows 7 Professional 64bit
 
 

Been 4-5 days now and not a single crash. The firmware update seems to have helped.

The firmware version I updated to was 2.09(updated from 2.06) for future reference.
My System SpecsSystem Spec
25 Jun 2011   #10
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Good to know thanks for getting back.
My System SpecsSystem Spec
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 [BSOD] - kernel_data_inpage_error




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