BSOD Urgent


  1. Posts : 1
    Windows 7 - 64bit
       #1

    BSOD Urgent


    I've been using my computer for a while now, haven't had any troubles with games (On steam) until games began to need DirectX installed before playing. I have DX11 but everytime I try and play a game (Splinter Cell: Conviction) It will BSOD me before the computer loads the game.



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF800030D014B
    BCP3: FFFFF8800A8A1050
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\071711-28532-01.dmp
    C:\Users\Adam\AppData\Local\Temp\WER-68515-0.sysdata.xml
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    RoobaBoomba said:
    I've been using my computer for a while now, haven't had any troubles with games (On steam) until games began to need DirectX installed before playing. I have DX11 but everytime I try and play a game (Splinter Cell: Conviction) It will BSOD me before the computer loads the game.



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF800030D014B
    BCP3: FFFFF8800A8A1050
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\071711-28532-01.dmp
    C:\Users\Adam\AppData\Local\Temp\WER-68515-0.sysdata.xml





    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
      My Computer


 

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