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Windows 7: Random but frequent BSOD - help please!

22 Jun 2011   #1
DouggieC

Windows 7 Home Premium 64-bit
 
 
Random but frequent BSOD - help please!

Hi,

For the last few days, I've been getting BSOD at random times. Sometimes it happens during startup, sometimes during shutdown, and sometimes at random times while in mid-session.

Attempting to restart after crash often (but not always) brings the message 'no boot device found' and a prompt to insert a bootable disk. Generally after leaving it for a time and coming back later, it restarts OK.

It's an HP G62 laptop with Windows 7 Home Premium 64-bit pre-installed. I bought it around Christmas, so it's only about 6 months old.

Dump files attached, and any hints gratefully received!
Doug


My System SpecsSystem Spec
.

22 Jun 2011   #2
yowanvista

Windows 8.1 Pro x64
 
 

No dumps were collected by the jcgriff2 tool, dumps may have been deleted. Did you run any system cleaners(such as Ccleaner) after the crash?
If so wait for the computer to crash and re-upload the file
My System SpecsSystem Spec
24 Jun 2011   #3
DouggieC

Windows 7 Home Premium 64-bit
 
 

OK, not sure what happened there as I haven't (knowingly) run any system cleaner. I'll wait till it crashes again then have another go at posting.

Thanks
D
My System SpecsSystem Spec
.


05 Jul 2011   #4
DouggieC

Windows 7 Home Premium 64-bit
 
 

OK, crashed again. Hopefully the attached file has the necessary information.

Grateful for any suggestions as to what is going on.

Cheers
Doug
My System SpecsSystem Spec
06 Jul 2011   #5
yowanvista

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by DouggieC View Post
OK, crashed again. Hopefully the attached file has the necessary information.

Grateful for any suggestions as to what is going on.

Cheers
Doug
Still no dump files
My System SpecsSystem Spec
10 Aug 2011   #6
DouggieC

Windows 7 Home Premium 64-bit
 
 

OK, not sure what's going on here, but I'm now in touch with HP support.
Thanks for trying to help.
D
My System SpecsSystem Spec
Reply

 Random but frequent BSOD - help please!




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