New
#1
BSOD while in standby
Hi everyone. I am new to this forum and am here to try and get some help with a recent BSOD issue I have been having. The blue screen only happens when my computer is in standby mode, I have never seen it while actually actively using it. It is a Dell XPS 15 that is only a few months old. Its running Windows 7 Pro x64. Here is the debugging file I get, I need a little help analyzing it.
Code:Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\wasknick\Desktop\061611-35739-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500? Symbol search path is: SRV*DownstreamStore*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Machine Name: Kernel base = 0xfffff800`02e1c000 PsLoadedModuleList = 0xfffff800`03061650 Debug session time: Thu Jun 16 00:36:26.796 2011 (UTC - 4:00) System Uptime: 0 days 0:14:06.811 Loading Kernel Symbols ............................................................... ................................................................ ........................................................... Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, fffffa8007ae6380, fffff80000b9c518, fffffa8007802760} Probably caused by : ACPI.sys Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver is causing an inconsistent power state. Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: fffffa8007ae6380, Physical Device Object of the stack Arg3: fffff80000b9c518, Functional Device Object of the stack Arg4: fffffa8007802760, The blocked IRP Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 3 IMAGE_NAME: ACPI.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79294 MODULE_NAME: ACPI FAULTING_MODULE: fffff88000ed8000 ACPI CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 STACK_TEXT: fffff800`00b9c4c8 fffff800`02f089c2 : 00000000`0000009f 00000000`00000003 fffffa80`07ae6380 fffff800`00b9c518 : nt!KeBugCheckEx fffff800`00b9c4d0 fffff800`02ea7652 : fffff800`00b9c648 fffff800`00b9c648 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90 fffff800`00b9c570 fffff800`02ea74f6 : fffffa80`0700cc68 fffffa80`0700cc68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66 fffff800`00b9c5e0 fffff800`02ea73de : 00000001`f8bd25cf fffff800`00b9cc58 00000000`0000d40a fffff800`030113c8 : nt!KiProcessExpiredTimerList+0xc6 fffff800`00b9cc30 fffff800`02ea71c7 : 00000000`554501c5 00000000`0000d40a 00000000`55450145 00000000`0000000a : nt!KiTimerExpiration+0x1be fffff800`00b9ccd0 fffff800`02e93a2a : fffff800`0300ee80 fffff800`0301ccc0 00000000`00000002 fffff800`00000000 : nt!KiRetireDpcList+0x277 fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: X64_0x9F_3_SynTP_IMAGE_ACPI.sys BUCKET_ID: X64_0x9F_3_SynTP_IMAGE_ACPI.sys Followup: MachineOwner ---------
Quote