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Windows 7: Desktop background picture error


23 Jun 2011   #1

Windows 7 Ultimate x86
 
 
Desktop background picture error

Ok here's the case:

My older brother brought this laptop and lend it to his friend, then they set an ugly wallpaper. After that when I received my laptop, I saw the ugly wallpaper. I tried to change the wallpaper but there's an error "This image can't be set as a wallpaper. An internal error occured." I tried to scan using sfc /scannow but it failed. There was an error msg in the CBS.LOG and this is it.

Code:
 
2011-06-22 21:42:57, Info CSI 0000006c [SR] Verify complete
2011-06-22 21:42:58, Info CSI 0000006d [SR] Verifying 100 (0x00000064) components
2011-06-22 21:42:58, Info CSI 0000006e [SR] Beginning Verify and Repair transaction
2011-06-22 21:43:02, Info CSI 0000006f [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2011-06-22 21:43:02, Info CSI 00000070 [SR] Cannot repair member file [l:34{17}]"winresume.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2011-06-22 21:43:02, Info CSI 00000071 [SR] Cannot repair member file [l:22{11}]"winload.exe" of Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2011-06-22 21:43:02, Info CSI 00000072 [SR] Cannot repair member file [l:26{13}]"winresume.exe" of Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2011-06-22 21:43:03, Info CSI 00000073 Ignoring duplicate ownership for directory [l:64{32}]"\??\C:\Windows\Branding\Shellbrd" in component Microsoft-Windows-Branding-Shell-Ultimate, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
 
2011-06-22 21:43:03, Error CSI 00000074 (F) STATUS_ACCESS_DENIED #1576810# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowFileNotFound), handle = {provider=NULL, handle=0}, da = (FILE_GENERIC_READ), oa = @0x180e6b8->OBJECT_ATTRIBUTES {s:24; rd:NULL; on:[129]"\SystemRoot\WinSxS\x86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.17514_none_5d2e241dcae8f953\winload.exe"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x180e670, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_NON_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000022]
2011-06-22 21:43:03, Error CSI 00000075@2011/6/22:13:43:03.799 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_ACCESS_DENIED originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2011-06-22 21:43:04, Error CSI 00000076 (F) STATUS_ACCESS_DENIED #1576809# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingFile(...)[gle=0xd0000022]
2011-06-22 21:43:04, Error CSI 00000077 (F) STATUS_ACCESS_DENIED #1576808# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingFile(flags = (MissingFileIsOk), da = (FILE_GENERIC_READ), oa = @0x180e860->SIL_OBJECT_ATTRIBUTES {s:20; on:"winload.exe"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_SYNCHRONOUS_IO_NONALERT|FILE_NON_DIRECTORY_FILE), file = NULL, disp = Invalid)
[gle=0xd0000022]
2011-06-22 21:43:04, Error CSI 00000078 (F) STATUS_ACCESS_DENIED #1576784# from PrimitiveInstaller::CCoordinator::RepairCo ponent(Component = Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral)[gle=0xd0000022]
For more info, I'll attach the whole CBS.LOG (The date was 06-22-11)

Any ideas on how to fix this error so that I can change my wallpaper again to remove this ugliness?
My computer is still working the way it should, just can't change my wallpaper.

My System SpecsSystem Spec
.

23 Jun 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

Do you have an anti-virus product installed? Has it flagged any suspicious activity since this wallpaper was installed?

Please download the portable version of SAS to a USB drive. Scan your PC with this tool and post back here what it finds.

http://www.superantispyware.com/

Regards.
Golden
My System SpecsSystem Spec
23 Jun 2011   #3

Windows 7 Ultimate x86
 
 

Yeah. I have avira antivirus.
I'll report back once I'm done right away and thanks!

*Edited*

I'm done scanning and found out that there is an adware. I've already deleted it and still no changes was done. Anymore ideas?
My System SpecsSystem Spec
.


23 Jun 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

It depends on what sort of Adware....did you note the names?

Download, install, update and run a FULL scan with the free version of Malwarebytes. Post the log file so we can see what it finds.

Regards,
Golden
My System SpecsSystem Spec
23 Jun 2011   #5

Windows 7 Ultimate x86
 
 

The name of the virus was "Adware.Tracking Cookie"

I'll report again after I'm done scanning using the malwarebytes.
My System SpecsSystem Spec
23 Jun 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

The tracking cookies aren't neccessarily a cause for concern, in fact they are very probably innocuous. Complete the Malwarebytes scan and lets see what that finds.

Regards,
Golden
My System SpecsSystem Spec
Reply

 Desktop background picture error




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