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Windows 7: Please help with increasingly frequent BSODs

23 Jun 2011   #1

win 7 64 bit
 
 
Please help with increasingly frequent BSODs

Hi,

I'm getting BSOD's increasingly frequently. Most recently, while playing the game Fable 3. Two of the crashes appear to be tied to ntoskrnl.exe.

I have supplied paint images of crash dump reports below. Please advise me on what steps I should take to remidy the situation.

Thanks!

My System SpecsSystem Spec
.

24 Jun 2011   #2

win 7 64 bit
 
 

So I just realised that I didn't supply all the information requested in your instructions.

Please find attached the Windows_NT6_BSOD_jcgriff2 and the Sytem Health Report.

Some other basic spec info:

-x64
-Purchachesd from retailer, they installed it.
-The system and OS are about 18 months old

Any help would be greatly appreciated!
My System SpecsSystem Spec
24 Jun 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Update your computer to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)


Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests


BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu Jun 23 16:15:32.452 2011 (UTC - 4:00)
System Uptime: 0 days 0:56:06.763
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
PROCESS_NAME:  System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b
BiosReleaseDate = 09/16/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-MA790XT-UD4P
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Tue Jun 21 14:26:27.732 2011 (UTC - 4:00)
System Uptime: 0 days 1:10:54.433
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
PROCESS_NAME:  Fable3.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
FAILURE_BUCKET_ID:  X64_RAISED_IRQL_FAULT_Fable3.exe_nt!KiSystemServiceExit+245
BiosReleaseDate = 09/16/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-MA790XT-UD4P
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Tue Jun 21 13:14:14.773 2011 (UTC - 4:00)
System Uptime: 0 days 0:13:02.069
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  Fable3.exe
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
BiosReleaseDate = 09/16/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-MA790XT-UD4P
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
.


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