Windows wont open

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  1. Posts : 87
    Windows 7 Home Premium x64
       #1

    Windows wont open


    Hello, this is my 1st post and I'm pretty young so if I do something wrong, i'm sorry.

    Windows wont open, I will give you a guide to exactly what happened.

    I bought a game from game.com "Just Cause 2". I needed to upload steam so i did. The game wouldn't work, I tried do UN-install it - steam and the game - but it wouldn't work. Came up with Direct X fatal error or something like that. I then shut my PC and slept

    I woke up and this is what happened, and is still happening!!!

    1) Press power button on my Windows 7 Acer Laptop
    2) It comes up with starting windows c Microsoft Corporation
    3) Black to blue then black screen very quickly
    4) Then it comes up with a green white lined background "the usual one. With windows7 Home Premium And acer in the top right corner. And it flashes from that that total black screen and back again!
    5) I press the power button and let go straight away it comes up with a waiting circle thing and a line of squares/shapes/circles e.c.t Then a plain black screen with a movable arrow.

    I don't have no Windows CD, sorry. And I'm using my home PC

    Lee 13,

    P.S - Dont think I have any virus and i have a 64x Bit Sorry if this is wrong place,If it is, very sorry...
    Last edited by wildilwh09; 24 Jun 2011 at 12:00. Reason: Typing Error
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #2

    To make sure it is not a virus download microsoft system sweeper, burn it to CD and boot into it. Have it check your system. It is unusual for a program to not unnstall.
    This tutorial on startup repair may help.
    Or system recovery options

    Or system restore to a point before you installed those programs
      My Computer


  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #3

    Hi wildilwh09, you are fine, we are pretty helpful here.
    With the DirectX error and your desciption of your diplay, it sounds as if your Graphic driver has been corrupted. After trying essenbe's suggestions and you get back in Windows, go to your Contol Panel and check the status of your Display Adapter.
    Use Driver Sweeper installer and uninstall your graphic drivers. Search your graphics card maker's website and download their latest (not beta) driver and have it readt to reinstall after wiping the old ones.
    Your display may blink, flash, and/or resize during the process.
      My Computer


  4. Posts : 87
    Windows 7 Home Premium x64
    Thread Starter
       #4

    Hi, thanks everyone, that problem is now fixed but my game isn't

    Just Cause 2 DirectX Fatal Error

    That is my new prob
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #5

    To add to our personal knowledge base, how was the problem solved?

    check this site to make sure that your program is certified for win 7 64 bit:
    Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads
      My Computer


  6. Posts : 87
    Windows 7 Home Premium x64
    Thread Starter
       #6

    I tapped F8 repeatdly when i switched my laptop on, and reseted it to before I installed my game.

    Could you help fix my game or do you no do games
    Last edited by wildilwh09; 25 Jun 2011 at 13:39. Reason: was told to
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #7

    thanks for the reply.

    Did you have an opportunity to:
    check this site to make sure that your program is certified for win 7 64 bit:
    Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads
      My Computer


  8. Posts : 87
    Windows 7 Home Premium x64
    Thread Starter
       #8

    Doesnt say, but on the back it does say its windows 7 x64 compatable

    this is what happens to me
    http://www.youtube.com/watch?v=x9ZBp3gHXNE
    Last edited by wildilwh09; 25 Jun 2011 at 13:50. Reason: .
      My Computer


  9. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #9

    I've never installed any games that were not on the official list from microsoft.

    Perhaps someone who has direct experience with this game and can jump in and help further.
      My Computer


  10. Posts : 26,869
    Windows 11 Pro
       #10

    Is your graphics DX 10 compatable? If not, that is the cause.
      My Computer


 
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