Please help! My Dad's PC is broke which I built for him! BSOD

Aryan Rafiq said:

I ran diskcheck before and it was fine, however the other day it ran by itself, found loads of errors and corrected them. I'll run it again tomorrow if you want - but the computer is next door and my parents are asleep.

What does the sfc/scannow mean/do?

I use Kaspersky for anti-virus, what is MSE and Debugging?

By the %systemroot% do you mean the HDD top directory? I looked in there but could find nothing :S

Sorry that I don't know much! But I really appreciate your help.

I'll look at the NIC drivers thanls

I have known Avira antivir when windows 7 first came out, incorrectly setting a "VolumeDirty" flag and causing problems and Kaspersky is also a suspect so please unninstall it and replace it with MSE

%SYSTEMROOT% Specifies the location of the Windows folder. Usually the C
drive. i.e. C:\WINDOWS

%SYSTEMROOT%\System32 = C:\WINDOWS\System32

debugging is what we are doing now with your problem

sfc /scannow scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed, or damaged versions with the correct versions if possible ?

remember Google is your friend

Heya guys, Sorry I've been away a long time

Problem is still there :S

I looked at the System Root - there is nothing in the minidump folder which is in the windows folder. Is there anything else that I can upload that may be of help?

Chkdsk ran before a few times and once fixed a few files

I just ran sfc /scannow and there were errors which could not be fixed - I've uploaded the log files and they are in the CBS folder. I've uploaded the other logs as well incase they are of any help

Anymore Ideas anyone? Please?

Thanks

I am going to say that if SFC isn't able to fix a file that has been missing or corrupted, then a repair installation might be the next step to try. Back up files that you can that you need, and I would try that next.

Hello Aryan Rafiq,
First configure your system to create minidump → Dump Files - Configure Windows to Create on BSOD

Then enable the Driver Verifier, wait it until next crash and upload the new files:
Blue Screen of Death (BSOD) Posting Instructions

Did you have Vista installed on the system originally? If so, try installing it again and see if the issues stop. Perhaps the firmware (BIOS) just isn't compatible with Windows 7.

Aye, I think we have found our culprit...

The dump blames sprs.sys, which is a form of the notorious SPTD.sys. SPTD is used by Daemon Tools (which is installed), and causes frequent BSODs in Windows. Uninstall Daemon Tools first thing, as it can't work without SPTD. When done, remove SPTD itself with the appropriate tool found here: DuplexSecure - Downloads

In addition, update Kaspersky to the latest version. If you can't find an update, remove the program altogether and use Microsoft Security Essentials instead.

MSE: Virus, Spyware & Malware Protection | Microsoft Security Essentials

Kaspersky removal instructions/tool: Removal tool for Kaspersky Lab products | Kaspersky Lab United States

Probably unrelated, but still worth it: install SP1: http://windows.microsoft.com/en-US/w...ice-pack-1-sp1

...Summary of the dumps:

Code:

Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Sat Jul 16 17:03:15.469 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:55.170
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ataport.SYS - 
*** WARNING: Unable to verify timestamp for sprs.sys
*** ERROR: Module load completed but symbols could not be loaded for sprs.sys
Probably caused by : ataport.SYS ( ataport!AtaPortInitialize+5048 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  avp.exe
FAILURE_BUCKET_ID:  X64_0xD1_ataport!AtaPortInitialize+5048
BiosReleaseDate = 12/16/2008
SystemProductName = EP45C-DS3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``